TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is 5 star Jaynee was awesome and helped me every step of the way.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax saves me from headache. Turbo Tax is a great place to get your taxes done, either if you know what to do or not it has a path for you. I wouldn't know what to do without the help and knowledge I gain from it.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy and Intuitive I have been using Turbotax for many years now and I am still impressed at how they can take an overly complicated process like taxes and streamline it into something that is clear.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Awesome Quick and easy to use. Knowledgable staff, will use again.
Date published: 2021-04-15
Rated 5 out of 5 by from Low Income Users = Free = Awesome Fairly simple walk through to finish both Federal and State taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is AWESOME I like the way it goes through every option & question to make it easier.
Date published: 2021-04-15
Rated 4 out of 5 by from I'm Still A Turbo-Tax User From the Beginning I've been using Turbo-Tax since Turbo-Tax came into existence and my taxes have always been verified to be correct. One issue that I had last year and this year as well, is that every time updates came in, I've had to go and re-enter the software authorization code which was frustrating. Last year was worse because the 2019 software would not read my 2018 return and I had to call customer service several times to get it fixed because my federal form kept being rejected. This year things have worked much better.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax is relatively user friendly We have used turbo tax for over 10 years.....Good product
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Awesome! Great experience, my expert was helpful, knowledgeable and explained things to me in a way that helped me using language I can understand. It was perfect and painless.
Date published: 2021-04-15
Rated 5 out of 5 by from very helpful It had been a while since I had done our taxes myself. Turbotax made it very easy to get back into the swing. Thank you
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3314
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is 5 star Jaynee was awesome and helped me every step of the way.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax saves me from headache. Turbo Tax is a great place to get your taxes done, either if you know what to do or not it has a path for you. I wouldn't know what to do without the help and knowledge I gain from it.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy and Intuitive I have been using Turbotax for many years now and I am still impressed at how they can take an overly complicated process like taxes and streamline it into something that is clear.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Awesome Quick and easy to use. Knowledgable staff, will use again.
Date published: 2021-04-15
Rated 5 out of 5 by from Low Income Users = Free = Awesome Fairly simple walk through to finish both Federal and State taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is AWESOME I like the way it goes through every option & question to make it easier.
Date published: 2021-04-15
Rated 4 out of 5 by from I'm Still A Turbo-Tax User From the Beginning I've been using Turbo-Tax since Turbo-Tax came into existence and my taxes have always been verified to be correct. One issue that I had last year and this year as well, is that every time updates came in, I've had to go and re-enter the software authorization code which was frustrating. Last year was worse because the 2019 software would not read my 2018 return and I had to call customer service several times to get it fixed because my federal form kept being rejected. This year things have worked much better.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax is relatively user friendly We have used turbo tax for over 10 years.....Good product
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Awesome! Great experience, my expert was helpful, knowledgeable and explained things to me in a way that helped me using language I can understand. It was perfect and painless.
Date published: 2021-04-15
Rated 5 out of 5 by from very helpful It had been a while since I had done our taxes myself. Turbotax made it very easy to get back into the swing. Thank you
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3314