TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
RayCTX from
Issues installing the software
Had issues installing TurboTax on my PC from a CD. When I got to the activation screen, it just looked blank. After disability anti-virus and firewalls, it still did not work. Finally looked on line and found the issue with the screen resolution needing to be 800×600 to be able to see the box. What a mess. Fix your code. Who uses 800×600 anymore?
Date published: 2022-03-27
Rated 5 out of 5 by
Bruce0302 from
engineer
good experience with the product, Have been using it for a few years now
Date published: 2022-03-27
Rated 3 out of 5 by
Great Swantini from
Experienced Tax Return Preparer Review
I've been doing tax returns for over 30 years, both as a paid preparer and a Turbo Tax and Pro Series user plus Tier 1 Pro Series. This has been a more difficult year to decipher the correct path through the return using the "explain everything" method. The part about personal property taxes and vehicle registration fees needs better clarification. Add real state examples, such as Virginia to clarify the differences. The closing steps for the return (Fed and State) has become confusing and I nearly blew this step even though I've done it many times correctly. Perhaps a page to tell the preparer the sequence of pages to follow up front. I'm still not sure if my credit card has been charged multiple times as the page I was on "kicked back" to earlier pages without any selection made. Finally, after going back and forth either to print or save or pay, first Intuit (my last year's password didn't work) then the third-party vendor. I frankly got lost at the end and it took way too long to "cash out" and get an e-filed confirmation. I suggest you re-storyboard the close out process. I still haven't printed the return because the software wants me to save a .pdf file. I will have to print the return from my backup file after trying from the software many times.
Date published: 2022-03-27
Rated 5 out of 5 by
Tmara75 from
TurboTax is a great service
I've used this service for that past few years and haven't had any problems! Quick, easy to understand and if a problem arises, help is just a click away!
Date published: 2022-03-27
Rated 5 out of 5 by
Micha33 from
It's turbo tax for me again
My experience with TurboTax was pleasant and very easy
Date published: 2022-03-27
Rated 5 out of 5 by
Jmarquez009 from
Helpful!
Both people I spoke to were very helpful with my situation
Date published: 2022-03-27
Rated 5 out of 5 by
Jackqi50 from
Quick & Easy
It is fast and easy to use and helps me stay on track
Date published: 2022-03-27
Rated 4 out of 5 by
BP2973 from
Quite good
Overall, happy with the software. However, I was charged for State tax which was part of the software once you bought for Federal tax
Date published: 2022-03-27
Rated 4 out of 5 by
Lisa 581 from
TurboTax is great.
I like that TurboTax walks you through deductions so I don't miss anything.
Date published: 2022-03-27
Rated 5 out of 5 by
Steelmill1 from
Im a big boy now!!
Enjoyed doing my own taxes. Stated doing it myself after my tax guy wanted $300 and that was 6 year ago to do a 1040EZ. Started doing it myself. Like have having the protection and the check by T.T. people. It all plug and play. Easy system to use an is updated on new tax laws.
All TurboTax® Offerings Reviews - Page 3304
Date published: 2022-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
RayCTX from
Issues installing the software
Had issues installing TurboTax on my PC from a CD. When I got to the activation screen, it just looked blank. After disability anti-virus and firewalls, it still did not work. Finally looked on line and found the issue with the screen resolution needing to be 800×600 to be able to see the box. What a mess. Fix your code. Who uses 800×600 anymore?
Date published: 2022-03-27
Rated 5 out of 5 by
Bruce0302 from
engineer
good experience with the product, Have been using it for a few years now
Date published: 2022-03-27
Rated 3 out of 5 by
Great Swantini from
Experienced Tax Return Preparer Review
I've been doing tax returns for over 30 years, both as a paid preparer and a Turbo Tax and Pro Series user plus Tier 1 Pro Series. This has been a more difficult year to decipher the correct path through the return using the "explain everything" method. The part about personal property taxes and vehicle registration fees needs better clarification. Add real state examples, such as Virginia to clarify the differences. The closing steps for the return (Fed and State) has become confusing and I nearly blew this step even though I've done it many times correctly. Perhaps a page to tell the preparer the sequence of pages to follow up front. I'm still not sure if my credit card has been charged multiple times as the page I was on "kicked back" to earlier pages without any selection made. Finally, after going back and forth either to print or save or pay, first Intuit (my last year's password didn't work) then the third-party vendor. I frankly got lost at the end and it took way too long to "cash out" and get an e-filed confirmation. I suggest you re-storyboard the close out process. I still haven't printed the return because the software wants me to save a .pdf file. I will have to print the return from my backup file after trying from the software many times.
Date published: 2022-03-27
Rated 5 out of 5 by
Tmara75 from
TurboTax is a great service
I've used this service for that past few years and haven't had any problems! Quick, easy to understand and if a problem arises, help is just a click away!
Date published: 2022-03-27
Rated 5 out of 5 by
Micha33 from
It's turbo tax for me again
My experience with TurboTax was pleasant and very easy
Date published: 2022-03-27
Rated 5 out of 5 by
Jmarquez009 from
Helpful!
Both people I spoke to were very helpful with my situation
Date published: 2022-03-27
Rated 5 out of 5 by
Jackqi50 from
Quick & Easy
It is fast and easy to use and helps me stay on track
Date published: 2022-03-27
Rated 4 out of 5 by
BP2973 from
Quite good
Overall, happy with the software. However, I was charged for State tax which was part of the software once you bought for Federal tax
Date published: 2022-03-27
Rated 4 out of 5 by
Lisa 581 from
TurboTax is great.
I like that TurboTax walks you through deductions so I don't miss anything.
Date published: 2022-03-27
Rated 5 out of 5 by
Steelmill1 from
Im a big boy now!!
Enjoyed doing my own taxes. Stated doing it myself after my tax guy wanted $300 and that was 6 year ago to do a 1040EZ. Started doing it myself. Like have having the protection and the check by T.T. people. It all plug and play. Easy system to use an is updated on new tax laws.
All TurboTax® Offerings Reviews - Page 3304
Date published: 2022-03-27