TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Too many problems and bugs, no adequate support, Too many bugs, and fixes; latest werw done 2 days ago. However, the flow of processing is better than last year, but still problem with financial part, were to provide payment to file taxes, even when you do not change the system ask same info for federal and state, when it can be carried from federal to local state. Very hard to reset a password on intuit, no person on the other end, just AI which not everyone is savvy to follow. When I reached a person on the phone, the only thing they help, sending a link to other information, insteead of helping me step by step and solve the problem. I hate your support system, which is for young people savvy on computers., not for seniors. .
Date published: 2023-04-11
Rated 4 out of 5 by from Walks you through, step by step. Some things were confusing, but most explanations were helpful. Price is reasonable.
Date published: 2023-04-11
Rated 2 out of 5 by from Tbo tax ok if you have nothing out of ordinary I called for assistance. First person totally clueless, second one hang up on pick up. I muddled thru and hope that it is correct.
Date published: 2023-04-11
Rated 5 out of 5 by from TURBO TAX WORKS AND HAS WORKED FOR ME FOR YEARS I LIKE THE AUDIT CHECKS, AND EASE OF USE AND STRAIGHT FOWARD ENTRY
Date published: 2023-04-11
Rated 5 out of 5 by from Another good in home tax filing Virginia was a great live help with questions on our return!
Date published: 2023-04-11
Rated 5 out of 5 by from Its very easy to do your own taxes. I like being able to do my own taxes and I also do my daughters and my mothers. Each year it has updates to help you enter all the information.
Date published: 2023-04-11
Rated 4 out of 5 by from Awesome Cost a little, but was fast. I will use next year.
Date published: 2023-04-11
Rated 4 out of 5 by from Mostly great but had two time consuming issues: Both my wife and I have accounts at same financial institution. Would only let us download one. After filing for year, I received K-1. Took me 1/2 hour to figure out how to access it through amendment options. Very frustrating
Date published: 2023-04-11
Rated 5 out of 5 by from Easy and simple Easy to use and easy to find answers to questions you may have
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo is great Was fast great n easy great rates good with online help and I will submit and tell people to use TurboTax always
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3281
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too many problems and bugs, no adequate support, Too many bugs, and fixes; latest werw done 2 days ago. However, the flow of processing is better than last year, but still problem with financial part, were to provide payment to file taxes, even when you do not change the system ask same info for federal and state, when it can be carried from federal to local state. Very hard to reset a password on intuit, no person on the other end, just AI which not everyone is savvy to follow. When I reached a person on the phone, the only thing they help, sending a link to other information, insteead of helping me step by step and solve the problem. I hate your support system, which is for young people savvy on computers., not for seniors. .
Date published: 2023-04-11
Rated 4 out of 5 by from Walks you through, step by step. Some things were confusing, but most explanations were helpful. Price is reasonable.
Date published: 2023-04-11
Rated 2 out of 5 by from Tbo tax ok if you have nothing out of ordinary I called for assistance. First person totally clueless, second one hang up on pick up. I muddled thru and hope that it is correct.
Date published: 2023-04-11
Rated 5 out of 5 by from TURBO TAX WORKS AND HAS WORKED FOR ME FOR YEARS I LIKE THE AUDIT CHECKS, AND EASE OF USE AND STRAIGHT FOWARD ENTRY
Date published: 2023-04-11
Rated 5 out of 5 by from Another good in home tax filing Virginia was a great live help with questions on our return!
Date published: 2023-04-11
Rated 5 out of 5 by from Its very easy to do your own taxes. I like being able to do my own taxes and I also do my daughters and my mothers. Each year it has updates to help you enter all the information.
Date published: 2023-04-11
Rated 4 out of 5 by from Awesome Cost a little, but was fast. I will use next year.
Date published: 2023-04-11
Rated 4 out of 5 by from Mostly great but had two time consuming issues: Both my wife and I have accounts at same financial institution. Would only let us download one. After filing for year, I received K-1. Took me 1/2 hour to figure out how to access it through amendment options. Very frustrating
Date published: 2023-04-11
Rated 5 out of 5 by from Easy and simple Easy to use and easy to find answers to questions you may have
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo is great Was fast great n easy great rates good with online help and I will submit and tell people to use TurboTax always
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3281