TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome experience My experience with TurboTax live was excellent. John from TurboTax live helped me answer all my questions and was very diligent in reviewing my tax return and ensuring that I did it right.
Date published: 2022-03-29
Rated 5 out of 5 by from ANSWERING QUESTIONS VERY EASY JESSICA VERY PATIENT WITH ME WITH SOLVING MY PROBLEM
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax did a great Job! My turbo tax expert was very nice and understanding. Would highly recommend.
Date published: 2022-03-29
Rated 5 out of 5 by from Awsome and easy Very easy fast and friendly service very prompt on the point and accurate
Date published: 2022-03-29
Rated 2 out of 5 by from needs help would like type too be larger and darker. would like to be able to pull up FORMS and get those forms displayed pick up the pace, kinda ssslllooowww
Date published: 2022-03-29
Rated 5 out of 5 by from Taxes made easier. I have used Turbo Tax for many years. The past two years I have used the self-employed version. It helps take a lot of the stress off of filing taxes with a small business.
Date published: 2022-03-29
Rated 4 out of 5 by from NOT GLITCH FREE Every year there seems to be a point where the software runs off into a ditch, necessitating backing up. Usually, after I rerun some of the steps it rights itself and gets the job done. This year it seemed to loose its mind. After I'd completed the federal taxes and had moved on to the state, I looked up and noticed that my federal tax owed had jumped from $1144 to almost $4,000. I retraced my steps and found nothing had changed, but the program had simply decided on a different number. This time, I ditched the return altogether and started over from scratch. It came up with the original number. I filed immediately, not daring to close the file and take a chance on its changing its mind again. BTW, I've been using TurboTax for decades. This seems to occur practically every year. I've become resigned to it.
Date published: 2022-03-29
Rated 4 out of 5 by from Need a way to alphabetize charities Every year I add or subtract charities form the list, but I have to scroll through all of them because Turbo hasn't figured a way to sort the entries. Boneheaded!
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax is Great I have used turbo tax for several years now and it is very easy to use. Step by step instructions
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to Use, Even Fun Sometimes This is excellent software for the do it yourself tax preparers like me. If you do get stuck, you can talk with an agent over the phone. 9th year using Turbo Tax and going strong!
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3288
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome experience My experience with TurboTax live was excellent. John from TurboTax live helped me answer all my questions and was very diligent in reviewing my tax return and ensuring that I did it right.
Date published: 2022-03-29
Rated 5 out of 5 by from ANSWERING QUESTIONS VERY EASY JESSICA VERY PATIENT WITH ME WITH SOLVING MY PROBLEM
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax did a great Job! My turbo tax expert was very nice and understanding. Would highly recommend.
Date published: 2022-03-29
Rated 5 out of 5 by from Awsome and easy Very easy fast and friendly service very prompt on the point and accurate
Date published: 2022-03-29
Rated 2 out of 5 by from needs help would like type too be larger and darker. would like to be able to pull up FORMS and get those forms displayed pick up the pace, kinda ssslllooowww
Date published: 2022-03-29
Rated 5 out of 5 by from Taxes made easier. I have used Turbo Tax for many years. The past two years I have used the self-employed version. It helps take a lot of the stress off of filing taxes with a small business.
Date published: 2022-03-29
Rated 4 out of 5 by from NOT GLITCH FREE Every year there seems to be a point where the software runs off into a ditch, necessitating backing up. Usually, after I rerun some of the steps it rights itself and gets the job done. This year it seemed to loose its mind. After I'd completed the federal taxes and had moved on to the state, I looked up and noticed that my federal tax owed had jumped from $1144 to almost $4,000. I retraced my steps and found nothing had changed, but the program had simply decided on a different number. This time, I ditched the return altogether and started over from scratch. It came up with the original number. I filed immediately, not daring to close the file and take a chance on its changing its mind again. BTW, I've been using TurboTax for decades. This seems to occur practically every year. I've become resigned to it.
Date published: 2022-03-29
Rated 4 out of 5 by from Need a way to alphabetize charities Every year I add or subtract charities form the list, but I have to scroll through all of them because Turbo hasn't figured a way to sort the entries. Boneheaded!
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax is Great I have used turbo tax for several years now and it is very easy to use. Step by step instructions
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to Use, Even Fun Sometimes This is excellent software for the do it yourself tax preparers like me. If you do get stuck, you can talk with an agent over the phone. 9th year using Turbo Tax and going strong!
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3288