TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Excellent Service Great and friendly service. Was able to get free customer service support when encountered a questions which was resolved right away and the service rep guided me through the entire process thereafter to ensure I didn't have any more qiestions
Date published: 2023-02-28
Rated 5 out of 5 by from qucik and easy im liking turbo tax even tho i did not ude a live rep to help me, i enjoy doing this by myself turbo tax has a great system set up to help us do it yourself people out thnks turbo tax!
Date published: 2023-02-28
Rated 1 out of 5 by from Gone From Cheap & Accessible to Fees on Fees Federal fee, state fee, processing fee. I've used this consistently in the past because it was free and convenient. This year, because of a form that earned me about 50 dollars in refund I had to pay over 100 dollars for their "deluxe" service. Next year, I'll use something different. By the time I finished it would've been cheaper to take my tax documents to person.
Date published: 2023-02-28
Rated 5 out of 5 by from easy Easy to use, comprehensible. MAKES MY LIFE EASIER.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax service is great! I've used TurboTax for several years and have never been disappointed in the support I get from their staff. Tax forms are always a challenge and they've been extremely patient and helpful with my questions.
Date published: 2023-02-28
Rated 5 out of 5 by from EASY ENOUGH I never have a problem with Turbo Tax and I feel like I am in good hands. If I have a question, their chat feature usually answers it.
Date published: 2023-02-28
Rated 5 out of 5 by from Super Great! Very quick and understandable. Wouldn't know what to do without it!
Date published: 2023-02-28
Rated 5 out of 5 by from Filing with Turbo Tax I have been e-filing different tax situations with Turbo Tax for an over 5 years. They really are up-to-date on various tax forms. It is very user friendly and the new features (live experts, audit protection, etc.) allows you to feel confident in filing tax yourself.
Date published: 2023-02-28
Rated 4 out of 5 by from TurboTax works well. v I have used TurboTax for years. It seems that it is not as user friendly as in the past.
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome TT Expert awesome!!!!!! Will do it again next year!!! easy as Sunday morning
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3331
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Service Great and friendly service. Was able to get free customer service support when encountered a questions which was resolved right away and the service rep guided me through the entire process thereafter to ensure I didn't have any more qiestions
Date published: 2023-02-28
Rated 5 out of 5 by from qucik and easy im liking turbo tax even tho i did not ude a live rep to help me, i enjoy doing this by myself turbo tax has a great system set up to help us do it yourself people out thnks turbo tax!
Date published: 2023-02-28
Rated 1 out of 5 by from Gone From Cheap & Accessible to Fees on Fees Federal fee, state fee, processing fee. I've used this consistently in the past because it was free and convenient. This year, because of a form that earned me about 50 dollars in refund I had to pay over 100 dollars for their "deluxe" service. Next year, I'll use something different. By the time I finished it would've been cheaper to take my tax documents to person.
Date published: 2023-02-28
Rated 5 out of 5 by from easy Easy to use, comprehensible. MAKES MY LIFE EASIER.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax service is great! I've used TurboTax for several years and have never been disappointed in the support I get from their staff. Tax forms are always a challenge and they've been extremely patient and helpful with my questions.
Date published: 2023-02-28
Rated 5 out of 5 by from EASY ENOUGH I never have a problem with Turbo Tax and I feel like I am in good hands. If I have a question, their chat feature usually answers it.
Date published: 2023-02-28
Rated 5 out of 5 by from Super Great! Very quick and understandable. Wouldn't know what to do without it!
Date published: 2023-02-28
Rated 5 out of 5 by from Filing with Turbo Tax I have been e-filing different tax situations with Turbo Tax for an over 5 years. They really are up-to-date on various tax forms. It is very user friendly and the new features (live experts, audit protection, etc.) allows you to feel confident in filing tax yourself.
Date published: 2023-02-28
Rated 4 out of 5 by from TurboTax works well. v I have used TurboTax for years. It seems that it is not as user friendly as in the past.
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome TT Expert awesome!!!!!! Will do it again next year!!! easy as Sunday morning
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3331