TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome I needed to call for instruction on interpret phrases. Easy to use, be calm.
Date published: 2022-04-01
Rated 1 out of 5 by from for 2021 Returns, Turbo Tax Worked Poorly Turbo tax failed to import data from previous years- although I had used Turbo Tax for the past. On entry, Turbo Tax on some fields was in an infinite loop, so I had to close that function and re-enter. Turbo Tax continues to make it very difficult to review content before submitting. Turbo Tax continues to charge customers to electronically file state returns, even though our state encourages this and provides the service for free.This year deficiencies in Turbo tax required a lot of extra work and would have cost hundreds of dollars in extra penalties and taxes if I had not fixed errors from incorrect assumptions made by TurboTax.
Date published: 2022-04-01
Rated 5 out of 5 by from Quick Seamless Experience! This entire process was guided and broken down step by step, which enabled us to complete the filing quickly and seamlessly!
Date published: 2022-04-01
Rated 4 out of 5 by from CD Everything seemed much slower to get through this year. I've been using TurboTax for 6+ years. Having to download changes every time I signed in took forever.
Date published: 2022-04-01
Rated 5 out of 5 by from love it very easy to use great awesome will use turbo tax again next year
Date published: 2022-04-01
Rated 5 out of 5 by from I'll never go anywhere else again! Last year I used an outside company and I found that Turbo Tax is 100 times better and I will never again use anyone else to do my taxes! I'm very impressed with Turbo Tax and the tax expert that was assigned to me to do my taxes!
Date published: 2022-04-01
Rated 5 out of 5 by from Great It was a great experience an Nicole was great she did everything to help me with what I needed thank you I was recommended
Date published: 2022-04-01
Rated 4 out of 5 by from good tax program Turbo Tax has some very good upgraded features. Liked the question option the best.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax support helpful Tish in MST was extremely helpful sorting out my HSA questions. Maria was very helpful getting me in touch with a supervisor when I needed non-tax support. TurboTax live tax help called me within 15 minutes of asking for help. Early in the process when I was having trouble importing data (which had never happened before), Turbo Tax reached out to me. Everyone at Turbo Tax (including the tax consultants) was extremely courteous and went out of their way to be helpful.
Date published: 2022-04-01
Rated 4 out of 5 by from Good I've been using Turbo Tax for many years (since 2006) and it's a great tool for me to file my taxes these many years. Keep up the good work.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3259
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome I needed to call for instruction on interpret phrases. Easy to use, be calm.
Date published: 2022-04-01
Rated 1 out of 5 by from for 2021 Returns, Turbo Tax Worked Poorly Turbo tax failed to import data from previous years- although I had used Turbo Tax for the past. On entry, Turbo Tax on some fields was in an infinite loop, so I had to close that function and re-enter. Turbo Tax continues to make it very difficult to review content before submitting. Turbo Tax continues to charge customers to electronically file state returns, even though our state encourages this and provides the service for free.This year deficiencies in Turbo tax required a lot of extra work and would have cost hundreds of dollars in extra penalties and taxes if I had not fixed errors from incorrect assumptions made by TurboTax.
Date published: 2022-04-01
Rated 5 out of 5 by from Quick Seamless Experience! This entire process was guided and broken down step by step, which enabled us to complete the filing quickly and seamlessly!
Date published: 2022-04-01
Rated 4 out of 5 by from CD Everything seemed much slower to get through this year. I've been using TurboTax for 6+ years. Having to download changes every time I signed in took forever.
Date published: 2022-04-01
Rated 5 out of 5 by from love it very easy to use great awesome will use turbo tax again next year
Date published: 2022-04-01
Rated 5 out of 5 by from I'll never go anywhere else again! Last year I used an outside company and I found that Turbo Tax is 100 times better and I will never again use anyone else to do my taxes! I'm very impressed with Turbo Tax and the tax expert that was assigned to me to do my taxes!
Date published: 2022-04-01
Rated 5 out of 5 by from Great It was a great experience an Nicole was great she did everything to help me with what I needed thank you I was recommended
Date published: 2022-04-01
Rated 4 out of 5 by from good tax program Turbo Tax has some very good upgraded features. Liked the question option the best.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax support helpful Tish in MST was extremely helpful sorting out my HSA questions. Maria was very helpful getting me in touch with a supervisor when I needed non-tax support. TurboTax live tax help called me within 15 minutes of asking for help. Early in the process when I was having trouble importing data (which had never happened before), Turbo Tax reached out to me. Everyone at Turbo Tax (including the tax consultants) was extremely courteous and went out of their way to be helpful.
Date published: 2022-04-01
Rated 4 out of 5 by from Good I've been using Turbo Tax for many years (since 2006) and it's a great tool for me to file my taxes these many years. Keep up the good work.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3259