TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Amazing service I had any confusion cleared up from the start and they made the process extremely easy! They made it clear to me and got the job done super quick. Will definitely recommend to others.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is simple and very useful. This year we had some unusual tax circumstances and had to input a 1099-b form. When our form did not match the guide from TurboTax we panicked and started reaching out to tax professionals. Most of these professionals were booked solid and not able to help. That's when we realized TurboTax offered a "Full" service option for a fantastic price. We utilized this service and it was 1. simple, 2. clear, and 3. very user friendly. We spoke with multiple professionals and felt very comfortable providing our information to the Intuit staff.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax was easy Very easy program even with having to manage stock portfolio.
Date published: 2022-03-27
Rated 5 out of 5 by from Excellent service Erica was excellent at assisting me with a form that I was completing for the first time. She was amazing and patient with me.
Date published: 2022-03-27
Rated 4 out of 5 by from Required Work Arounds to Get Complete Return The section that asks about Social Security Income never appeared. The rest of the Income sections would not auto update and needed to be manually started. The SS Income only appeared after I made entries to the Forms / Worksheets and did not show in the Questions and Answers. The worksheet entries were picked up in the return but I wasn't confident the program was working properly.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is Awesome! I love the step by step help, but the Live Experts helped me a LOT!
Date published: 2022-03-27
Rated 5 out of 5 by from Fast and easy TurboTax was so fast and easy to use! Will definitely use again next year.
Date published: 2022-03-27
Rated 4 out of 5 by from Easy Experience For The Most Part Everything was great, but there was additional sections that I did not understand, but wanted me to give additional money, and they weren't there last year. That was confusing, but other than that, I thought the process was easy.
Date published: 2022-03-27
Rated 4 out of 5 by from OK, had trouble loading access code took more time than i expected (had all info) had difficulty loading acesss code
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is so helpful!! Turbo tax is great. I like being able to my taxes at my home as I am bedridden right now.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3321
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing service I had any confusion cleared up from the start and they made the process extremely easy! They made it clear to me and got the job done super quick. Will definitely recommend to others.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is simple and very useful. This year we had some unusual tax circumstances and had to input a 1099-b form. When our form did not match the guide from TurboTax we panicked and started reaching out to tax professionals. Most of these professionals were booked solid and not able to help. That's when we realized TurboTax offered a "Full" service option for a fantastic price. We utilized this service and it was 1. simple, 2. clear, and 3. very user friendly. We spoke with multiple professionals and felt very comfortable providing our information to the Intuit staff.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax was easy Very easy program even with having to manage stock portfolio.
Date published: 2022-03-27
Rated 5 out of 5 by from Excellent service Erica was excellent at assisting me with a form that I was completing for the first time. She was amazing and patient with me.
Date published: 2022-03-27
Rated 4 out of 5 by from Required Work Arounds to Get Complete Return The section that asks about Social Security Income never appeared. The rest of the Income sections would not auto update and needed to be manually started. The SS Income only appeared after I made entries to the Forms / Worksheets and did not show in the Questions and Answers. The worksheet entries were picked up in the return but I wasn't confident the program was working properly.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is Awesome! I love the step by step help, but the Live Experts helped me a LOT!
Date published: 2022-03-27
Rated 5 out of 5 by from Fast and easy TurboTax was so fast and easy to use! Will definitely use again next year.
Date published: 2022-03-27
Rated 4 out of 5 by from Easy Experience For The Most Part Everything was great, but there was additional sections that I did not understand, but wanted me to give additional money, and they weren't there last year. That was confusing, but other than that, I thought the process was easy.
Date published: 2022-03-27
Rated 4 out of 5 by from OK, had trouble loading access code took more time than i expected (had all info) had difficulty loading acesss code
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is so helpful!! Turbo tax is great. I like being able to my taxes at my home as I am bedridden right now.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3321