TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is the best From start to finish, the entire process was very easy. There were no hidden fees or anything of this sort. All the representatives I talked with were very professional and knowledgeable. They also answered all the questions I had and were very prompt. I will be using this service again and I will tell my coworkers about it.
Date published: 2022-03-31
Rated 1 out of 5 by from WAY too many bugs This product gets worse every year. This year: LLC member information isn't stored properly, so every time you need to make a change the settings revert to defaults; the aggregate owner interests arent properly carried forward, and if you override them it triggers errors on filing; e-file doesn't work if you make any substantial changes between entering fed information and state information (for CA at least); the import from quickbooks is a mess - categorization is wrong and it doesn't verify that the import totals match the quickbook totals ... which is simply stupid.
Date published: 2022-03-31
Rated 1 out of 5 by from Over Charged Came in thinking it would be free, after filing entirely by myself, I find out it is actually not free. It is $59 for federal and $49 for each state that I filed in. I accept that because I've accepted there are no other options. I then go through the final steps and find out that since I am paying with my return, there is ANOTHER $39 charge.
Date published: 2022-03-31
Rated 5 out of 5 by from so easy using Turbo Tax for over 20 years never any issues
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax has a great quality app. The quality of the service app is great, and the customer service is excellent that meets all aspect of qualifications.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is reliable and easy to use! Turbo Tax is reliable and easy to use! This is the third year I've used them and I am glad i did.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is Great! I really appreciate the live support from a tax rep. She was very helpful!
Date published: 2022-03-31
Rated 5 out of 5 by from Turbocharged! Have used turbo tax quite a few times. Very user friendly.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy process Very easy process for a self employed business owner. I use them every year and has always been such an easy, convenient option. Thanks TurboTax!
Date published: 2022-03-31
Rated 5 out of 5 by from So easy!! It was great! I would definitely do this next year.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3318
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the best From start to finish, the entire process was very easy. There were no hidden fees or anything of this sort. All the representatives I talked with were very professional and knowledgeable. They also answered all the questions I had and were very prompt. I will be using this service again and I will tell my coworkers about it.
Date published: 2022-03-31
Rated 1 out of 5 by from WAY too many bugs This product gets worse every year. This year: LLC member information isn't stored properly, so every time you need to make a change the settings revert to defaults; the aggregate owner interests arent properly carried forward, and if you override them it triggers errors on filing; e-file doesn't work if you make any substantial changes between entering fed information and state information (for CA at least); the import from quickbooks is a mess - categorization is wrong and it doesn't verify that the import totals match the quickbook totals ... which is simply stupid.
Date published: 2022-03-31
Rated 1 out of 5 by from Over Charged Came in thinking it would be free, after filing entirely by myself, I find out it is actually not free. It is $59 for federal and $49 for each state that I filed in. I accept that because I've accepted there are no other options. I then go through the final steps and find out that since I am paying with my return, there is ANOTHER $39 charge.
Date published: 2022-03-31
Rated 5 out of 5 by from so easy using Turbo Tax for over 20 years never any issues
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax has a great quality app. The quality of the service app is great, and the customer service is excellent that meets all aspect of qualifications.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is reliable and easy to use! Turbo Tax is reliable and easy to use! This is the third year I've used them and I am glad i did.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is Great! I really appreciate the live support from a tax rep. She was very helpful!
Date published: 2022-03-31
Rated 5 out of 5 by from Turbocharged! Have used turbo tax quite a few times. Very user friendly.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy process Very easy process for a self employed business owner. I use them every year and has always been such an easy, convenient option. Thanks TurboTax!
Date published: 2022-03-31
Rated 5 out of 5 by from So easy!! It was great! I would definitely do this next year.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3318