TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Great Service Everything went well. I did have hard time figuring out why I had business form because I worked for an agency and had to file a 1099-NEC and it threw me off but besides that it all went well
Date published: 2022-03-27
Rated 5 out of 5 by from Very easy to use Easy to use, explains the confusing stuff. Highly recommended!
Date published: 2022-03-27
Rated 5 out of 5 by from quick and easy quick and easy for a first time detailed explanation
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo is amazing Nothing is easier then turbo tax I got all my family to start using turbo tax
Date published: 2022-03-27
Rated 5 out of 5 by from What a relief; excellent service So easy with Turbo Tax; great help boxes; like free service
Date published: 2022-03-27
Rated 3 out of 5 by from So-so It took TurboTax Live Full Service over a month to complete our taxes. Our original expert was almost done with our taxes after over a week of working on them when she apparently left the company. A week of no communication goes by despite my several attempts to reach out and I was finally assigned a new tax expert Cynthia. Cynthia was wonderful and readily available to clearly communicate any questions or concerns we had during the process. Cynthia gets 10/10, however, the TurboTax live experience was sub par due to a flaky tax preparer and the amount of time it took for our taxes to get finished.
Date published: 2022-03-27
Rated 5 out of 5 by from Easy and reliable! Only took about 2 hours to prepare and file. I love that lots of information carries over year to year.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax makes filing easy I have used TurboTax for years, and would never do our taxes without it. It makes filing taxes as easy as possible, given our situation. My only complaint is that the website can be hard to read, because the text is often light gray against a white background, and my eyes cannot distinguish the colors well. (I select the text, so it becomes white against a dark background, so I can read it.) Fortunatelly, however, that is not an issue with the software itself, which is very easy to use and read.
Date published: 2022-03-27
Rated 5 out of 5 by from Nice system Easy to use as a first-time user. It helped look at credits I could use in my tax returns.
Date published: 2022-03-27
Rated 5 out of 5 by from Good Tax Program Program is good; however, I did the paper version for years. I like the stock portion of the program which downloads the forms automatically.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3320
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Great Service Everything went well. I did have hard time figuring out why I had business form because I worked for an agency and had to file a 1099-NEC and it threw me off but besides that it all went well
Date published: 2022-03-27
Rated 5 out of 5 by from Very easy to use Easy to use, explains the confusing stuff. Highly recommended!
Date published: 2022-03-27
Rated 5 out of 5 by from quick and easy quick and easy for a first time detailed explanation
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo is amazing Nothing is easier then turbo tax I got all my family to start using turbo tax
Date published: 2022-03-27
Rated 5 out of 5 by from What a relief; excellent service So easy with Turbo Tax; great help boxes; like free service
Date published: 2022-03-27
Rated 3 out of 5 by from So-so It took TurboTax Live Full Service over a month to complete our taxes. Our original expert was almost done with our taxes after over a week of working on them when she apparently left the company. A week of no communication goes by despite my several attempts to reach out and I was finally assigned a new tax expert Cynthia. Cynthia was wonderful and readily available to clearly communicate any questions or concerns we had during the process. Cynthia gets 10/10, however, the TurboTax live experience was sub par due to a flaky tax preparer and the amount of time it took for our taxes to get finished.
Date published: 2022-03-27
Rated 5 out of 5 by from Easy and reliable! Only took about 2 hours to prepare and file. I love that lots of information carries over year to year.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax makes filing easy I have used TurboTax for years, and would never do our taxes without it. It makes filing taxes as easy as possible, given our situation. My only complaint is that the website can be hard to read, because the text is often light gray against a white background, and my eyes cannot distinguish the colors well. (I select the text, so it becomes white against a dark background, so I can read it.) Fortunatelly, however, that is not an issue with the software itself, which is very easy to use and read.
Date published: 2022-03-27
Rated 5 out of 5 by from Nice system Easy to use as a first-time user. It helped look at credits I could use in my tax returns.
Date published: 2022-03-27
Rated 5 out of 5 by from Good Tax Program Program is good; however, I did the paper version for years. I like the stock portion of the program which downloads the forms automatically.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3320