TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from You made me buy a disk?! First, for a business level product you need to buy a disk to get the download product key - who still has a CD drive??? Then I couldn't import my business' info from Quickbooks Online, only Quickbooks desktop (5x the price and complexity), not even manually... I got my taxes done, but you could have made it easier and I'll be going to a tax preparer next year.
Date published: 2022-03-29
Rated 5 out of 5 by from long but I feel more confident having someone to guide you and answer questions is a great help
Date published: 2022-03-29
Rated 4 out of 5 by from Much easier this year The walk-through of the steps was easier to comprehend even though I had documents I've never had to file before.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbotax is awesome! My personal experience with Turbotax was quick, reliable and easy.
Date published: 2022-03-29
Rated 1 out of 5 by from I'd rather not pay so much I'm military and did not receive my discount for using this product. I also would love to not have to consistently have to upgrade every single year as well.
Date published: 2022-03-29
Rated 5 out of 5 by from Excellent! Michael was amazing! He walked me through the process step by step. I highly recommend Turbo Tax to anyone.
Date published: 2022-03-29
Rated 4 out of 5 by from Great It's was easy and smooth, turbo tax makes doing taxes easy and simple
Date published: 2022-03-29
Rated 3 out of 5 by from Turbotax electronic rejection process is poor I have been using turbotax for over 20 years and it has been great. The last two years my electronic filing has been rejected, The troubleshooting for rejected returns is poor, I was rejected for AGI from prior year not matching but I went to IRS and got my transcript and all matched. It is a pain to file by mail. I was charged $26 for electronic filing of state and had to file by mail since my federal was not accepted. All this occurred both this year and last. Trying to get a refund is almost impossible.
Date published: 2022-03-29
Rated 5 out of 5 by from awesome Great help with my taxes. It made them so easy to file.
Date published: 2022-03-29
Rated 4 out of 5 by from Better then a CPA Very easy and get maximum return compared to previous tax services
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3291
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from You made me buy a disk?! First, for a business level product you need to buy a disk to get the download product key - who still has a CD drive??? Then I couldn't import my business' info from Quickbooks Online, only Quickbooks desktop (5x the price and complexity), not even manually... I got my taxes done, but you could have made it easier and I'll be going to a tax preparer next year.
Date published: 2022-03-29
Rated 5 out of 5 by from long but I feel more confident having someone to guide you and answer questions is a great help
Date published: 2022-03-29
Rated 4 out of 5 by from Much easier this year The walk-through of the steps was easier to comprehend even though I had documents I've never had to file before.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbotax is awesome! My personal experience with Turbotax was quick, reliable and easy.
Date published: 2022-03-29
Rated 1 out of 5 by from I'd rather not pay so much I'm military and did not receive my discount for using this product. I also would love to not have to consistently have to upgrade every single year as well.
Date published: 2022-03-29
Rated 5 out of 5 by from Excellent! Michael was amazing! He walked me through the process step by step. I highly recommend Turbo Tax to anyone.
Date published: 2022-03-29
Rated 4 out of 5 by from Great It's was easy and smooth, turbo tax makes doing taxes easy and simple
Date published: 2022-03-29
Rated 3 out of 5 by from Turbotax electronic rejection process is poor I have been using turbotax for over 20 years and it has been great. The last two years my electronic filing has been rejected, The troubleshooting for rejected returns is poor, I was rejected for AGI from prior year not matching but I went to IRS and got my transcript and all matched. It is a pain to file by mail. I was charged $26 for electronic filing of state and had to file by mail since my federal was not accepted. All this occurred both this year and last. Trying to get a refund is almost impossible.
Date published: 2022-03-29
Rated 5 out of 5 by from awesome Great help with my taxes. It made them so easy to file.
Date published: 2022-03-29
Rated 4 out of 5 by from Better then a CPA Very easy and get maximum return compared to previous tax services
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3291