TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from TurboTax is easy Very simple to use and understand. I like the places where I could ask for more information and it was explained.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Support!! Programs are wonderful when they work as expected, but the truer test is when they don't. Turbo tax support was there to help solve a difficult error report. It made my day.
Date published: 2023-02-28
Rated 5 out of 5 by from Nice Experience today was my first-time file for taxes and with TurboTax Expert it was so much easier.
Date published: 2023-02-28
Rated 1 out of 5 by from Turbo has always been free Do not like the fact I had to pay for my taxes due to getting 22 credit didnt help me much because I had to pay in.
Date published: 2023-02-28
Rated 4 out of 5 by from TurboTax does make it pretty simple I honestly love how simple it is it's a very good drag and drop experience for the most part, and if I have trouble they have FAQ pages that can pull up without even leaving the page I'm on. If it comes to it I can call up a live expert and they'll help me out.
Date published: 2023-02-28
Rated 4 out of 5 by from Awesome assistance from Turbo Tax rep I engaged with one of your reps (Stacy) due to an issue I was having and she stayed with me until she resolved the problem. That was just awesome.
Date published: 2023-02-28
Rated 5 out of 5 by from EASY!!! my go to every year... will continue to always use...
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Was Great Better this year than last year. Customer Service was fantastic. Especially Trinity.
Date published: 2023-02-28
Rated 5 out of 5 by from The Experts were really helpful I had a situation of a capital gain and it was not a home sale but a land and building, and they were so helpful in helping me figure out how to figure out that situation on my taxes.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is very easy to understand Very simple to follow instructions to file taxes for single individuals
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3301
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is easy Very simple to use and understand. I like the places where I could ask for more information and it was explained.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Support!! Programs are wonderful when they work as expected, but the truer test is when they don't. Turbo tax support was there to help solve a difficult error report. It made my day.
Date published: 2023-02-28
Rated 5 out of 5 by from Nice Experience today was my first-time file for taxes and with TurboTax Expert it was so much easier.
Date published: 2023-02-28
Rated 1 out of 5 by from Turbo has always been free Do not like the fact I had to pay for my taxes due to getting 22 credit didnt help me much because I had to pay in.
Date published: 2023-02-28
Rated 4 out of 5 by from TurboTax does make it pretty simple I honestly love how simple it is it's a very good drag and drop experience for the most part, and if I have trouble they have FAQ pages that can pull up without even leaving the page I'm on. If it comes to it I can call up a live expert and they'll help me out.
Date published: 2023-02-28
Rated 4 out of 5 by from Awesome assistance from Turbo Tax rep I engaged with one of your reps (Stacy) due to an issue I was having and she stayed with me until she resolved the problem. That was just awesome.
Date published: 2023-02-28
Rated 5 out of 5 by from EASY!!! my go to every year... will continue to always use...
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Was Great Better this year than last year. Customer Service was fantastic. Especially Trinity.
Date published: 2023-02-28
Rated 5 out of 5 by from The Experts were really helpful I had a situation of a capital gain and it was not a home sale but a land and building, and they were so helpful in helping me figure out how to figure out that situation on my taxes.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is very easy to understand Very simple to follow instructions to file taxes for single individuals
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3301