TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Good Tax software that makes filing pretty easy Did not have any issues. Did K-1 and all other issues
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax review Charles was my reviewer. He was kind and Professional and patience. I really needed patience today. He answered all of my questions.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Makes it Easy! I have been using Turbo for the past 4 yrs and it has been a tremendous help! I recommend it to any and everyone!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is easy and efficient! Turbo Tax takes you through every step. It gives you confidence that your taxes are done right!
Date published: 2023-04-12
Rated 2 out of 5 by from Frustrated With Rejected Returns Disappointed that Smart Check did not catch error resulting in rejected return.
Date published: 2023-04-12
Rated 5 out of 5 by from Highly reccommend TurboTax I recently used TurboTax to file my taxes and was thoroughly impressed with the ease and convenience of the service. The software was user-friendly and guided me through the entire process step-by-step, ensuring that I didn't miss any important details. What I appreciated most about TurboTax was the ability to import my W-2 and other tax documents directly into the system, which saved me a lot of time and hassle. The software also offers helpful tips and explanations along the way, making it easy to understand complex tax concepts. Overall, I had a great experience with TurboTax and would highly recommend it to anyone in need of tax preparation assistance. The software is affordable, reliable, and incredibly convenient. Thanks, TurboTax! I recently used TurboTax to file my taxes and was thoroughly impressed with the ease and convenience of the service. The software was user-friendly and guided me through the entire process step-by-step, ensuring that I didn't miss any important details. What I appreciated most about TurboTax was the ability to import my W-2 and other tax documents directly into the system, which saved me a lot of time and hassle. The software also offers helpful tips and explanations along the way, making it easy to understand complex tax concepts. Overall, I had a great experience with TurboTax and would highly recommend it to anyone in need of tax preparation assistance. The software is affordable, reliable, and incredibly convenient. Thanks, TurboTax!
Date published: 2023-04-12
Rated 1 out of 5 by from Very Buggy Software I have been using TurboTax for many years, at least 13. This years software was the worst I have seen. I cost me to redo my taxes at least 12 times. The beginning without paying software did not match the paid software in the K-1 form 1120S and form 1065. I would like to have understood this and I think I paid several times for the same software. The error messages or review comments were very buggy and would not allow direct correction access. The help area was completely and utterly a waste of time. No way to get to the correct information. There is apparently no direct document input on the actual forms, so could not correct that way. I am fairly sure that the income and tax calculations are incorrect. Wasted an hour or more trying to input a form 2439. Again the help area was completely worthless. Double clicking on a schedule for a V-code error did not work and entering the correct information about 9 times by deleting the form did not work either. I need to associate the income with a Schedule E or no schedule at all and failed in this area 11 times. On the 12th time I tried random data entry and happened on a solution. In this case the K-1 had both rental income and interest income. I have been a computer programmer for many years and was before retirement from the military a senior computer scientist. This software needs to be better tested for all of the errors. Perhaps next year will have better testing. I had to prepare my state return three times because the first two were not saved. I was impossible for many hours to realize that I had entered in K-1s in the free software and again in the paid software and this caused several hours of lost errors trying to locate the errors.
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax is more difficult than I thought. Required more forms tha I had to find. Too much time.
Date published: 2023-04-12
Rated 2 out of 5 by from Very difficult for international filing I am recently married to an australian and have immigrated. Filing internationally is very difficult and annoying. there are limited options and it is confusing.
Date published: 2023-04-12
Rated 5 out of 5 by from Great software Great software. Very direct, easy to follow, and quick to use.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3273
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Tax software that makes filing pretty easy Did not have any issues. Did K-1 and all other issues
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax review Charles was my reviewer. He was kind and Professional and patience. I really needed patience today. He answered all of my questions.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Makes it Easy! I have been using Turbo for the past 4 yrs and it has been a tremendous help! I recommend it to any and everyone!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is easy and efficient! Turbo Tax takes you through every step. It gives you confidence that your taxes are done right!
Date published: 2023-04-12
Rated 2 out of 5 by from Frustrated With Rejected Returns Disappointed that Smart Check did not catch error resulting in rejected return.
Date published: 2023-04-12
Rated 5 out of 5 by from Highly reccommend TurboTax I recently used TurboTax to file my taxes and was thoroughly impressed with the ease and convenience of the service. The software was user-friendly and guided me through the entire process step-by-step, ensuring that I didn't miss any important details. What I appreciated most about TurboTax was the ability to import my W-2 and other tax documents directly into the system, which saved me a lot of time and hassle. The software also offers helpful tips and explanations along the way, making it easy to understand complex tax concepts. Overall, I had a great experience with TurboTax and would highly recommend it to anyone in need of tax preparation assistance. The software is affordable, reliable, and incredibly convenient. Thanks, TurboTax! I recently used TurboTax to file my taxes and was thoroughly impressed with the ease and convenience of the service. The software was user-friendly and guided me through the entire process step-by-step, ensuring that I didn't miss any important details. What I appreciated most about TurboTax was the ability to import my W-2 and other tax documents directly into the system, which saved me a lot of time and hassle. The software also offers helpful tips and explanations along the way, making it easy to understand complex tax concepts. Overall, I had a great experience with TurboTax and would highly recommend it to anyone in need of tax preparation assistance. The software is affordable, reliable, and incredibly convenient. Thanks, TurboTax!
Date published: 2023-04-12
Rated 1 out of 5 by from Very Buggy Software I have been using TurboTax for many years, at least 13. This years software was the worst I have seen. I cost me to redo my taxes at least 12 times. The beginning without paying software did not match the paid software in the K-1 form 1120S and form 1065. I would like to have understood this and I think I paid several times for the same software. The error messages or review comments were very buggy and would not allow direct correction access. The help area was completely and utterly a waste of time. No way to get to the correct information. There is apparently no direct document input on the actual forms, so could not correct that way. I am fairly sure that the income and tax calculations are incorrect. Wasted an hour or more trying to input a form 2439. Again the help area was completely worthless. Double clicking on a schedule for a V-code error did not work and entering the correct information about 9 times by deleting the form did not work either. I need to associate the income with a Schedule E or no schedule at all and failed in this area 11 times. On the 12th time I tried random data entry and happened on a solution. In this case the K-1 had both rental income and interest income. I have been a computer programmer for many years and was before retirement from the military a senior computer scientist. This software needs to be better tested for all of the errors. Perhaps next year will have better testing. I had to prepare my state return three times because the first two were not saved. I was impossible for many hours to realize that I had entered in K-1s in the free software and again in the paid software and this caused several hours of lost errors trying to locate the errors.
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax is more difficult than I thought. Required more forms tha I had to find. Too much time.
Date published: 2023-04-12
Rated 2 out of 5 by from Very difficult for international filing I am recently married to an australian and have immigrated. Filing internationally is very difficult and annoying. there are limited options and it is confusing.
Date published: 2023-04-12
Rated 5 out of 5 by from Great software Great software. Very direct, easy to follow, and quick to use.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3273