TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great tool Easy to use, and live assistance too. Have used this product for 8-years.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is Easy and Awesome! I love being able to do my own taxes in the comfort of my home and how easy Turbo Tax makes it.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is almost idiot proof! I've used Turbo Tax for five years. I usually use the Deluxe option. It's pretty straight forward for me.
Date published: 2022-04-01
Rated 1 out of 5 by from TurboTax - Added costs Was not informed until I had no choice to pay for "extra" due at the end of filing. I could have been informed during the process, but once I went to file, I was alerted and could not choose anything other than accepting the terms. Very crappy way to inform your customers. Not sure I will continue to use even with the ease it had.
Date published: 2022-04-01
Rated 1 out of 5 by from You dropped the ball this year First, you delayed making the form 1116 available so I was unable to e-file in March because you weren't set up for it. Second, you required filling out a section of form 1116 -- specifiaclly 12-a-1 regarding foreign exclusion but did not explain what it was for or what info was needed. I had to jerry rig it or you would not let it go out. Ridiculous. I am seriously considering going to H&R Block next year after more than a dozen years with TurboTax.
Date published: 2022-04-01
Rated 5 out of 5 by from Great Tool Simple yet effective tool for taking care of your tax filing
Date published: 2022-04-01
Rated 3 out of 5 by from Please fix this for 2022 It is a big disappointment that turbo tax premier does not allowed to auto import from Coinbase as other financial institutions. This needs to be fixed for 2022 tax year!!!
Date published: 2022-04-01
Rated 4 out of 5 by from TBT The product is easy but using the support was more difficult
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is easy to use. I had a tax expert through Turbo Tax who helped me file my taxes. I would definitely do this again next year.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy but with Nuances we have to remember that tax laws in every state are different and when you have to read to interpret the various questions and how they apply to you is the tricky part. Other than the software... it is still something that i would use time after time and again. I have been using Turbo Tax since 2000.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3303
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tool Easy to use, and live assistance too. Have used this product for 8-years.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is Easy and Awesome! I love being able to do my own taxes in the comfort of my home and how easy Turbo Tax makes it.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is almost idiot proof! I've used Turbo Tax for five years. I usually use the Deluxe option. It's pretty straight forward for me.
Date published: 2022-04-01
Rated 1 out of 5 by from TurboTax - Added costs Was not informed until I had no choice to pay for "extra" due at the end of filing. I could have been informed during the process, but once I went to file, I was alerted and could not choose anything other than accepting the terms. Very crappy way to inform your customers. Not sure I will continue to use even with the ease it had.
Date published: 2022-04-01
Rated 1 out of 5 by from You dropped the ball this year First, you delayed making the form 1116 available so I was unable to e-file in March because you weren't set up for it. Second, you required filling out a section of form 1116 -- specifiaclly 12-a-1 regarding foreign exclusion but did not explain what it was for or what info was needed. I had to jerry rig it or you would not let it go out. Ridiculous. I am seriously considering going to H&R Block next year after more than a dozen years with TurboTax.
Date published: 2022-04-01
Rated 5 out of 5 by from Great Tool Simple yet effective tool for taking care of your tax filing
Date published: 2022-04-01
Rated 3 out of 5 by from Please fix this for 2022 It is a big disappointment that turbo tax premier does not allowed to auto import from Coinbase as other financial institutions. This needs to be fixed for 2022 tax year!!!
Date published: 2022-04-01
Rated 4 out of 5 by from TBT The product is easy but using the support was more difficult
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is easy to use. I had a tax expert through Turbo Tax who helped me file my taxes. I would definitely do this again next year.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy but with Nuances we have to remember that tax laws in every state are different and when you have to read to interpret the various questions and how they apply to you is the tricky part. Other than the software... it is still something that i would use time after time and again. I have been using Turbo Tax since 2000.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3303