TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from The Best Tax (For Individuals) Software I have been using Turbo Tax Deluxe for many, many years and have found it to be exceptional. I never have had a problem with it. As for a couple of questions I did have, they were able to answer them immediately.
Date published: 2022-04-01
Rated 5 out of 5 by from Good program Good program to use for me. I have used it for years.
Date published: 2022-04-01
Rated 3 out of 5 by from Good, but Here is an example, but it could apply to several issues throughout my experience. When I went to file I received, "Your transmission didn't go through" Now here is my issue. Do I now pay only to find out that my electronic payment eventually did go through? That would double bill me. I was also upset that turbotax had actually already taken the money for filing out of my account, while I was still having issues with actually filing. Questions like this should not require an upgrade of $200. This is a product question, nit a tax question.
Date published: 2022-04-01
Rated 5 out of 5 by from Fast and easy This is a fast and easy to follow method of getting taxes filed.
Date published: 2022-04-01
Rated 5 out of 5 by from Does the job well As long as your return is not too complicated with special situations the integrated help and links to support is sufficient to figure out your taxes
Date published: 2022-04-01
Rated 5 out of 5 by from Great Product Easy to use. Good communication. Price is a bit steep for full service.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax works. Straight forward, make sure you gather your documents before you start.
Date published: 2022-04-01
Rated 4 out of 5 by from Turbotax is very good with some exceptions Having the ability to have a one stop shop as a repository for tax related documents and archiving / retrieval from previous years is excellent. My only reason for deducting a star is that the retrieval of tax documents from your financial institutions, brokers, etc. isn't seamless and I had to upload 90% of my documents from my computer. In addition TurboTax didn't recognize was document automatically and I had to enter if it was, for example, as a 1099-INT document.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax helps! Using TurboTax may seem a little repetitive at first, but in the end, you can be confident that all the bases are covered and that your taxes are done right. Plus, you don't have to hunt for the correct forms!
Date published: 2022-04-01
Rated 5 out of 5 by from Gregory was great! My tax accountant Gregory A. was super helpful and very persistent which helped speed up the whole process. I would recommend him / TurboTax to others.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The Best Tax (For Individuals) Software I have been using Turbo Tax Deluxe for many, many years and have found it to be exceptional. I never have had a problem with it. As for a couple of questions I did have, they were able to answer them immediately.
Date published: 2022-04-01
Rated 5 out of 5 by from Good program Good program to use for me. I have used it for years.
Date published: 2022-04-01
Rated 3 out of 5 by from Good, but Here is an example, but it could apply to several issues throughout my experience. When I went to file I received, "Your transmission didn't go through" Now here is my issue. Do I now pay only to find out that my electronic payment eventually did go through? That would double bill me. I was also upset that turbotax had actually already taken the money for filing out of my account, while I was still having issues with actually filing. Questions like this should not require an upgrade of $200. This is a product question, nit a tax question.
Date published: 2022-04-01
Rated 5 out of 5 by from Fast and easy This is a fast and easy to follow method of getting taxes filed.
Date published: 2022-04-01
Rated 5 out of 5 by from Does the job well As long as your return is not too complicated with special situations the integrated help and links to support is sufficient to figure out your taxes
Date published: 2022-04-01
Rated 5 out of 5 by from Great Product Easy to use. Good communication. Price is a bit steep for full service.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax works. Straight forward, make sure you gather your documents before you start.
Date published: 2022-04-01
Rated 4 out of 5 by from Turbotax is very good with some exceptions Having the ability to have a one stop shop as a repository for tax related documents and archiving / retrieval from previous years is excellent. My only reason for deducting a star is that the retrieval of tax documents from your financial institutions, brokers, etc. isn't seamless and I had to upload 90% of my documents from my computer. In addition TurboTax didn't recognize was document automatically and I had to enter if it was, for example, as a 1099-INT document.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax helps! Using TurboTax may seem a little repetitive at first, but in the end, you can be confident that all the bases are covered and that your taxes are done right. Plus, you don't have to hunt for the correct forms!
Date published: 2022-04-01
Rated 5 out of 5 by from Gregory was great! My tax accountant Gregory A. was super helpful and very persistent which helped speed up the whole process. I would recommend him / TurboTax to others.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3257