TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! Easy experience. No trouble filing my taxes, easy step by step process
Date published: 2021-04-15
Rated 5 out of 5 by from Yes Something had slight issue but overall website app is great
Date published: 2021-04-15
Rated 3 out of 5 by from Excellent keeps falling Turbo Tax has, in years past, been an excellent product. Their free services have been top notch and on par with extremely pricey alternatives. Checking numerous options, looking for and finding breaks, and even taking care of itemized deductions with little problem. Unfortunately, many of those same features are no longer free... or they come with 'surprise' costs later on. Start with your free file option, get halfway through, then suddenly it's 60 bucks. Take a few more questions and (for the same service as years prior) it's another 50 bucks. Want your return just paid to you? There's a new fee unless you want it direct deposited, or you can give out more of your personal information to get it on what amounts to a gift card. Turbo Tax has been marvelous over the years, but at this point, it's not nearly as helpful, friendly, or cost effective as it used to be. Average... since all the competitors offer then same options at this point. What a shame.
Date published: 2021-04-15
Rated 5 out of 5 by from it was great thank you for making it so easy- and not boring. It was quick, painless and easy.
Date published: 2021-04-15
Rated 5 out of 5 by from Fastest and flexible If I have an hour here and fifteen minutes there to do my taxes, I can just pick up where I left off with TurboTax. With my crazy schedule, it's the only way to get it done.
Date published: 2021-04-15
Rated 5 out of 5 by from Great Service Saun was awesome always was on top of any questions I had, found deductions I didn't think to ask about. Was available to talk on email and on the phone
Date published: 2021-04-15
Rated 5 out of 5 by from 2020 very through process. very reassuring.would recommend your service to everyone.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is easy and awesome It is very easy to follow the interactive questions step by step and complete the tax filing just in 1 hour.
Date published: 2021-04-15
Rated 5 out of 5 by from So easy to use! Took less than an hour, start to finish! Prompts were helpful and chat available if needed.
Date published: 2021-04-15
Rated 5 out of 5 by from Quick, easy and trustworthy. It was great. Help was available when needed. Great experience, will do it again. Nickname is making it hard to submit review. Almost ready to say forget it.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3302
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! Easy experience. No trouble filing my taxes, easy step by step process
Date published: 2021-04-15
Rated 5 out of 5 by from Yes Something had slight issue but overall website app is great
Date published: 2021-04-15
Rated 3 out of 5 by from Excellent keeps falling Turbo Tax has, in years past, been an excellent product. Their free services have been top notch and on par with extremely pricey alternatives. Checking numerous options, looking for and finding breaks, and even taking care of itemized deductions with little problem. Unfortunately, many of those same features are no longer free... or they come with 'surprise' costs later on. Start with your free file option, get halfway through, then suddenly it's 60 bucks. Take a few more questions and (for the same service as years prior) it's another 50 bucks. Want your return just paid to you? There's a new fee unless you want it direct deposited, or you can give out more of your personal information to get it on what amounts to a gift card. Turbo Tax has been marvelous over the years, but at this point, it's not nearly as helpful, friendly, or cost effective as it used to be. Average... since all the competitors offer then same options at this point. What a shame.
Date published: 2021-04-15
Rated 5 out of 5 by from it was great thank you for making it so easy- and not boring. It was quick, painless and easy.
Date published: 2021-04-15
Rated 5 out of 5 by from Fastest and flexible If I have an hour here and fifteen minutes there to do my taxes, I can just pick up where I left off with TurboTax. With my crazy schedule, it's the only way to get it done.
Date published: 2021-04-15
Rated 5 out of 5 by from Great Service Saun was awesome always was on top of any questions I had, found deductions I didn't think to ask about. Was available to talk on email and on the phone
Date published: 2021-04-15
Rated 5 out of 5 by from 2020 very through process. very reassuring.would recommend your service to everyone.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is easy and awesome It is very easy to follow the interactive questions step by step and complete the tax filing just in 1 hour.
Date published: 2021-04-15
Rated 5 out of 5 by from So easy to use! Took less than an hour, start to finish! Prompts were helpful and chat available if needed.
Date published: 2021-04-15
Rated 5 out of 5 by from Quick, easy and trustworthy. It was great. Help was available when needed. Great experience, will do it again. Nickname is making it hard to submit review. Almost ready to say forget it.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3302