TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from horrible My US Bank discount wouldn't apply to my account even though the "upgrade" option showed the discounts. I decided I'd upgrade one level up, then downgrade to see if the discount would be applied. It did get applied but I was unable to downgrade resulting in $25 extra to file my taxes (Deluxe - $75, Self employed - $99). The only way I could downgrade was by deleting my entire return and starting over. A return With over 100 stock transactions, 3 W2s, Property taxes.. Basically 6-8 hours of work entering information in. Turbo Tax, THIS is a joke for not letting people downgrade and keep their info. Last year I'm using Turbo tax, or any Intuit software. Credit Karma? Nah, Credit sesame Turbo Tax? Nah, Tax act.
Date published: 2022-03-31
Rated 5 out of 5 by from rad great loved it ill be back next year thanks again best wishes
Date published: 2022-03-31
Rated 4 out of 5 by from Great Product Easy to manage and support, help is very nice. Reviewing documents help from have a problem down the road with the IRS.
Date published: 2022-03-31
Rated 5 out of 5 by from great experiance it was easy to use. one question was answered quickly and was the correct info
Date published: 2022-03-31
Rated 3 out of 5 by from I need Turbotax business for MAC I like doing my business taxes with Turbotax because it is easy to follow, however there is no version for MAC users which is very frustrating. Please develop a new version for MAC!
Date published: 2022-03-31
Rated 5 out of 5 by from Extremely Helpful My experience was great and I received great support from 2 support agents.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome I file with TurboTax every year I don't use any other way to do my taxes
Date published: 2022-03-31
Rated 2 out of 5 by from Turbo Tax Deluxe I was very frustrated because it made me file a schedule C for a business I don't have - the whole reason why I teach for someone else (private music lessons) is so that I don't have to be a business - it did not help me fill out the forms and left everything blank to come up as errors later. VERY FRUSTRATING and I have no idea if I did it correctly. THANK YOU FOR FINALLY adding a place to enter PINS (we've had PINS for years due to Turbotax allowing Identity theft but I always had to search for the place on the form - it did not specifically ask but at least it shows up as an item to enter now.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax made this easy I had complicated taxes this year and owed for federal taxes. I was worried about not completing my return correctly, so I turned it over to Turbo Tax. The process was fast and easy. I just had to answer some questions online and upload some tax documents. It helped take away the stress I was feeling. Happy with the outcome, I still have to pay, but at least I'm certain the return was done correctly.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is very user friendly I felt comfortable using this site, it allowed me to get my taxes done on time.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3323
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from horrible My US Bank discount wouldn't apply to my account even though the "upgrade" option showed the discounts. I decided I'd upgrade one level up, then downgrade to see if the discount would be applied. It did get applied but I was unable to downgrade resulting in $25 extra to file my taxes (Deluxe - $75, Self employed - $99). The only way I could downgrade was by deleting my entire return and starting over. A return With over 100 stock transactions, 3 W2s, Property taxes.. Basically 6-8 hours of work entering information in. Turbo Tax, THIS is a joke for not letting people downgrade and keep their info. Last year I'm using Turbo tax, or any Intuit software. Credit Karma? Nah, Credit sesame Turbo Tax? Nah, Tax act.
Date published: 2022-03-31
Rated 5 out of 5 by from rad great loved it ill be back next year thanks again best wishes
Date published: 2022-03-31
Rated 4 out of 5 by from Great Product Easy to manage and support, help is very nice. Reviewing documents help from have a problem down the road with the IRS.
Date published: 2022-03-31
Rated 5 out of 5 by from great experiance it was easy to use. one question was answered quickly and was the correct info
Date published: 2022-03-31
Rated 3 out of 5 by from I need Turbotax business for MAC I like doing my business taxes with Turbotax because it is easy to follow, however there is no version for MAC users which is very frustrating. Please develop a new version for MAC!
Date published: 2022-03-31
Rated 5 out of 5 by from Extremely Helpful My experience was great and I received great support from 2 support agents.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome I file with TurboTax every year I don't use any other way to do my taxes
Date published: 2022-03-31
Rated 2 out of 5 by from Turbo Tax Deluxe I was very frustrated because it made me file a schedule C for a business I don't have - the whole reason why I teach for someone else (private music lessons) is so that I don't have to be a business - it did not help me fill out the forms and left everything blank to come up as errors later. VERY FRUSTRATING and I have no idea if I did it correctly. THANK YOU FOR FINALLY adding a place to enter PINS (we've had PINS for years due to Turbotax allowing Identity theft but I always had to search for the place on the form - it did not specifically ask but at least it shows up as an item to enter now.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax made this easy I had complicated taxes this year and owed for federal taxes. I was worried about not completing my return correctly, so I turned it over to Turbo Tax. The process was fast and easy. I just had to answer some questions online and upload some tax documents. It helped take away the stress I was feeling. Happy with the outcome, I still have to pay, but at least I'm certain the return was done correctly.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is very user friendly I felt comfortable using this site, it allowed me to get my taxes done on time.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3323