TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Falls Shy Thorough but cumbersome when going back to review. Also, information is limited in some instances and not revealed until later, causing inaccurate entries early on.
Date published: 2022-03-31
Rated 1 out of 5 by from Stop trying to sell upgrades the entire time Software works great but the constant attempts to get you to upgrade is ridiculous
Date published: 2022-03-31
Rated 5 out of 5 by from WOOHOO! EASY PEASY! I was super nervous doing my taxes for the first time without a cpa. But Turbo Tax was super helpful and way easy!! Thank you!
Date published: 2022-03-31
Rated 4 out of 5 by from happy taxes very pleased with service i will use them again next year
Date published: 2022-03-31
Rated 5 out of 5 by from Used turbo tax since like 2015 only thing I’ll use Love it so easy and gets the best results wouldn’t want to use any other tax site ever!!!!!
Date published: 2022-03-31
Rated 3 out of 5 by from NOT IMPRESSED I FEEL THAT YOUR SOFTWARE IS SCAMMY- UPGRADE HERE,PAY THIS THIS HERE. CHARGING FOR STATE FILE45 PLUS $25 TO EFILE IS A RIP OFF -CONSIDERING THAT YOU CAN GET IT DONE IN 15 MINUTES YOURSELF...... WOULD NOT USE AGAIN
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo Tax Filing The process was a little rocky for my second year of filing with Turbo Tax. I had an issue with the question asking to submit 1099 R and asking if I had taken any disaster distributions where I pressed no but the issue kept repeating. The issue was resolved by pretty much clearing what I filled out initially which I had accidentally pressed yes in that question but then said no —and starting over. This is not the best option for everyone but it worked for me. I appreciate the rep who walked me through the process over the phone but it was definitely an hour I could have used elsewhere so if resolutions could be written out in the FAQs that would be helpful in the long run. With Turbo Tax being a more tech savvy filing method, having technical issues like that doesn’t reflect well on the company and its services.
Date published: 2022-03-31
Rated 3 out of 5 by from IS USEFUL I Didn't always understand what I was doing or why I was doing it in the first. example. It asked me for my control number but there wasn't one.
Date published: 2022-03-31
Rated 5 out of 5 by from I depend on TurboTax Every Year! I had a really bad experience filing my taxes in my first year out of the military. I was used to having my taxes done on the base, but now I'm a civilian, so I asked a friend who referred me to a "professional tax preparer" to do my taxes for me. This was the worst and most expensive mistake I had ever made! Not only did he charge me a lot to file my taxes, but then his error resulted in me being audited by the IRS and paying back hefty fines. I told myself I would NEVER trust someone else to do my taxes and after I discovered, TurboTax, this statement remains true in my 8th year. This is my go to product. I love the checks and balances for accuracy and the guided completion process. I love TurboTax. Thank you! Thank you!
Date published: 2022-03-31
Rated 5 out of 5 by from good a good person reviews my tax good next year ill be back
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3320
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Falls Shy Thorough but cumbersome when going back to review. Also, information is limited in some instances and not revealed until later, causing inaccurate entries early on.
Date published: 2022-03-31
Rated 1 out of 5 by from Stop trying to sell upgrades the entire time Software works great but the constant attempts to get you to upgrade is ridiculous
Date published: 2022-03-31
Rated 5 out of 5 by from WOOHOO! EASY PEASY! I was super nervous doing my taxes for the first time without a cpa. But Turbo Tax was super helpful and way easy!! Thank you!
Date published: 2022-03-31
Rated 4 out of 5 by from happy taxes very pleased with service i will use them again next year
Date published: 2022-03-31
Rated 5 out of 5 by from Used turbo tax since like 2015 only thing I’ll use Love it so easy and gets the best results wouldn’t want to use any other tax site ever!!!!!
Date published: 2022-03-31
Rated 3 out of 5 by from NOT IMPRESSED I FEEL THAT YOUR SOFTWARE IS SCAMMY- UPGRADE HERE,PAY THIS THIS HERE. CHARGING FOR STATE FILE45 PLUS $25 TO EFILE IS A RIP OFF -CONSIDERING THAT YOU CAN GET IT DONE IN 15 MINUTES YOURSELF...... WOULD NOT USE AGAIN
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo Tax Filing The process was a little rocky for my second year of filing with Turbo Tax. I had an issue with the question asking to submit 1099 R and asking if I had taken any disaster distributions where I pressed no but the issue kept repeating. The issue was resolved by pretty much clearing what I filled out initially which I had accidentally pressed yes in that question but then said no —and starting over. This is not the best option for everyone but it worked for me. I appreciate the rep who walked me through the process over the phone but it was definitely an hour I could have used elsewhere so if resolutions could be written out in the FAQs that would be helpful in the long run. With Turbo Tax being a more tech savvy filing method, having technical issues like that doesn’t reflect well on the company and its services.
Date published: 2022-03-31
Rated 3 out of 5 by from IS USEFUL I Didn't always understand what I was doing or why I was doing it in the first. example. It asked me for my control number but there wasn't one.
Date published: 2022-03-31
Rated 5 out of 5 by from I depend on TurboTax Every Year! I had a really bad experience filing my taxes in my first year out of the military. I was used to having my taxes done on the base, but now I'm a civilian, so I asked a friend who referred me to a "professional tax preparer" to do my taxes for me. This was the worst and most expensive mistake I had ever made! Not only did he charge me a lot to file my taxes, but then his error resulted in me being audited by the IRS and paying back hefty fines. I told myself I would NEVER trust someone else to do my taxes and after I discovered, TurboTax, this statement remains true in my 8th year. This is my go to product. I love the checks and balances for accuracy and the guided completion process. I love TurboTax. Thank you! Thank you!
Date published: 2022-03-31
Rated 5 out of 5 by from good a good person reviews my tax good next year ill be back
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3320