TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 2 out of 5 by from REMOVE PAYPAL OPTION FOR PAYMENT It was very frustrating to get to the end of the process. Pay via paypal option only to realize that the feature is unavailable. Even after waiting 75 minutes to speak with a live person, there was no solution presented.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax was very helpful! The consultant helped me to fill in a missing form.
Date published: 2022-04-19
Rated 5 out of 5 by from it was soo easy great and easy very self explainatory and simple to use
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is great Ease of use keeps me coming back year after year using e-filing
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is fantastic! I've used Turbo Tax for the last 14 years. I used to pay a tax professional and always found myself spending 2-3 hours reviewing their work and pointing out corrections. Last straw was when he input our daughter's SSN incorrectly causing us to have to submit a correction to the IRS. I turned to Turbo Tax after that and haven't looked back since. Turbo Tax has gotten better and better over the years making it easier to continue doing my own taxes. Thank you Turbo Tax!
Date published: 2022-04-19
Rated 3 out of 5 by from TurboTax prompted for account & routing # too many When you e-file, TurboTax prompted for bank account & routing number too many times. You have to entered it two times for Federal e-file, then when e-filing the state return, TurboTax prompted you for the bank account & routing number again (for the third times). Why so many times? Why can't TurboTax save that info from the Fed return?
Date published: 2022-04-19
Rated 5 out of 5 by from Thank God for Turbotax So grateful for Turbotax service. Each year they make it easier to navigate and get questions answered.
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS EFFICIENT AND EAASY TO USE I'VE BEEN USING TURBO TAX SINCE I WATCHED A TAX PREPARER TYPE INFORMATION HE ASKED ME TO BRING FOR TWO HOURS.
Date published: 2022-04-19
Rated 1 out of 5 by from Highly dissapointed! I was expecting more guidance and more broad selection of recently asked questions. Simple things like deadlines, fees and tax brackets are not easily found or available. For a self-service program, it is not intuitive.
Date published: 2022-04-19
Rated 5 out of 5 by from This was so easy I had such a hard time with other free programs and HR block cost way to much. This was easy and way cheaper to do myself. Been using this product for 3 years now.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from REMOVE PAYPAL OPTION FOR PAYMENT It was very frustrating to get to the end of the process. Pay via paypal option only to realize that the feature is unavailable. Even after waiting 75 minutes to speak with a live person, there was no solution presented.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax was very helpful! The consultant helped me to fill in a missing form.
Date published: 2022-04-19
Rated 5 out of 5 by from it was soo easy great and easy very self explainatory and simple to use
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is great Ease of use keeps me coming back year after year using e-filing
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is fantastic! I've used Turbo Tax for the last 14 years. I used to pay a tax professional and always found myself spending 2-3 hours reviewing their work and pointing out corrections. Last straw was when he input our daughter's SSN incorrectly causing us to have to submit a correction to the IRS. I turned to Turbo Tax after that and haven't looked back since. Turbo Tax has gotten better and better over the years making it easier to continue doing my own taxes. Thank you Turbo Tax!
Date published: 2022-04-19
Rated 3 out of 5 by from TurboTax prompted for account & routing # too many When you e-file, TurboTax prompted for bank account & routing number too many times. You have to entered it two times for Federal e-file, then when e-filing the state return, TurboTax prompted you for the bank account & routing number again (for the third times). Why so many times? Why can't TurboTax save that info from the Fed return?
Date published: 2022-04-19
Rated 5 out of 5 by from Thank God for Turbotax So grateful for Turbotax service. Each year they make it easier to navigate and get questions answered.
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS EFFICIENT AND EAASY TO USE I'VE BEEN USING TURBO TAX SINCE I WATCHED A TAX PREPARER TYPE INFORMATION HE ASKED ME TO BRING FOR TWO HOURS.
Date published: 2022-04-19
Rated 1 out of 5 by from Highly dissapointed! I was expecting more guidance and more broad selection of recently asked questions. Simple things like deadlines, fees and tax brackets are not easily found or available. For a self-service program, it is not intuitive.
Date published: 2022-04-19
Rated 5 out of 5 by from This was so easy I had such a hard time with other free programs and HR block cost way to much. This was easy and way cheaper to do myself. Been using this product for 3 years now.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 334