TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281599 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Low Income Users = Free = Awesome Fairly simple walk through to finish both Federal and State taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is AWESOME I like the way it goes through every option & question to make it easier.
Date published: 2021-04-15
Rated 4 out of 5 by from I'm Still A Turbo-Tax User From the Beginning I've been using Turbo-Tax since Turbo-Tax came into existence and my taxes have always been verified to be correct. One issue that I had last year and this year as well, is that every time updates came in, I've had to go and re-enter the software authorization code which was frustrating. Last year was worse because the 2019 software would not read my 2018 return and I had to call customer service several times to get it fixed because my federal form kept being rejected. This year things have worked much better.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax is relatively user friendly We have used turbo tax for over 10 years.....Good product
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Awesome! Great experience, my expert was helpful, knowledgeable and explained things to me in a way that helped me using language I can understand. It was perfect and painless.
Date published: 2021-04-15
Rated 5 out of 5 by from very helpful It had been a while since I had done our taxes myself. Turbotax made it very easy to get back into the swing. Thank you
Date published: 2021-04-15
Rated 3 out of 5 by from Skeptical About Turbo Tax Program is easy to use, it saves information so I don't have to type it in again. However, calculations may be off, especially with the Recovery Rebate Credit. They system gave a number of what I qualify for, I told the system that I got less and then it said, well what you got seems to be the correct amount, which was diff from their suggested amount. So, I'm skeptical and I didn't know how to override or fix it.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax is great again I have been using Turbotax for over 20 years to do my personal taxes and business taxes. I have a construction business and rental properties. It asks all of the right questions and makes it easy for me to calculate my taxes. I highly recommend it to save money and do your taxes accurately.
Date published: 2021-04-15
Rated 5 out of 5 by from Very easy and simple! I always put off doing my taxes but I forget how easy it is to use TurboTax! I did it all in under an hour and I don't have to worry about it anymore.
Date published: 2021-04-15
Rated 5 out of 5 by from Excellent and Intuitive Was very easy to use, no need to go to a tax professional.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3313
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Low Income Users = Free = Awesome Fairly simple walk through to finish both Federal and State taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is AWESOME I like the way it goes through every option & question to make it easier.
Date published: 2021-04-15
Rated 4 out of 5 by from I'm Still A Turbo-Tax User From the Beginning I've been using Turbo-Tax since Turbo-Tax came into existence and my taxes have always been verified to be correct. One issue that I had last year and this year as well, is that every time updates came in, I've had to go and re-enter the software authorization code which was frustrating. Last year was worse because the 2019 software would not read my 2018 return and I had to call customer service several times to get it fixed because my federal form kept being rejected. This year things have worked much better.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax is relatively user friendly We have used turbo tax for over 10 years.....Good product
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Awesome! Great experience, my expert was helpful, knowledgeable and explained things to me in a way that helped me using language I can understand. It was perfect and painless.
Date published: 2021-04-15
Rated 5 out of 5 by from very helpful It had been a while since I had done our taxes myself. Turbotax made it very easy to get back into the swing. Thank you
Date published: 2021-04-15
Rated 3 out of 5 by from Skeptical About Turbo Tax Program is easy to use, it saves information so I don't have to type it in again. However, calculations may be off, especially with the Recovery Rebate Credit. They system gave a number of what I qualify for, I told the system that I got less and then it said, well what you got seems to be the correct amount, which was diff from their suggested amount. So, I'm skeptical and I didn't know how to override or fix it.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax is great again I have been using Turbotax for over 20 years to do my personal taxes and business taxes. I have a construction business and rental properties. It asks all of the right questions and makes it easy for me to calculate my taxes. I highly recommend it to save money and do your taxes accurately.
Date published: 2021-04-15
Rated 5 out of 5 by from Very easy and simple! I always put off doing my taxes but I forget how easy it is to use TurboTax! I did it all in under an hour and I don't have to worry about it anymore.
Date published: 2021-04-15
Rated 5 out of 5 by from Excellent and Intuitive Was very easy to use, no need to go to a tax professional.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3313