TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
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Rated 5 out of 5 by
LittleSyd from
TurboTax makes filing each year so easy!
I'll never not use TurboTax. They make each step of the process so simple, taking out all of the confusion/stress of filing. This year has been my most complicated to date (tax-wise) and the process was still so thorough - I feel confident in the final submission.
Date published: 2023-04-12
Rated 1 out of 5 by
setf from
Price Keeps Going Up
The price for the service goes up every year. Not worth the time. I recommend you to find someone else to do your taxes for you. I will never be using this service again.
Date published: 2023-04-12
Rated 3 out of 5 by
Moonwatcher 2 from
CSRS Form 1099R
Before President Reagan replaced CSRS with FERS, federal retired employees enjoyed the 3-Year Recovery Rule. The rule allowed the recovery of pre-taxed contributions deposited into the pension funds within three years following retirement. Obviously, the change was made to spread out the recovery period from three to what? 20 or 30 years? IRS now treats that tax return deduction under either Simplified Rule or General Method. Nowhere in Turbo guidelines does it make a distinction. I assume one would have been a greater benefit to me than the other for 2022. Why is there no calculation offered in Turbo Tax? I am disappointed. References to IRS publications waste my time.
Date published: 2023-04-12
Rated 5 out of 5 by
Debby72 from
Turbo Tax gets better and better
I've used Turbo Tax for about 10 years now and it is getting better and better each year...I trust it and will continue to use it in the future.
Date published: 2023-04-12
Rated 2 out of 5 by
Notsharing from
Always trying to upsell - cost is confusing
Software is great in terms of walking through the completion of taxes. But, I am in a constant state of confusion about how much I am actually paying. I have always used the standard deduction and yet I ended up having to pay $178 for e-file services this year. I think I'd rather just use a local tax preparer and not have to deal with this self-filing for that kind of money. But by the time I invested all my time and energy into getting everything sorted out in TurboTax, I felt I was too exhausted with taxes in general to delete all my progress and move on this year (plus deadlines).
Date published: 2023-04-12
Rated 1 out of 5 by
Korra12 from
TurboTax is expensive
Too expensive to add in k1 form. I don't need additional benefits to file self employed income.
Date published: 2023-04-12
Rated 1 out of 5 by
JefffromNY from
Too expensive now
$210 for basic state and federal?! Will not be returning next year
Date published: 2023-04-12
Rated 3 out of 5 by
Real Dr Phil from
More difficult than usual
I have used Turbotax for many years. This time i had several problems. it was impossible to get to a live consultant. I had no success learning what O/P means though i was asked to respond to whether it was applicable. I could not determine how to apply my state refund to my estimated tax. I got stuck trying to sign in to INTUIT.
Date published: 2023-04-12
Rated 2 out of 5 by
nonicknameneeded123456788 from
Turbo tax
A little disappointed that your prices are not EXTREMLY obvious. I see 59$ for tax refund and then all of the sudden you pay 118$. Just wondering why and for what? I am doing all the work. Frustrating and I had this complaint last year as well
Date published: 2023-04-12
Rated 5 out of 5 by
Nadss from
Nice
Very well this was easy as sweet pie thanks for this.
All TurboTax® Offerings Reviews - Page 3257
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
LittleSyd from
TurboTax makes filing each year so easy!
I'll never not use TurboTax. They make each step of the process so simple, taking out all of the confusion/stress of filing. This year has been my most complicated to date (tax-wise) and the process was still so thorough - I feel confident in the final submission.
Date published: 2023-04-12
Rated 1 out of 5 by
setf from
Price Keeps Going Up
The price for the service goes up every year. Not worth the time. I recommend you to find someone else to do your taxes for you. I will never be using this service again.
Date published: 2023-04-12
Rated 3 out of 5 by
Moonwatcher 2 from
CSRS Form 1099R
Before President Reagan replaced CSRS with FERS, federal retired employees enjoyed the 3-Year Recovery Rule. The rule allowed the recovery of pre-taxed contributions deposited into the pension funds within three years following retirement. Obviously, the change was made to spread out the recovery period from three to what? 20 or 30 years? IRS now treats that tax return deduction under either Simplified Rule or General Method. Nowhere in Turbo guidelines does it make a distinction. I assume one would have been a greater benefit to me than the other for 2022. Why is there no calculation offered in Turbo Tax? I am disappointed. References to IRS publications waste my time.
Date published: 2023-04-12
Rated 5 out of 5 by
Debby72 from
Turbo Tax gets better and better
I've used Turbo Tax for about 10 years now and it is getting better and better each year...I trust it and will continue to use it in the future.
Date published: 2023-04-12
Rated 2 out of 5 by
Notsharing from
Always trying to upsell - cost is confusing
Software is great in terms of walking through the completion of taxes. But, I am in a constant state of confusion about how much I am actually paying. I have always used the standard deduction and yet I ended up having to pay $178 for e-file services this year. I think I'd rather just use a local tax preparer and not have to deal with this self-filing for that kind of money. But by the time I invested all my time and energy into getting everything sorted out in TurboTax, I felt I was too exhausted with taxes in general to delete all my progress and move on this year (plus deadlines).
Date published: 2023-04-12
Rated 1 out of 5 by
Korra12 from
TurboTax is expensive
Too expensive to add in k1 form. I don't need additional benefits to file self employed income.
Date published: 2023-04-12
Rated 1 out of 5 by
JefffromNY from
Too expensive now
$210 for basic state and federal?! Will not be returning next year
Date published: 2023-04-12
Rated 3 out of 5 by
Real Dr Phil from
More difficult than usual
I have used Turbotax for many years. This time i had several problems. it was impossible to get to a live consultant. I had no success learning what O/P means though i was asked to respond to whether it was applicable. I could not determine how to apply my state refund to my estimated tax. I got stuck trying to sign in to INTUIT.
Date published: 2023-04-12
Rated 2 out of 5 by
nonicknameneeded123456788 from
Turbo tax
A little disappointed that your prices are not EXTREMLY obvious. I see 59$ for tax refund and then all of the sudden you pay 118$. Just wondering why and for what? I am doing all the work. Frustrating and I had this complaint last year as well
Date published: 2023-04-12
Rated 5 out of 5 by
Nadss from
Nice
Very well this was easy as sweet pie thanks for this.
All TurboTax® Offerings Reviews - Page 3257
Date published: 2023-04-12