TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Breeezeee from
Turbo Tax is seamless!
TurboTax make it so easy to complete my taxes every year.
Date published: 2023-04-11
Rated 5 out of 5 by
Shadow Zone from
Turbo Tax easy to understand
I was hesitant to do my taxes with Turbo Tax this year but after clicking the search bar for something I needed to add to my taxes it was easy to understand and complete.
Date published: 2023-04-11
Rated 3 out of 5 by
imdr1 from
Much more difficult than any other year!
I didn't even notice that I was being charged an astronomical amount of money just to file my own taxes until the end! Thankfully the chat representative gave me a little discount however it still was MUCH more expensive than any other year!
Date published: 2023-04-11
Rated 5 out of 5 by
Mark2356 from
Easy
I've filed my own taxes with Turbo tax for many years and very satisfied!
Date published: 2023-04-11
Rated 1 out of 5 by
MPDP from
even if you buy one of the packages still no custo
the directions says to fix my return then fix it now.....there is no option to fix it now!!! i paid and still cant file my taxes
Date published: 2023-04-11
Rated 5 out of 5 by
Roadrunner2b from
Good job on the new format.
I have used Turbo Tax for around 20 years. Unfortunately the Intuit account doesn't account for my complete history. For some reason the I had considerable difficulty with the 2022 download. I do have a brand new Windows 11 laptop which I also have had considerable problems in loading my files and folders. This could be a shared problem. I was taken off guard in the charges this year. I'm thinking that the charge for $119 was related to having to upgrade to Premium due to investments. There was no mention if this was in addition to my normal annual automatic renewal of Deluxe. Also in the past, if I remember correctly, one state return was included with the federal return. We did pay a fee for something for the state. Bottom line is that prior communication as well as at completion of our returns; the explanation of charges and payment methodology was terrible for 2022. Please be aware that my 5 Star rating is reflective of the PRODUCT only. I have confidence that Intuit and Turbo Tax will "fine tune" both the product and support over time.
Date published: 2023-04-11
Rated 5 out of 5 by
KatDft from
Turbo tax is awesome!
I've been using Turbo for several years, and I plan on using them in the future.
Date published: 2023-04-11
Rated 5 out of 5 by
Hal144 from
Turbo Tax is Great
Easy to use. Had no problem following instructions. Have used Turbo Tax for years and planning on using it next year.
Date published: 2023-04-11
Rated 5 out of 5 by
AgeLess Goddess from
TurboTax is a LifeSaver
I have never had a bad experience with TurboTax. I was afraid to file my own return the first time, but found the directions and online assistance to be wonderful.
Date published: 2023-04-11
Rated 5 out of 5 by
DSinfla from
TurboTax is easy
Works great for me. Easy to use. I have used TurboTax for years. It’s a little expensive.
All TurboTax® Offerings Reviews - Page 3321
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Breeezeee from
Turbo Tax is seamless!
TurboTax make it so easy to complete my taxes every year.
Date published: 2023-04-11
Rated 5 out of 5 by
Shadow Zone from
Turbo Tax easy to understand
I was hesitant to do my taxes with Turbo Tax this year but after clicking the search bar for something I needed to add to my taxes it was easy to understand and complete.
Date published: 2023-04-11
Rated 3 out of 5 by
imdr1 from
Much more difficult than any other year!
I didn't even notice that I was being charged an astronomical amount of money just to file my own taxes until the end! Thankfully the chat representative gave me a little discount however it still was MUCH more expensive than any other year!
Date published: 2023-04-11
Rated 5 out of 5 by
Mark2356 from
Easy
I've filed my own taxes with Turbo tax for many years and very satisfied!
Date published: 2023-04-11
Rated 1 out of 5 by
MPDP from
even if you buy one of the packages still no custo
the directions says to fix my return then fix it now.....there is no option to fix it now!!! i paid and still cant file my taxes
Date published: 2023-04-11
Rated 5 out of 5 by
Roadrunner2b from
Good job on the new format.
I have used Turbo Tax for around 20 years. Unfortunately the Intuit account doesn't account for my complete history. For some reason the I had considerable difficulty with the 2022 download. I do have a brand new Windows 11 laptop which I also have had considerable problems in loading my files and folders. This could be a shared problem. I was taken off guard in the charges this year. I'm thinking that the charge for $119 was related to having to upgrade to Premium due to investments. There was no mention if this was in addition to my normal annual automatic renewal of Deluxe. Also in the past, if I remember correctly, one state return was included with the federal return. We did pay a fee for something for the state. Bottom line is that prior communication as well as at completion of our returns; the explanation of charges and payment methodology was terrible for 2022. Please be aware that my 5 Star rating is reflective of the PRODUCT only. I have confidence that Intuit and Turbo Tax will "fine tune" both the product and support over time.
Date published: 2023-04-11
Rated 5 out of 5 by
KatDft from
Turbo tax is awesome!
I've been using Turbo for several years, and I plan on using them in the future.
Date published: 2023-04-11
Rated 5 out of 5 by
Hal144 from
Turbo Tax is Great
Easy to use. Had no problem following instructions. Have used Turbo Tax for years and planning on using it next year.
Date published: 2023-04-11
Rated 5 out of 5 by
AgeLess Goddess from
TurboTax is a LifeSaver
I have never had a bad experience with TurboTax. I was afraid to file my own return the first time, but found the directions and online assistance to be wonderful.
Date published: 2023-04-11
Rated 5 out of 5 by
DSinfla from
TurboTax is easy
Works great for me. Easy to use. I have used TurboTax for years. It’s a little expensive.
All TurboTax® Offerings Reviews - Page 3321
Date published: 2023-04-11