TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is amazingly complete, clumsy interface Relatively painless, single area most in need of improvement is navigation, ability to get anywhere in the return process to review just what you want
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax is Awesome! It is very convenient to use and has wonderful service
Date published: 2023-04-13
Rated 5 out of 5 by from Great Experience with Turbo Tax Super easy to use. I have questions two times and I had an agent contact me within five minutes both times. Of course I feel nervous that I should have had my tax preparer do it and I maybe could have saved more money but honestly, I am happy to be done and this was really simple. Thanks!
Date published: 2023-04-13
Rated 3 out of 5 by from TT is very expensive and kludge Too expensive, still too difficult to find thingss
Date published: 2023-04-13
Rated 4 out of 5 by from 2021 taxes good. did what i needed it to do. no other complaints
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is excellent and efficient TurboTax is smooth and pretty efficient overall, and is great for checking all details. My own preference would be to have more things consolidated onto fewer screens and less having to click 'next'. The product is also becoming a bit pricey and more users would be attracted by cutting costs ~25% or so, I'd think.
Date published: 2023-04-13
Rated 4 out of 5 by from Useful for big headache of chore It would be useful to have an early version that could estimate taxes throughout the year as you sell and buy stocks
Date published: 2023-04-13
Rated 4 out of 5 by from Fast and Detailed I like the UI of Turbo. They also seamlessly have our old information stored in an archive when needed.
Date published: 2023-04-13
Rated 4 out of 5 by from Rejected Well, thus far both Federal and State are getting rejected, despite following instruction, looking up info on previous return on IRS website and printed return. Just resent it, we'll see if it takes this time. This has not happened before. The program is less informative as it has been in the past. I was able to chat with someone who was extremely helpful, glad this feature is available to me. But even after TT reviewing the tax return and I myself double checking, the rejection of both fed and state is a bit disturbing.
Date published: 2023-04-13
Rated 4 out of 5 by from Getting expensive So I’m upset that it cost 40 extra dollars to have the upgrade fee taken out of my refund, and also that I had to pay so much for the upgrade fee.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3298
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is amazingly complete, clumsy interface Relatively painless, single area most in need of improvement is navigation, ability to get anywhere in the return process to review just what you want
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax is Awesome! It is very convenient to use and has wonderful service
Date published: 2023-04-13
Rated 5 out of 5 by from Great Experience with Turbo Tax Super easy to use. I have questions two times and I had an agent contact me within five minutes both times. Of course I feel nervous that I should have had my tax preparer do it and I maybe could have saved more money but honestly, I am happy to be done and this was really simple. Thanks!
Date published: 2023-04-13
Rated 3 out of 5 by from TT is very expensive and kludge Too expensive, still too difficult to find thingss
Date published: 2023-04-13
Rated 4 out of 5 by from 2021 taxes good. did what i needed it to do. no other complaints
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is excellent and efficient TurboTax is smooth and pretty efficient overall, and is great for checking all details. My own preference would be to have more things consolidated onto fewer screens and less having to click 'next'. The product is also becoming a bit pricey and more users would be attracted by cutting costs ~25% or so, I'd think.
Date published: 2023-04-13
Rated 4 out of 5 by from Useful for big headache of chore It would be useful to have an early version that could estimate taxes throughout the year as you sell and buy stocks
Date published: 2023-04-13
Rated 4 out of 5 by from Fast and Detailed I like the UI of Turbo. They also seamlessly have our old information stored in an archive when needed.
Date published: 2023-04-13
Rated 4 out of 5 by from Rejected Well, thus far both Federal and State are getting rejected, despite following instruction, looking up info on previous return on IRS website and printed return. Just resent it, we'll see if it takes this time. This has not happened before. The program is less informative as it has been in the past. I was able to chat with someone who was extremely helpful, glad this feature is available to me. But even after TT reviewing the tax return and I myself double checking, the rejection of both fed and state is a bit disturbing.
Date published: 2023-04-13
Rated 4 out of 5 by from Getting expensive So I’m upset that it cost 40 extra dollars to have the upgrade fee taken out of my refund, and also that I had to pay so much for the upgrade fee.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3298