TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easiest thing ever I will always do my own taxes no matter how complicated they get because TurboTax makes it so easy. Not only is it easy, but it's also so helpful because they explain anything you need. When you go to someone for your taxes, they would never have the patience to explain things to you. You basically pay them to leave them alone, but TurboTax is hands-on and I love it.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is awesome Ty turbo tax you were awesome and easy to work with
Date published: 2022-03-31
Rated 2 out of 5 by from Turbo Tax is just ok. The software is not clear. I almost missed my S.S. income. Also your charges are to high. I plan to look elsewhere next year.
Date published: 2022-03-31
Rated 5 out of 5 by from easy to use Easy to use. simple directions even for an old fart like me.
Date published: 2022-03-31
Rated 5 out of 5 by from this was really easy to use I get really stressed about office terminology and this was not anything like that. it was really simple to read were i could understand everything. The experts are really friendly and not hard to get a hold of. The wait feature is amazing and i did not have to wait on the phone.
Date published: 2022-03-31
Rated 5 out of 5 by from Great Didn't need extra help, the program is user friendly.
Date published: 2022-03-31
Rated 4 out of 5 by from Awesonmexperience Was very skeptical at first however, Carla made me feel comfortable and trustworthy of your free service.
Date published: 2022-03-31
Rated 4 out of 5 by from A bit of a struggle I believe my experience this year was slightly less pleasant than last year mainly because I had such a proactive representative last year. I felt that the information I needed was only given by request which left the burden of understanding on my shoulders instead of the representative being able to successfully convey the pertinent information. I would much rather be over fed information than be left to figure things on my own with respect to taxes.
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo Tax is Awesome Very helpful app, easy to use. I will continue to use in the future.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Premier Is Pretty Good But Needs Tweaking Updates should automatically be loaded instead of letting you work and THEN telling you the software is outdated. Example: I was ready to file and it allowed me to try.... THEN it told me that the file effort was ineffective because the software wasn't up to date. Who designs and validates software updates with this sort of "bug"?
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easiest thing ever I will always do my own taxes no matter how complicated they get because TurboTax makes it so easy. Not only is it easy, but it's also so helpful because they explain anything you need. When you go to someone for your taxes, they would never have the patience to explain things to you. You basically pay them to leave them alone, but TurboTax is hands-on and I love it.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is awesome Ty turbo tax you were awesome and easy to work with
Date published: 2022-03-31
Rated 2 out of 5 by from Turbo Tax is just ok. The software is not clear. I almost missed my S.S. income. Also your charges are to high. I plan to look elsewhere next year.
Date published: 2022-03-31
Rated 5 out of 5 by from easy to use Easy to use. simple directions even for an old fart like me.
Date published: 2022-03-31
Rated 5 out of 5 by from this was really easy to use I get really stressed about office terminology and this was not anything like that. it was really simple to read were i could understand everything. The experts are really friendly and not hard to get a hold of. The wait feature is amazing and i did not have to wait on the phone.
Date published: 2022-03-31
Rated 5 out of 5 by from Great Didn't need extra help, the program is user friendly.
Date published: 2022-03-31
Rated 4 out of 5 by from Awesonmexperience Was very skeptical at first however, Carla made me feel comfortable and trustworthy of your free service.
Date published: 2022-03-31
Rated 4 out of 5 by from A bit of a struggle I believe my experience this year was slightly less pleasant than last year mainly because I had such a proactive representative last year. I felt that the information I needed was only given by request which left the burden of understanding on my shoulders instead of the representative being able to successfully convey the pertinent information. I would much rather be over fed information than be left to figure things on my own with respect to taxes.
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo Tax is Awesome Very helpful app, easy to use. I will continue to use in the future.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Premier Is Pretty Good But Needs Tweaking Updates should automatically be loaded instead of letting you work and THEN telling you the software is outdated. Example: I was ready to file and it allowed me to try.... THEN it told me that the file effort was ineffective because the software wasn't up to date. Who designs and validates software updates with this sort of "bug"?
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3324