TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from TurboTax makes filing each year so easy! I'll never not use TurboTax. They make each step of the process so simple, taking out all of the confusion/stress of filing. This year has been my most complicated to date (tax-wise) and the process was still so thorough - I feel confident in the final submission.
Date published: 2023-04-12
Rated 1 out of 5 by from Price Keeps Going Up The price for the service goes up every year. Not worth the time. I recommend you to find someone else to do your taxes for you. I will never be using this service again.
Date published: 2023-04-12
Rated 3 out of 5 by from CSRS Form 1099R Before President Reagan replaced CSRS with FERS, federal retired employees enjoyed the 3-Year Recovery Rule. The rule allowed the recovery of pre-taxed contributions deposited into the pension funds within three years following retirement. Obviously, the change was made to spread out the recovery period from three to what? 20 or 30 years? IRS now treats that tax return deduction under either Simplified Rule or General Method. Nowhere in Turbo guidelines does it make a distinction. I assume one would have been a greater benefit to me than the other for 2022. Why is there no calculation offered in Turbo Tax? I am disappointed. References to IRS publications waste my time.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax gets better and better I've used Turbo Tax for about 10 years now and it is getting better and better each year...I trust it and will continue to use it in the future.
Date published: 2023-04-12
Rated 2 out of 5 by from Always trying to upsell - cost is confusing Software is great in terms of walking through the completion of taxes. But, I am in a constant state of confusion about how much I am actually paying. I have always used the standard deduction and yet I ended up having to pay $178 for e-file services this year. I think I'd rather just use a local tax preparer and not have to deal with this self-filing for that kind of money. But by the time I invested all my time and energy into getting everything sorted out in TurboTax, I felt I was too exhausted with taxes in general to delete all my progress and move on this year (plus deadlines).
Date published: 2023-04-12
Rated 1 out of 5 by from TurboTax is expensive Too expensive to add in k1 form. I don't need additional benefits to file self employed income.
Date published: 2023-04-12
Rated 1 out of 5 by from Too expensive now $210 for basic state and federal?! Will not be returning next year
Date published: 2023-04-12
Rated 3 out of 5 by from More difficult than usual I have used Turbotax for many years. This time i had several problems. it was impossible to get to a live consultant. I had no success learning what O/P means though i was asked to respond to whether it was applicable. I could not determine how to apply my state refund to my estimated tax. I got stuck trying to sign in to INTUIT.
Date published: 2023-04-12
Rated 2 out of 5 by from Turbo tax A little disappointed that your prices are not EXTREMLY obvious. I see 59$ for tax refund and then all of the sudden you pay 118$. Just wondering why and for what? I am doing all the work. Frustrating and I had this complaint last year as well
Date published: 2023-04-12
Rated 5 out of 5 by from Nice Very well this was easy as sweet pie thanks for this.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes filing each year so easy! I'll never not use TurboTax. They make each step of the process so simple, taking out all of the confusion/stress of filing. This year has been my most complicated to date (tax-wise) and the process was still so thorough - I feel confident in the final submission.
Date published: 2023-04-12
Rated 1 out of 5 by from Price Keeps Going Up The price for the service goes up every year. Not worth the time. I recommend you to find someone else to do your taxes for you. I will never be using this service again.
Date published: 2023-04-12
Rated 3 out of 5 by from CSRS Form 1099R Before President Reagan replaced CSRS with FERS, federal retired employees enjoyed the 3-Year Recovery Rule. The rule allowed the recovery of pre-taxed contributions deposited into the pension funds within three years following retirement. Obviously, the change was made to spread out the recovery period from three to what? 20 or 30 years? IRS now treats that tax return deduction under either Simplified Rule or General Method. Nowhere in Turbo guidelines does it make a distinction. I assume one would have been a greater benefit to me than the other for 2022. Why is there no calculation offered in Turbo Tax? I am disappointed. References to IRS publications waste my time.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax gets better and better I've used Turbo Tax for about 10 years now and it is getting better and better each year...I trust it and will continue to use it in the future.
Date published: 2023-04-12
Rated 2 out of 5 by from Always trying to upsell - cost is confusing Software is great in terms of walking through the completion of taxes. But, I am in a constant state of confusion about how much I am actually paying. I have always used the standard deduction and yet I ended up having to pay $178 for e-file services this year. I think I'd rather just use a local tax preparer and not have to deal with this self-filing for that kind of money. But by the time I invested all my time and energy into getting everything sorted out in TurboTax, I felt I was too exhausted with taxes in general to delete all my progress and move on this year (plus deadlines).
Date published: 2023-04-12
Rated 1 out of 5 by from TurboTax is expensive Too expensive to add in k1 form. I don't need additional benefits to file self employed income.
Date published: 2023-04-12
Rated 1 out of 5 by from Too expensive now $210 for basic state and federal?! Will not be returning next year
Date published: 2023-04-12
Rated 3 out of 5 by from More difficult than usual I have used Turbotax for many years. This time i had several problems. it was impossible to get to a live consultant. I had no success learning what O/P means though i was asked to respond to whether it was applicable. I could not determine how to apply my state refund to my estimated tax. I got stuck trying to sign in to INTUIT.
Date published: 2023-04-12
Rated 2 out of 5 by from Turbo tax A little disappointed that your prices are not EXTREMLY obvious. I see 59$ for tax refund and then all of the sudden you pay 118$. Just wondering why and for what? I am doing all the work. Frustrating and I had this complaint last year as well
Date published: 2023-04-12
Rated 5 out of 5 by from Nice Very well this was easy as sweet pie thanks for this.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3257