TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
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Rated 5 out of 5 by
JimR47 from
Turbo Tax works great
It is a straightforward process. I have used for several years and like it
Date published: 2023-04-11
Rated 1 out of 5 by
Minnions from
Not happy with Turbo Tax This Year
Your experts cannot answer questions, why have them!
Date published: 2023-04-11
Rated 5 out of 5 by
OHGemma from
Easy to Use
Turbo Tax takes care of everything for you! Easy to use, fast and intuitive.
Date published: 2023-04-11
Rated 1 out of 5 by
aczara from
very difficult to use for small business owners
doubled my income w2 for state, very hard to use, confusing, do not recommend
Date published: 2023-04-11
Rated 3 out of 5 by
Farmer0709 from
Disappointed this year
I was greatly disappointed with TurboTax this year. I had a coupon code to save $20 on my taxes. There was no place to enter the code, so I ended up paying full price. What is the use of advertising a code if you can't use it? Also, in the help box it says you can get "free" state returns if you opt to mail them instead of email. This is wrong because I didn't get the option to mail my state until AFTER I had to pay $59 for the state return. I expect to have to pay for the service of your software, say about half price, but not to pay extra to email it if I choose not to. You need to change this to "State filing is not subject charge only if you use simple form. All other formats are subject to state filing charge." I ended up paying over $150 extra this year because I couldn't use a code and basically being forced to email my state return. Shame on you Turb Tax!
Date published: 2023-04-11
Rated 5 out of 5 by
Sonnyone from
Great Product
Filing was simple and informative and did not take a very long time.
Date published: 2023-04-11
Rated 5 out of 5 by
Monci29 from
Turbo Tax is make it easy to file.
Turbo Tax is like having your own adjuster sitting beside you.
Date published: 2023-04-11
Rated 5 out of 5 by
Langleys from
Love it!
Filing your taxes suck, but TurboTax made it suck a little bit less- and we got some money out of it, too!
Date published: 2023-04-11
Rated 2 out of 5 by
Omi31203 from
Tricky TurboTax
TurboTax portal is tricky trying to get you to automatically select the paid version instead of the free edition. If I wasn't used to TurboTax I would have accidentally selected the paid version. Seem that's exactly what TurboTax wants users to select.
Date published: 2023-04-11
Rated 5 out of 5 by
wooli from
Pretty good
Very good except for the pushing to upgrade. Will use again but please make the upgrade suggestions near the end only. Thanks.
All TurboTax® Offerings Reviews - Page 3284
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JimR47 from
Turbo Tax works great
It is a straightforward process. I have used for several years and like it
Date published: 2023-04-11
Rated 1 out of 5 by
Minnions from
Not happy with Turbo Tax This Year
Your experts cannot answer questions, why have them!
Date published: 2023-04-11
Rated 5 out of 5 by
OHGemma from
Easy to Use
Turbo Tax takes care of everything for you! Easy to use, fast and intuitive.
Date published: 2023-04-11
Rated 1 out of 5 by
aczara from
very difficult to use for small business owners
doubled my income w2 for state, very hard to use, confusing, do not recommend
Date published: 2023-04-11
Rated 3 out of 5 by
Farmer0709 from
Disappointed this year
I was greatly disappointed with TurboTax this year. I had a coupon code to save $20 on my taxes. There was no place to enter the code, so I ended up paying full price. What is the use of advertising a code if you can't use it? Also, in the help box it says you can get "free" state returns if you opt to mail them instead of email. This is wrong because I didn't get the option to mail my state until AFTER I had to pay $59 for the state return. I expect to have to pay for the service of your software, say about half price, but not to pay extra to email it if I choose not to. You need to change this to "State filing is not subject charge only if you use simple form. All other formats are subject to state filing charge." I ended up paying over $150 extra this year because I couldn't use a code and basically being forced to email my state return. Shame on you Turb Tax!
Date published: 2023-04-11
Rated 5 out of 5 by
Sonnyone from
Great Product
Filing was simple and informative and did not take a very long time.
Date published: 2023-04-11
Rated 5 out of 5 by
Monci29 from
Turbo Tax is make it easy to file.
Turbo Tax is like having your own adjuster sitting beside you.
Date published: 2023-04-11
Rated 5 out of 5 by
Langleys from
Love it!
Filing your taxes suck, but TurboTax made it suck a little bit less- and we got some money out of it, too!
Date published: 2023-04-11
Rated 2 out of 5 by
Omi31203 from
Tricky TurboTax
TurboTax portal is tricky trying to get you to automatically select the paid version instead of the free edition. If I wasn't used to TurboTax I would have accidentally selected the paid version. Seem that's exactly what TurboTax wants users to select.
Date published: 2023-04-11
Rated 5 out of 5 by
wooli from
Pretty good
Very good except for the pushing to upgrade. Will use again but please make the upgrade suggestions near the end only. Thanks.
All TurboTax® Offerings Reviews - Page 3284
Date published: 2023-04-11