TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very happy with my 2020 taxt year experience I used the free service this year anbd am very happy with it. In prior years, I had prepurchased the app from Costco, only to find out I spent $60 (plus more expenses) to get the same results. Worst part was that there was no way to go back once I had already installed the software.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is fantastic! Love how it finds those deductions! Even the ones you really need!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Is Awesome Very user friendly. Takes the pain of filling your taxes. Highly Recommend
Date published: 2021-04-15
Rated 3 out of 5 by from Only trouble I had was at the beginning and end! First I couldn't get my Turbo Tax Premier to download. That took several calls to resolve. Everything went smoothly through the tax computation phase. When I tried to pay for my State Filling I couldn't get my payment to go through. I finally succeeded, not by using my Turbo Tax account but by signing in as a guest.
Date published: 2021-04-15
Rated 5 out of 5 by from Excellent Have been using it for years. Now used to it and filling out is easier.
Date published: 2021-04-15
Rated 5 out of 5 by from Simple and Great I love Turbo Tax. They ask simple questions that I can understand and I like doing my taxes myself.
Date published: 2021-04-15
Rated 5 out of 5 by from very easy turbo was very user friendly--i have used it for years
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax very helpful and fast i have used turbo tax for 3 years + never disappointed i get more of a refund than expected
Date published: 2021-04-15
Rated 5 out of 5 by from Great Stuff! Quick and painless process! Will continue to use Turbo Tax!
Date published: 2021-04-15
Rated 4 out of 5 by from Good but needs two tweaks Two feedbacks Tell people on the Unemployment Page that $10,200 is exempt. I saw the credit and had no idea what it was and spent an hour reviewing my documents and searching the internet. Tell people that if they elect to deduct the state fee from the refund that there is a $40 charge
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3258
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very happy with my 2020 taxt year experience I used the free service this year anbd am very happy with it. In prior years, I had prepurchased the app from Costco, only to find out I spent $60 (plus more expenses) to get the same results. Worst part was that there was no way to go back once I had already installed the software.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is fantastic! Love how it finds those deductions! Even the ones you really need!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Is Awesome Very user friendly. Takes the pain of filling your taxes. Highly Recommend
Date published: 2021-04-15
Rated 3 out of 5 by from Only trouble I had was at the beginning and end! First I couldn't get my Turbo Tax Premier to download. That took several calls to resolve. Everything went smoothly through the tax computation phase. When I tried to pay for my State Filling I couldn't get my payment to go through. I finally succeeded, not by using my Turbo Tax account but by signing in as a guest.
Date published: 2021-04-15
Rated 5 out of 5 by from Excellent Have been using it for years. Now used to it and filling out is easier.
Date published: 2021-04-15
Rated 5 out of 5 by from Simple and Great I love Turbo Tax. They ask simple questions that I can understand and I like doing my taxes myself.
Date published: 2021-04-15
Rated 5 out of 5 by from very easy turbo was very user friendly--i have used it for years
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax very helpful and fast i have used turbo tax for 3 years + never disappointed i get more of a refund than expected
Date published: 2021-04-15
Rated 5 out of 5 by from Great Stuff! Quick and painless process! Will continue to use Turbo Tax!
Date published: 2021-04-15
Rated 4 out of 5 by from Good but needs two tweaks Two feedbacks Tell people on the Unemployment Page that $10,200 is exempt. I saw the credit and had no idea what it was and spent an hour reviewing my documents and searching the internet. Tell people that if they elect to deduct the state fee from the refund that there is a $40 charge
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3258