TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Jazzy1993 from
Great Service
Everything went well. I did have hard time figuring out why I had business form because I worked for an agency and had to file a 1099-NEC and it threw me off but besides that it all went well
Date published: 2022-03-27
Rated 5 out of 5 by
bstarr999 from
Very easy to use
Easy to use, explains the confusing stuff. Highly recommended!
Date published: 2022-03-27
Rated 5 out of 5 by
joe hussein from
quick and easy
quick and easy for a first time detailed explanation
Date published: 2022-03-27
Rated 5 out of 5 by
Jaimejasso from
Turbo is amazing
Nothing is easier then turbo tax I got all my family to start using turbo tax
Date published: 2022-03-27
Rated 5 out of 5 by
MollyGram from
What a relief; excellent service
So easy with Turbo Tax; great help boxes; like free service
Date published: 2022-03-27
Rated 3 out of 5 by
Ben619 from
So-so
It took TurboTax Live Full Service over a month to complete our taxes. Our original expert was almost done with our taxes after over a week of working on them when she apparently left the company. A week of no communication goes by despite my several attempts to reach out and I was finally assigned a new tax expert Cynthia. Cynthia was wonderful and readily available to clearly communicate any questions or concerns we had during the process. Cynthia gets 10/10, however, the TurboTax live experience was sub par due to a flaky tax preparer and the amount of time it took for our taxes to get finished.
Date published: 2022-03-27
Rated 5 out of 5 by
PR81 from
Easy and reliable!
Only took about 2 hours to prepare and file. I love that lots of information carries over year to year.
Date published: 2022-03-27
Rated 5 out of 5 by
Car_in_NJ from
TurboTax makes filing easy
I have used TurboTax for years, and would never do our taxes without it. It makes filing taxes as easy as possible, given our situation. My only complaint is that the website can be hard to read, because the text is often light gray against a white background, and my eyes cannot distinguish the colors well. (I select the text, so it becomes white against a dark background, so I can read it.) Fortunatelly, however, that is not an issue with the software itself, which is very easy to use and read.
Date published: 2022-03-27
Rated 5 out of 5 by
Maxi16 from
Nice system
Easy to use as a first-time user. It helped look at credits I could use in my tax returns.
Date published: 2022-03-27
Rated 5 out of 5 by
mindcooler from
Good Tax Program
Program is good; however, I did the paper version for years. I like the stock portion of the program which downloads the forms automatically.
All TurboTax® Offerings Reviews - Page 3320
Date published: 2022-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Jazzy1993 from
Great Service
Everything went well. I did have hard time figuring out why I had business form because I worked for an agency and had to file a 1099-NEC and it threw me off but besides that it all went well
Date published: 2022-03-27
Rated 5 out of 5 by
bstarr999 from
Very easy to use
Easy to use, explains the confusing stuff. Highly recommended!
Date published: 2022-03-27
Rated 5 out of 5 by
joe hussein from
quick and easy
quick and easy for a first time detailed explanation
Date published: 2022-03-27
Rated 5 out of 5 by
Jaimejasso from
Turbo is amazing
Nothing is easier then turbo tax I got all my family to start using turbo tax
Date published: 2022-03-27
Rated 5 out of 5 by
MollyGram from
What a relief; excellent service
So easy with Turbo Tax; great help boxes; like free service
Date published: 2022-03-27
Rated 3 out of 5 by
Ben619 from
So-so
It took TurboTax Live Full Service over a month to complete our taxes. Our original expert was almost done with our taxes after over a week of working on them when she apparently left the company. A week of no communication goes by despite my several attempts to reach out and I was finally assigned a new tax expert Cynthia. Cynthia was wonderful and readily available to clearly communicate any questions or concerns we had during the process. Cynthia gets 10/10, however, the TurboTax live experience was sub par due to a flaky tax preparer and the amount of time it took for our taxes to get finished.
Date published: 2022-03-27
Rated 5 out of 5 by
PR81 from
Easy and reliable!
Only took about 2 hours to prepare and file. I love that lots of information carries over year to year.
Date published: 2022-03-27
Rated 5 out of 5 by
Car_in_NJ from
TurboTax makes filing easy
I have used TurboTax for years, and would never do our taxes without it. It makes filing taxes as easy as possible, given our situation. My only complaint is that the website can be hard to read, because the text is often light gray against a white background, and my eyes cannot distinguish the colors well. (I select the text, so it becomes white against a dark background, so I can read it.) Fortunatelly, however, that is not an issue with the software itself, which is very easy to use and read.
Date published: 2022-03-27
Rated 5 out of 5 by
Maxi16 from
Nice system
Easy to use as a first-time user. It helped look at credits I could use in my tax returns.
Date published: 2022-03-27
Rated 5 out of 5 by
mindcooler from
Good Tax Program
Program is good; however, I did the paper version for years. I like the stock portion of the program which downloads the forms automatically.
All TurboTax® Offerings Reviews - Page 3320
Date published: 2022-03-27