TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from turbo tax missed any easy mistake daughter's DOB year is 2002. I typed 2022. so she was 0 years old... TT reviewed it, i filed and it was rejected.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBO TAX makes filing taxes easy Have used Turbo Tax for more than eight (8) years and will continue to use this service in the future.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Easy to use and great that it does allow a simple return for free.
Date published: 2023-04-12
Rated 2 out of 5 by from disappointing I was surprised by your fee processing costs. Substantially more than previous years. I will need to shop around for next year. No where on packaging are new fees listed.
Date published: 2023-04-12
Rated 3 out of 5 by from Some sentences are hard to understand. We are glad we are done for another year we will return next year.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is an easy to follow program I have been using TurboTax for nearly 20 yrs. I'm a Puerto Rico resident and only get a little overwhelmed at the time of filling out the form 1116. You must leave blank the information on the state taxes withheld when inputting the W-2 data, otherwise it would duplicate the amount.
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome service, super quick The process was very easy ! Convenient. Just know if you choose to pay via your federal tax return for their services , it bumps you up to the premium
Date published: 2023-04-12
Rated 4 out of 5 by from 2022 Turbo Tax Turbo Tax is easy to use. The explanations and help are very thorough. Any questions I had were easy found and answered. I like the import option for the W-2 information and the demographic information from the previous year
Date published: 2023-04-12
Rated 4 out of 5 by from Moore Complicated Every Year Seems to thoroughly address all issues, but there querstionairre asks questions to which I don't know how to interpret, and the "help" function was not much help. Took 10-15 hours to complete, vice the 3 hrs and 50 minutes advertised. Seems to get harder every year.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Job Once again Turbo Tax made filing easy and quick! See you next year!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3267
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from turbo tax missed any easy mistake daughter's DOB year is 2002. I typed 2022. so she was 0 years old... TT reviewed it, i filed and it was rejected.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBO TAX makes filing taxes easy Have used Turbo Tax for more than eight (8) years and will continue to use this service in the future.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Easy to use and great that it does allow a simple return for free.
Date published: 2023-04-12
Rated 2 out of 5 by from disappointing I was surprised by your fee processing costs. Substantially more than previous years. I will need to shop around for next year. No where on packaging are new fees listed.
Date published: 2023-04-12
Rated 3 out of 5 by from Some sentences are hard to understand. We are glad we are done for another year we will return next year.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is an easy to follow program I have been using TurboTax for nearly 20 yrs. I'm a Puerto Rico resident and only get a little overwhelmed at the time of filling out the form 1116. You must leave blank the information on the state taxes withheld when inputting the W-2 data, otherwise it would duplicate the amount.
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome service, super quick The process was very easy ! Convenient. Just know if you choose to pay via your federal tax return for their services , it bumps you up to the premium
Date published: 2023-04-12
Rated 4 out of 5 by from 2022 Turbo Tax Turbo Tax is easy to use. The explanations and help are very thorough. Any questions I had were easy found and answered. I like the import option for the W-2 information and the demographic information from the previous year
Date published: 2023-04-12
Rated 4 out of 5 by from Moore Complicated Every Year Seems to thoroughly address all issues, but there querstionairre asks questions to which I don't know how to interpret, and the "help" function was not much help. Took 10-15 hours to complete, vice the 3 hrs and 50 minutes advertised. Seems to get harder every year.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Job Once again Turbo Tax made filing easy and quick! See you next year!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3267