TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Love this service! Super easy, stress free way to get taxes done! Turbo tax has helped me for 8 years now!
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax Danny was very helpful got evry thing done quickly
Date published: 2022-03-31
Rated 2 out of 5 by from TurboTax was awesome until I tried to efile I have used TurboTax for 25+ years. Everything was fine until I hit the button to "Transmit Returns Now". My returns did not transmit. I tried unsuccessfully to follow Help suggestions. I talked to 2 agents and received no help. I ended up mailing my returns.
Date published: 2022-03-31
Rated 5 out of 5 by from I love turbo tax! I seen some People get their panties in a bunch because TurboTax is charging money more so than normal they think but you know what I mean I think it’s fair because they do a great job and they deserve to get their money for doing the great services they provide thank you TurboTax
Date published: 2022-03-31
Rated 4 out of 5 by from Desktop version - create a Tubotax account Support folks got the problem resolved in just an hour or so. If you have the desktop version, create an account in Turbotax.com before trying to efile a state return.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax made me feel safe Mirtha made me feel better about filling. She was patient and answered all of my questions.
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo Tax Review The live experts were good but the COBRA health care premium information was a bit weak.
Date published: 2022-03-31
Rated 5 out of 5 by from Absolutely will use this service again!! Everyone that I dealt with, Illidan and Victor, were awesome!! They answered all my questions and concerns. I will definitely be using Intuit TurboTax again and again!! Thank you for your hard work and help!
Date published: 2022-03-31
Rated 3 out of 5 by from NEEDS WORK WHEN RESPONDING TO QUESTIONS!!!!! The program worked fine until IRS rejected my E filing. I needed my AGI for my spouse for 2020 and was unable to retrieve this information. I tried to contact Turbo Tax without any success!!! I needed to file by mail but was already charged $26.66 for NJ State return which I now had to file by mail. What a BUMMER! I want a refund.
Date published: 2022-03-31
Rated 4 out of 5 by from Just needs a few mor tweeks I was stumped a few times. Example: Question asking whether California taxable amount was less than or greater than the federal taxible amount of my pension. When paying, I kept getting a red message that the expiration date on my drivers license needed to be after the issue date. It already was.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3316
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love this service! Super easy, stress free way to get taxes done! Turbo tax has helped me for 8 years now!
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax Danny was very helpful got evry thing done quickly
Date published: 2022-03-31
Rated 2 out of 5 by from TurboTax was awesome until I tried to efile I have used TurboTax for 25+ years. Everything was fine until I hit the button to "Transmit Returns Now". My returns did not transmit. I tried unsuccessfully to follow Help suggestions. I talked to 2 agents and received no help. I ended up mailing my returns.
Date published: 2022-03-31
Rated 5 out of 5 by from I love turbo tax! I seen some People get their panties in a bunch because TurboTax is charging money more so than normal they think but you know what I mean I think it’s fair because they do a great job and they deserve to get their money for doing the great services they provide thank you TurboTax
Date published: 2022-03-31
Rated 4 out of 5 by from Desktop version - create a Tubotax account Support folks got the problem resolved in just an hour or so. If you have the desktop version, create an account in Turbotax.com before trying to efile a state return.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax made me feel safe Mirtha made me feel better about filling. She was patient and answered all of my questions.
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo Tax Review The live experts were good but the COBRA health care premium information was a bit weak.
Date published: 2022-03-31
Rated 5 out of 5 by from Absolutely will use this service again!! Everyone that I dealt with, Illidan and Victor, were awesome!! They answered all my questions and concerns. I will definitely be using Intuit TurboTax again and again!! Thank you for your hard work and help!
Date published: 2022-03-31
Rated 3 out of 5 by from NEEDS WORK WHEN RESPONDING TO QUESTIONS!!!!! The program worked fine until IRS rejected my E filing. I needed my AGI for my spouse for 2020 and was unable to retrieve this information. I tried to contact Turbo Tax without any success!!! I needed to file by mail but was already charged $26.66 for NJ State return which I now had to file by mail. What a BUMMER! I want a refund.
Date published: 2022-03-31
Rated 4 out of 5 by from Just needs a few mor tweeks I was stumped a few times. Example: Question asking whether California taxable amount was less than or greater than the federal taxible amount of my pension. When paying, I kept getting a red message that the expiration date on my drivers license needed to be after the issue date. It already was.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3316