TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from turbo tax app It was difficut to process payment for State e-file Could not log into account and was not successful getting password reset. Finally completed payment as a guest this year. Very disappointed with ease of completing process..
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax is awesome Easy to follow and use program. Lets you complete and file your taxes on your own with support if needed.
Date published: 2021-04-15
Rated 5 out of 5 by from Excellent Excellent. Patient Very satisfied. Will use again.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax continues to be a great resource. Used it for many, many years. Always a good tool to utilize. And it's fast. I trust it 100%.
Date published: 2021-04-15
Rated 5 out of 5 by from Nice It was fast, accurate, helpful, and enjoyable to use it.
Date published: 2021-04-15
Rated 5 out of 5 by from Improved every year I have used Turbo Tax for years now, and am always pleased to see the small improvements added each time I sit down to use it.
Date published: 2021-04-15
Rated 2 out of 5 by from cloud version not happy - stick to desktop Long time turbo tax user not very happy with cloud version.... Some trading application give away free stocks. It took me hours trying to fix what should have been no problem. Each click had a delay if you are used to navigating fast in Turbo tax you need the desktop version. I will be back with the installed version next year.....
Date published: 2021-04-15
Rated 5 out of 5 by from First time using turbo tax I am active duty military and they made this process was very helpful and user friendly/ Filing taxes is already stressful but I actually really enjoyed filling my taxes with you guys and the representatives were great on the phone. I felt comfortable and would file again through you guys.
Date published: 2021-04-15
Rated 4 out of 5 by from Great answers to questions this year! Great answers to questions this year! The explanations are great as well. The refund optimizing tools are awesome!
Date published: 2021-04-15
Rated 4 out of 5 by from Always used Taxact but switched to Turbo tax this Have always used Taxact and they say free filing but charge you for state right before you actually file. Turbo tax says free filing and it is actually free.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3267
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from turbo tax app It was difficut to process payment for State e-file Could not log into account and was not successful getting password reset. Finally completed payment as a guest this year. Very disappointed with ease of completing process..
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax is awesome Easy to follow and use program. Lets you complete and file your taxes on your own with support if needed.
Date published: 2021-04-15
Rated 5 out of 5 by from Excellent Excellent. Patient Very satisfied. Will use again.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax continues to be a great resource. Used it for many, many years. Always a good tool to utilize. And it's fast. I trust it 100%.
Date published: 2021-04-15
Rated 5 out of 5 by from Nice It was fast, accurate, helpful, and enjoyable to use it.
Date published: 2021-04-15
Rated 5 out of 5 by from Improved every year I have used Turbo Tax for years now, and am always pleased to see the small improvements added each time I sit down to use it.
Date published: 2021-04-15
Rated 2 out of 5 by from cloud version not happy - stick to desktop Long time turbo tax user not very happy with cloud version.... Some trading application give away free stocks. It took me hours trying to fix what should have been no problem. Each click had a delay if you are used to navigating fast in Turbo tax you need the desktop version. I will be back with the installed version next year.....
Date published: 2021-04-15
Rated 5 out of 5 by from First time using turbo tax I am active duty military and they made this process was very helpful and user friendly/ Filing taxes is already stressful but I actually really enjoyed filling my taxes with you guys and the representatives were great on the phone. I felt comfortable and would file again through you guys.
Date published: 2021-04-15
Rated 4 out of 5 by from Great answers to questions this year! Great answers to questions this year! The explanations are great as well. The refund optimizing tools are awesome!
Date published: 2021-04-15
Rated 4 out of 5 by from Always used Taxact but switched to Turbo tax this Have always used Taxact and they say free filing but charge you for state right before you actually file. Turbo tax says free filing and it is actually free.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3267