TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Great self-employment tax filing system Using turbo tax for self-employment was easier than I thought since this is the first year I am filing tax returns with self-employment income. I'm glad turbotax had this system because it is complicated to file self-employment taxes the first time.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Awesome TurboTax live expert was a good experience. Our expert answered every question and hit every area of concern and maximized our deductions in a way that worked for your situation.
Date published: 2022-03-27
Rated 1 out of 5 by from Turbo Tax stinks and makes errors Federal tax e-file was rejected. Says the AGI turbo tax computed last year doesn't match IRS records! Also, Turbotax did not allow a credit on Virginia Taxes for taxes paid to another state (never "asked the question" despite the fact that there were W-2s from multiple states entered. I had to go into "forms" view and create the proper virginia form myself. Turbotax almost cost me $1000 by making that error.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo tax Helpful. It makes filling tax less headache. Thank you.
Date published: 2022-03-27
Rated 1 out of 5 by from Good software but VERY high processing fee The process was straight forward but the last step (submitting data to State) would cost $25 plus an additional $60 if I chose the fee to come from my refund. This was high-cost and, due in-part to its sneaky-ness, an overall disappointment and negative customer experience for me.
Date published: 2022-03-27
Rated 4 out of 5 by from TURBO TAX: Good; Could be better For self-employed, the following could be better: medical insurance coverage, estimated taxes vs tax withholding, AMT, underpayment of tax (Form 2210) vs withholding + estimated tax payments
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo tax is easy! Love how I can be walked through my taxes and not have the feeling of losing myself or confused. The layout is simple easy and I love it
Date published: 2022-03-27
Rated 5 out of 5 by from easy to use easy to use, sometimes a little confusing responding to questions. Help is not always the best for State tax questions
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Experts Thank You! I have been a nerve reck... thanks to patience experts I made it through and feel confident to "mail" my tax filing.
Date published: 2022-03-27
Rated 5 out of 5 by from Great live support Eunice was amazing. Able to help so quickly! Thanks again.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3290
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great self-employment tax filing system Using turbo tax for self-employment was easier than I thought since this is the first year I am filing tax returns with self-employment income. I'm glad turbotax had this system because it is complicated to file self-employment taxes the first time.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Awesome TurboTax live expert was a good experience. Our expert answered every question and hit every area of concern and maximized our deductions in a way that worked for your situation.
Date published: 2022-03-27
Rated 1 out of 5 by from Turbo Tax stinks and makes errors Federal tax e-file was rejected. Says the AGI turbo tax computed last year doesn't match IRS records! Also, Turbotax did not allow a credit on Virginia Taxes for taxes paid to another state (never "asked the question" despite the fact that there were W-2s from multiple states entered. I had to go into "forms" view and create the proper virginia form myself. Turbotax almost cost me $1000 by making that error.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo tax Helpful. It makes filling tax less headache. Thank you.
Date published: 2022-03-27
Rated 1 out of 5 by from Good software but VERY high processing fee The process was straight forward but the last step (submitting data to State) would cost $25 plus an additional $60 if I chose the fee to come from my refund. This was high-cost and, due in-part to its sneaky-ness, an overall disappointment and negative customer experience for me.
Date published: 2022-03-27
Rated 4 out of 5 by from TURBO TAX: Good; Could be better For self-employed, the following could be better: medical insurance coverage, estimated taxes vs tax withholding, AMT, underpayment of tax (Form 2210) vs withholding + estimated tax payments
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo tax is easy! Love how I can be walked through my taxes and not have the feeling of losing myself or confused. The layout is simple easy and I love it
Date published: 2022-03-27
Rated 5 out of 5 by from easy to use easy to use, sometimes a little confusing responding to questions. Help is not always the best for State tax questions
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Experts Thank You! I have been a nerve reck... thanks to patience experts I made it through and feel confident to "mail" my tax filing.
Date published: 2022-03-27
Rated 5 out of 5 by from Great live support Eunice was amazing. Able to help so quickly! Thanks again.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3290