TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from First time doing Turbo Tax & it was awesome! Every Live expert I'd chat with was very helpfull!
Date published: 2022-03-27
Rated 4 out of 5 by from Everything went well except there no place for PIN Return rejected because - no PIN. Did not receive PIN from IRS. Very difficult to obtain one.
Date published: 2022-03-27
Rated 5 out of 5 by from Great product! Super simple and helpful. Very smooth and insured that I got the best outcome.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax is a helpful tool for filing taxes It's a very helpful tool for filing taxes, but you will still need to donor own homework and investigation or you will leave $ on the table.
Date published: 2022-03-27
Rated 5 out of 5 by from Great software. Since my father retired doing taxes I decided to do my own taxes this year. This software is user friendly for even a first timer like me.
Date published: 2022-03-27
Rated 3 out of 5 by from misrepresented My daughter started her tax preparation under premise that it was Free, as she began inputting her earnings, they recommended another package because of her SS tax withheld. She only made $16,000 for the year and ended up paying $149 for this preparation. An upgrade fee because of the SS tax withheld, a fee to pay CT tax preparation and a fee to electronically file. So much for a free tax preparation.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax was very easy to use TurboTax was very easy to use and only took me about an hour
Date published: 2022-03-27
Rated 3 out of 5 by from Turbotax for business for Trusts You have to buy Turbotax for Business for trusts which are very simple, but this cost is high for this use only. You have to pay to rebuy it annually or it is out of date (form reads the prior year) though the calculations seem to be the same. IRS continually writes with small variances from the calculated amounts and I've received both refunds of what I paid, and been told I owed more than the program calculated.
Date published: 2022-03-27
Rated 2 out of 5 by from Way to slow getting 8915D forms out this year :( First time I have considering switching software for taxes. Still might switch because of the delays caused this year.
Date published: 2022-03-27
Rated 5 out of 5 by from Very clear instructions I was never held up in my preparations by inability to understand your instructions.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3330
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First time doing Turbo Tax & it was awesome! Every Live expert I'd chat with was very helpfull!
Date published: 2022-03-27
Rated 4 out of 5 by from Everything went well except there no place for PIN Return rejected because - no PIN. Did not receive PIN from IRS. Very difficult to obtain one.
Date published: 2022-03-27
Rated 5 out of 5 by from Great product! Super simple and helpful. Very smooth and insured that I got the best outcome.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax is a helpful tool for filing taxes It's a very helpful tool for filing taxes, but you will still need to donor own homework and investigation or you will leave $ on the table.
Date published: 2022-03-27
Rated 5 out of 5 by from Great software. Since my father retired doing taxes I decided to do my own taxes this year. This software is user friendly for even a first timer like me.
Date published: 2022-03-27
Rated 3 out of 5 by from misrepresented My daughter started her tax preparation under premise that it was Free, as she began inputting her earnings, they recommended another package because of her SS tax withheld. She only made $16,000 for the year and ended up paying $149 for this preparation. An upgrade fee because of the SS tax withheld, a fee to pay CT tax preparation and a fee to electronically file. So much for a free tax preparation.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax was very easy to use TurboTax was very easy to use and only took me about an hour
Date published: 2022-03-27
Rated 3 out of 5 by from Turbotax for business for Trusts You have to buy Turbotax for Business for trusts which are very simple, but this cost is high for this use only. You have to pay to rebuy it annually or it is out of date (form reads the prior year) though the calculations seem to be the same. IRS continually writes with small variances from the calculated amounts and I've received both refunds of what I paid, and been told I owed more than the program calculated.
Date published: 2022-03-27
Rated 2 out of 5 by from Way to slow getting 8915D forms out this year :( First time I have considering switching software for taxes. Still might switch because of the delays caused this year.
Date published: 2022-03-27
Rated 5 out of 5 by from Very clear instructions I was never held up in my preparations by inability to understand your instructions.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3330