TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Really great I'm not the best at reading and this app was really easy I understand it I was able to comprehend everything I never thought doing my taxes would be this easy !
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is very easy to use. Great product and easy to use to complete both Federal and state tax forms.
Date published: 2021-05-04
Rated 5 out of 5 by from Awesome So easy! Just have all your paperwork on your phone and upload. Done!
Date published: 2021-05-04
Rated 2 out of 5 by from buggy mortgage interest deduction calculation I've used turbotax for many years now and most years i've been very happy. I'm surprised of the big bug this year in a rather common deduction calculation. if you have multiple 1098 forms from refinance, the calculation is incorrect and reduces the deduction by a lot. I almost lost thousands of $ coz of that. It's very subtle and good thing I caught it and found a not so great workaround that turbotax suggeted. Just fix your software, you've had months of time since the issue is discovered, come on!
Date published: 2021-05-04
Rated 4 out of 5 by from I like Turbo tax I appreciate Turbo tax but in some areas I get frustrated especially when reporting Royalties I never know what exactly I am being asked to fill out and why some things do not apply to my situation yet I am required to come up with an answer I don't know what it means and I cannot go on without putting something down. with the IRS this is scary
Date published: 2021-05-04
Rated 1 out of 5 by from Turbo Tax is a scam, taxes should be free Turbotax advocates making doing taxes easier, yet they lobby to keep the tax laws the same that keep their monopoly over the masses when it comes time each year.
Date published: 2021-05-04
Rated 5 out of 5 by from Love my Turbo Tax So easy to use. Why pay someone? Used every year for 15 yrs
Date published: 2021-05-04
Rated 5 out of 5 by from Facilitating Masterpiece Incredibly user friendly. Trouble spots easily found through help and general boolean searches. Interface and reassurances facilitate progressive and confident filing.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Assistance Very helpful and easy to follow throughout the whole process.
Date published: 2021-05-04
Rated 4 out of 5 by from getting better I have used TT for a number of years and it keeps getting better, but I have found that the FAQ's are often complicated and dont really address certain issues. Also, there was an error in TT this year, known in February and it was still causing huge issues in April. I am sure I will keep using TT, but will be more cautious and less trusting, meaning I may have a CPA take a pass before filing like I did this year. And maybe, some day I will just have it do them!
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 3302
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Really great I'm not the best at reading and this app was really easy I understand it I was able to comprehend everything I never thought doing my taxes would be this easy !
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is very easy to use. Great product and easy to use to complete both Federal and state tax forms.
Date published: 2021-05-04
Rated 5 out of 5 by from Awesome So easy! Just have all your paperwork on your phone and upload. Done!
Date published: 2021-05-04
Rated 2 out of 5 by from buggy mortgage interest deduction calculation I've used turbotax for many years now and most years i've been very happy. I'm surprised of the big bug this year in a rather common deduction calculation. if you have multiple 1098 forms from refinance, the calculation is incorrect and reduces the deduction by a lot. I almost lost thousands of $ coz of that. It's very subtle and good thing I caught it and found a not so great workaround that turbotax suggeted. Just fix your software, you've had months of time since the issue is discovered, come on!
Date published: 2021-05-04
Rated 4 out of 5 by from I like Turbo tax I appreciate Turbo tax but in some areas I get frustrated especially when reporting Royalties I never know what exactly I am being asked to fill out and why some things do not apply to my situation yet I am required to come up with an answer I don't know what it means and I cannot go on without putting something down. with the IRS this is scary
Date published: 2021-05-04
Rated 1 out of 5 by from Turbo Tax is a scam, taxes should be free Turbotax advocates making doing taxes easier, yet they lobby to keep the tax laws the same that keep their monopoly over the masses when it comes time each year.
Date published: 2021-05-04
Rated 5 out of 5 by from Love my Turbo Tax So easy to use. Why pay someone? Used every year for 15 yrs
Date published: 2021-05-04
Rated 5 out of 5 by from Facilitating Masterpiece Incredibly user friendly. Trouble spots easily found through help and general boolean searches. Interface and reassurances facilitate progressive and confident filing.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Assistance Very helpful and easy to follow throughout the whole process.
Date published: 2021-05-04
Rated 4 out of 5 by from getting better I have used TT for a number of years and it keeps getting better, but I have found that the FAQ's are often complicated and dont really address certain issues. Also, there was an error in TT this year, known in February and it was still causing huge issues in April. I am sure I will keep using TT, but will be more cautious and less trusting, meaning I may have a CPA take a pass before filing like I did this year. And maybe, some day I will just have it do them!
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 3302