TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from All for the customer service TurboTax has consistently provided excellent customer service each and every time we've reached out to them. Honestly probably some of the best customer service I've experience out of any company. I've filed using turbo tax for a number of years and intend to continue due to the ease of use (as easy as taxes can be) and their customer service. Thank you for your very friendly and knowledgeable CPAs who have been happy to assist.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax never disappoints! I'm going to be honest, doing taxes isn't my all time favorite thing to do but its important and necessary and part of being an adult! I've used both H&R Block and Turbo Tax services and both are very good and helpful but I may return to an in person tax assistant or an accountant in the future, depending on the circumstances in my future. I'm going to go back to school in the future and continue on with my schooling and education to finish my bachelor's of science degree in chemistry with a minor in computer science. I eventually want to get my PhD in chemistry or chemical engineering and teach and do research someday. So, my taxes might get pretty complicated in the future but only time will tell.
Date published: 2023-04-12
Rated 4 out of 5 by from each year it gets easier to use. It was OK as it always is, expect next year to be the same.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great It was so easy to use! Turbo tax has been a reliable source for us to complete our refund for the past 8 years.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awsome Great form and easy to understand, Helps you review.
Date published: 2023-04-12
Rated 4 out of 5 by from problems with state return would not generate billing for arizona state return so unable to print; very unsatisfactory
Date published: 2023-04-12
Rated 1 out of 5 by from Inconvenient I wouldn’t recommend using this website. it is inconvenient
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Great! I was able to see all my options and get my return completed within 1 hour.
Date published: 2023-04-12
Rated 5 out of 5 by from I Love Turbotax Turbotax has always been easy to use and helped me get my taxes done most efficiently. I have one minor beef. This year if you have to quit the program midway it is difficult to get back to your half finished document. Turbotax seems to default to starting fresh and asking you to buy the product even though you have signed in. I have repeatedly had to search around as to opening my earlier file. Overall: A superb product.
Date published: 2023-04-12
Rated 5 out of 5 by from Great way to do it yourself! TurboTax makes it easy for you to handle your taxes on your own. I've paid others to do my taxes, and honestly, its more of a hassle than doing your taxes on your own time.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3277
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from All for the customer service TurboTax has consistently provided excellent customer service each and every time we've reached out to them. Honestly probably some of the best customer service I've experience out of any company. I've filed using turbo tax for a number of years and intend to continue due to the ease of use (as easy as taxes can be) and their customer service. Thank you for your very friendly and knowledgeable CPAs who have been happy to assist.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax never disappoints! I'm going to be honest, doing taxes isn't my all time favorite thing to do but its important and necessary and part of being an adult! I've used both H&R Block and Turbo Tax services and both are very good and helpful but I may return to an in person tax assistant or an accountant in the future, depending on the circumstances in my future. I'm going to go back to school in the future and continue on with my schooling and education to finish my bachelor's of science degree in chemistry with a minor in computer science. I eventually want to get my PhD in chemistry or chemical engineering and teach and do research someday. So, my taxes might get pretty complicated in the future but only time will tell.
Date published: 2023-04-12
Rated 4 out of 5 by from each year it gets easier to use. It was OK as it always is, expect next year to be the same.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great It was so easy to use! Turbo tax has been a reliable source for us to complete our refund for the past 8 years.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awsome Great form and easy to understand, Helps you review.
Date published: 2023-04-12
Rated 4 out of 5 by from problems with state return would not generate billing for arizona state return so unable to print; very unsatisfactory
Date published: 2023-04-12
Rated 1 out of 5 by from Inconvenient I wouldn’t recommend using this website. it is inconvenient
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Great! I was able to see all my options and get my return completed within 1 hour.
Date published: 2023-04-12
Rated 5 out of 5 by from I Love Turbotax Turbotax has always been easy to use and helped me get my taxes done most efficiently. I have one minor beef. This year if you have to quit the program midway it is difficult to get back to your half finished document. Turbotax seems to default to starting fresh and asking you to buy the product even though you have signed in. I have repeatedly had to search around as to opening my earlier file. Overall: A superb product.
Date published: 2023-04-12
Rated 5 out of 5 by from Great way to do it yourself! TurboTax makes it easy for you to handle your taxes on your own. I've paid others to do my taxes, and honestly, its more of a hassle than doing your taxes on your own time.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3277