TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax makes everything much easier! I help several family members file their taxes and always with turbo tax.
Date published: 2022-05-16
Rated 4 out of 5 by from A bit less cool than other years. I did get my taxes done which was satisfying. The customer support lady I talked to (Sarah) was awesome. Before we got cut off, she was super sweet and personable. We didn't quite finish, but then I went back in and figured out how to take off some of the charges for my return. Gosh, call me old-fashioned, I thought I would be able to file for free as per always. I do like that TT connects with my documents. That's convenient. When I was charged, I thought it must be a mistake. Oh well. It wasn't. Other than that, I like how turbo tax is set up. It would be awesome to get more of a variety of emoji that express the diversity of folks who are doing their taxes. Make me laugh!
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo tax s a great tool!! 7 years patron!! great service and easy1 to follow
Date published: 2022-05-16
Rated 1 out of 5 by from Poor results with Turbortax this year My return was rejected numerous times because of a missing date error on the Schedule 8812 so I had to mail my return in to get my refund.
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo tax is easy TurboTax makes filing taxes very easy and less stressful
Date published: 2022-05-16
Rated 4 out of 5 by from Turbo tax is helpful We submitted our filings back in April, before the deadline, we thought everything was done but then we found an email saying they had been rejected, this e-mail was in the middle of a lot of other unrelated e-mails so we missed it when you sent it. Our suggestion is that you send 2 or 3 reminders when filings are rejected because in day and age there are too many emails received everyday.
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo Tax 2021 John was awesome & made this years filing stress free!
Date published: 2022-05-16
Rated 1 out of 5 by from Always been good but this year was awful. I’ve filed with turbo tax early every year for free. This year I was FORCED to pay $60 to file thus taking my ENTIRE tax refund. Every year has been free for me. I barely break 20k and you want my only $60 refund…. What a waste of time and money. I will not be recommending Turbo Tax to anyone in the future and we will see if I trust it for my taxes next year because this experience was the absolute worst.
Date published: 2022-05-15
Rated 5 out of 5 by from Turbo Tax has always been a good fit for me. I haven't engaged with any of the experts but that just goes to tell how awesome this product is. I've been using Turbo Tax for a long time, maybe 10 years and have always had a very positive experience. I will use Turbo Tax for many years to come.
Date published: 2022-05-15
Rated 5 out of 5 by from TURBO TAX IS GREAT I FEEL TURBO TAX COVERS ALL MY CONCERNS WITH FILEING
Date published: 2022-05-15
All TurboTax® Offerings Reviews - Page 332
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax makes everything much easier! I help several family members file their taxes and always with turbo tax.
Date published: 2022-05-16
Rated 4 out of 5 by from A bit less cool than other years. I did get my taxes done which was satisfying. The customer support lady I talked to (Sarah) was awesome. Before we got cut off, she was super sweet and personable. We didn't quite finish, but then I went back in and figured out how to take off some of the charges for my return. Gosh, call me old-fashioned, I thought I would be able to file for free as per always. I do like that TT connects with my documents. That's convenient. When I was charged, I thought it must be a mistake. Oh well. It wasn't. Other than that, I like how turbo tax is set up. It would be awesome to get more of a variety of emoji that express the diversity of folks who are doing their taxes. Make me laugh!
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo tax s a great tool!! 7 years patron!! great service and easy1 to follow
Date published: 2022-05-16
Rated 1 out of 5 by from Poor results with Turbortax this year My return was rejected numerous times because of a missing date error on the Schedule 8812 so I had to mail my return in to get my refund.
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo tax is easy TurboTax makes filing taxes very easy and less stressful
Date published: 2022-05-16
Rated 4 out of 5 by from Turbo tax is helpful We submitted our filings back in April, before the deadline, we thought everything was done but then we found an email saying they had been rejected, this e-mail was in the middle of a lot of other unrelated e-mails so we missed it when you sent it. Our suggestion is that you send 2 or 3 reminders when filings are rejected because in day and age there are too many emails received everyday.
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo Tax 2021 John was awesome & made this years filing stress free!
Date published: 2022-05-16
Rated 1 out of 5 by from Always been good but this year was awful. I’ve filed with turbo tax early every year for free. This year I was FORCED to pay $60 to file thus taking my ENTIRE tax refund. Every year has been free for me. I barely break 20k and you want my only $60 refund…. What a waste of time and money. I will not be recommending Turbo Tax to anyone in the future and we will see if I trust it for my taxes next year because this experience was the absolute worst.
Date published: 2022-05-15
Rated 5 out of 5 by from Turbo Tax has always been a good fit for me. I haven't engaged with any of the experts but that just goes to tell how awesome this product is. I've been using Turbo Tax for a long time, maybe 10 years and have always had a very positive experience. I will use Turbo Tax for many years to come.
Date published: 2022-05-15
Rated 5 out of 5 by from TURBO TAX IS GREAT I FEEL TURBO TAX COVERS ALL MY CONCERNS WITH FILEING
Date published: 2022-05-15
All TurboTax® Offerings Reviews - Page 332