TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is easy and friendly I filed my taxes in less than an hour and had online help with an issue that I could not figure out. I recommend Turbo tax anytime. I have used it for years and am very pleased.
Date published: 2023-01-27
Rated 3 out of 5 by from It used to be free? I use TurboTax every year for my taxes, but the past two years when it says it’s time to file it doesn’t give me the free option anymore and it’s really annoying. I end up spending $78 of tax return money to pay this app.
Date published: 2023-01-27
Rated 2 out of 5 by from Turbotax is ok I've always had difficulty with this doing it myself. I finally dis Full service. Expensive but better than doing 1099 myself
Date published: 2023-01-27
Rated 4 out of 5 by from I have used Turbo tax for 10 yrs If I had complex taxes, I am not sure I would use it but for my degree of tax filing it is great. Trying to change or correct any discrepancies is a bit frustrating but otherwise. nice to have,
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is great!!! It's easy if you have a little patience. (You want to much.)
Date published: 2023-01-27
Rated 2 out of 5 by from Never again. I always liked Turbo Tax because it was affordable and easy to use. I have been using it for six or seven years now. In the past, it was always completely free for me to file. Last year I was surprised when I saw a fee added at the end, it was around $50. I was confused for a moment because my tax situation did not change or become anymore complicated than it had been in the past. But, nevertheless, $50 was still worth it to me for the convenience. When filing this year, my oh my, the amount of hidden fees and add ons that came up were INSANE. Since when does someone have to pay extra to file State along with Federal? It did not used to be that way. By the time I got to the actual filing part I had racked up almost $200 in fees. "Premium" this and "Deluxe" that, things I did not add on and were difficult to go back and take off. Not to mention it costs extra to take their fees out of your refund now, you have to pay it with card or pay an extra $50! I've been loyal to TurboTax for a long time. But I am looking at options elsewhere come next year.
Date published: 2023-01-27
Rated 5 out of 5 by from very good It was easy enough for me to do my own taxes and I am glad to see that turbo tax is here
Date published: 2023-01-27
Rated 5 out of 5 by from Great filing system!! Very easy system to use!! Walked me right through every step!!
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is easy to use all the tips made it super easy any time i had a question
Date published: 2023-01-27
Rated 5 out of 5 by from I love using TurboTax TurboTax always makes it so easy to use and follow all by yourself thank you
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 3307
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is easy and friendly I filed my taxes in less than an hour and had online help with an issue that I could not figure out. I recommend Turbo tax anytime. I have used it for years and am very pleased.
Date published: 2023-01-27
Rated 3 out of 5 by from It used to be free? I use TurboTax every year for my taxes, but the past two years when it says it’s time to file it doesn’t give me the free option anymore and it’s really annoying. I end up spending $78 of tax return money to pay this app.
Date published: 2023-01-27
Rated 2 out of 5 by from Turbotax is ok I've always had difficulty with this doing it myself. I finally dis Full service. Expensive but better than doing 1099 myself
Date published: 2023-01-27
Rated 4 out of 5 by from I have used Turbo tax for 10 yrs If I had complex taxes, I am not sure I would use it but for my degree of tax filing it is great. Trying to change or correct any discrepancies is a bit frustrating but otherwise. nice to have,
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is great!!! It's easy if you have a little patience. (You want to much.)
Date published: 2023-01-27
Rated 2 out of 5 by from Never again. I always liked Turbo Tax because it was affordable and easy to use. I have been using it for six or seven years now. In the past, it was always completely free for me to file. Last year I was surprised when I saw a fee added at the end, it was around $50. I was confused for a moment because my tax situation did not change or become anymore complicated than it had been in the past. But, nevertheless, $50 was still worth it to me for the convenience. When filing this year, my oh my, the amount of hidden fees and add ons that came up were INSANE. Since when does someone have to pay extra to file State along with Federal? It did not used to be that way. By the time I got to the actual filing part I had racked up almost $200 in fees. "Premium" this and "Deluxe" that, things I did not add on and were difficult to go back and take off. Not to mention it costs extra to take their fees out of your refund now, you have to pay it with card or pay an extra $50! I've been loyal to TurboTax for a long time. But I am looking at options elsewhere come next year.
Date published: 2023-01-27
Rated 5 out of 5 by from very good It was easy enough for me to do my own taxes and I am glad to see that turbo tax is here
Date published: 2023-01-27
Rated 5 out of 5 by from Great filing system!! Very easy system to use!! Walked me right through every step!!
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is easy to use all the tips made it super easy any time i had a question
Date published: 2023-01-27
Rated 5 out of 5 by from I love using TurboTax TurboTax always makes it so easy to use and follow all by yourself thank you
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 3307