TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easyyyy So easyyy If you need to extract any information or important paperwork from for example your bank or broker account all you need to do is LOG IN TO THAT ACCOUNT and boom its all there for you no need to input any numbers dates nada EASY EASY EASY
Date published: 2022-03-29
Rated 3 out of 5 by from A disappointment this year I have been using TurbTax for over 30 years and have been a big fan. This years handling of the K-3 issue was poor. TurboTax required you to fill in the info when it won't be available until 08/2022 and the Feds were not going to require it this year. I had to delete any reference to the K-3 to proceed. I also had issues with 199A income on a cople of my K-1 s where the program would not accept zero imcome I had to delete the category to be able to file.
Date published: 2022-03-29
Rated 5 out of 5 by from Love it Have used turbo tax for 6 years now and always seems to work easily.
Date published: 2022-03-29
Rated 3 out of 5 by from Disappointed with Turbo Tax The tax preparation is good. However, I was unable to e-file my return. I lost my husband in 2020, so I was unable to e-file last year, do to the Self-select PIN, that was entered by Turbo Tax, not matching IRS records. This year the same thing happened. I hope you are able to correct this before next year. I have used Turbo Tax for about 10 years and have never had a problem e-filing.
Date published: 2022-03-29
Rated 1 out of 5 by from New costs are extremely annoying & unfair Really finding these new hidden costs frustrating, I am a graduate student, having to spend an unexpected $100 on filing my taxes will affect my ability to buy groceries this month....not ideal
Date published: 2022-03-29
Rated 5 out of 5 by from Empowering Experiences with Turbo Tax I like filing my own taxes and Turbo Tax offers a great environment to empower learnings in tax filings and one's personal finances.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome! We have been using the program for years and years and I have complete trust in this program!
Date published: 2022-03-29
Rated 5 out of 5 by from Very easy, good deal! 9th year using Turbo Tax, no problems. Spoke with very helpful Turbo Tax representitive, very friendly and helpful!
Date published: 2022-03-29
Rated 4 out of 5 by from 2021 Turbo Tax very good except for COVID Tax Part 2021 Turbo Tax was excellent, as usual, except for two things: 1 instructions for treatment of COVID tax matters was confusing causing errors in my return 2. E Filing failed because of supposed issue with 2020 AGI amount. IRS record and my entry matched but caused a rejection of the e file. IRS says it is not on their end Turbo Tax is silent on the issue. Fixes recommended by Turbo Tax failed to resolve the issue
Date published: 2022-03-29
Rated 5 out of 5 by from US tax is a mess, we need TurboTax The US tax system is sadistic. Not that the taxes are high - that's arguable - but the whole thing is too complicated. I do my parents taxes abroad; it is a breeze. Granted that their tax situation is simpler, but it should not be the case that we have to have an expert helping me out. And yet, I do, so TurboTax fully satisfies my needs.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3298
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easyyyy So easyyy If you need to extract any information or important paperwork from for example your bank or broker account all you need to do is LOG IN TO THAT ACCOUNT and boom its all there for you no need to input any numbers dates nada EASY EASY EASY
Date published: 2022-03-29
Rated 3 out of 5 by from A disappointment this year I have been using TurbTax for over 30 years and have been a big fan. This years handling of the K-3 issue was poor. TurboTax required you to fill in the info when it won't be available until 08/2022 and the Feds were not going to require it this year. I had to delete any reference to the K-3 to proceed. I also had issues with 199A income on a cople of my K-1 s where the program would not accept zero imcome I had to delete the category to be able to file.
Date published: 2022-03-29
Rated 5 out of 5 by from Love it Have used turbo tax for 6 years now and always seems to work easily.
Date published: 2022-03-29
Rated 3 out of 5 by from Disappointed with Turbo Tax The tax preparation is good. However, I was unable to e-file my return. I lost my husband in 2020, so I was unable to e-file last year, do to the Self-select PIN, that was entered by Turbo Tax, not matching IRS records. This year the same thing happened. I hope you are able to correct this before next year. I have used Turbo Tax for about 10 years and have never had a problem e-filing.
Date published: 2022-03-29
Rated 1 out of 5 by from New costs are extremely annoying & unfair Really finding these new hidden costs frustrating, I am a graduate student, having to spend an unexpected $100 on filing my taxes will affect my ability to buy groceries this month....not ideal
Date published: 2022-03-29
Rated 5 out of 5 by from Empowering Experiences with Turbo Tax I like filing my own taxes and Turbo Tax offers a great environment to empower learnings in tax filings and one's personal finances.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome! We have been using the program for years and years and I have complete trust in this program!
Date published: 2022-03-29
Rated 5 out of 5 by from Very easy, good deal! 9th year using Turbo Tax, no problems. Spoke with very helpful Turbo Tax representitive, very friendly and helpful!
Date published: 2022-03-29
Rated 4 out of 5 by from 2021 Turbo Tax very good except for COVID Tax Part 2021 Turbo Tax was excellent, as usual, except for two things: 1 instructions for treatment of COVID tax matters was confusing causing errors in my return 2. E Filing failed because of supposed issue with 2020 AGI amount. IRS record and my entry matched but caused a rejection of the e file. IRS says it is not on their end Turbo Tax is silent on the issue. Fixes recommended by Turbo Tax failed to resolve the issue
Date published: 2022-03-29
Rated 5 out of 5 by from US tax is a mess, we need TurboTax The US tax system is sadistic. Not that the taxes are high - that's arguable - but the whole thing is too complicated. I do my parents taxes abroad; it is a breeze. Granted that their tax situation is simpler, but it should not be the case that we have to have an expert helping me out. And yet, I do, so TurboTax fully satisfies my needs.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3298