TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Simple and easy I was kind of scared to start doing my own taxes but turbotax made it simple and easy to do. I recommend this to everyone.
Date published: 2022-03-28
Rated 5 out of 5 by from VERY SADISFILED WAS DIFFICULT FOR ME AT FIRST HAD USE, HAD USED H&R BLOCK FOR SEVERAL YRS. NOW THAT I HAVE USE IT -I HAVE MUCH CONFIDENCE IN TURBOTAX. THANK YOU
Date published: 2022-03-28
Rated 2 out of 5 by from Turbotax is over priced I understand that not many people have the expertise to understand and properly file their taxes but to charge 400$ out of a 500 $ refund is laughable. I will be chalking this up to a 2022 loss, the taxes won this one. But from now on I will be utilizing my military resources. I was fine with the 200$ charge in prior years, but this was ridiculous. And to charge 54$ for a state that doesn't tax me is a funny bonus. Good day
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax is a great and really helpfull All the experts in Turbo tax are very kind and great. I love and recommend Turbotax
Date published: 2022-03-28
Rated 5 out of 5 by from Clear, easy and helped me find my deductions This is my third time using Turbotax - and it was the best experience yet. Maximized my deductions, and when I ran into trouble the help chat function got me where I need to go
Date published: 2022-03-28
Rated 5 out of 5 by from Such great service and expertise! I've used TurboTax for several years, and went full-service after starting my own business. The process couldn't be more easy and I feel very confident in the support and expertise I receive.
Date published: 2022-03-28
Rated 4 out of 5 by from Was easy to use Turbo Tax asked all the right questions to quickly and easily do our taxes.
Date published: 2022-03-28
Rated 5 out of 5 by from Good Easy to use and understand. Customer service is very good. Personnel knows what the tax codes mean and how to apply them.
Date published: 2022-03-28
Rated 4 out of 5 by from Easier than doing it by hand but still many flaws I've been using TurboTax for over a decade. It's easier than doing taxes by hand, but there are always a lot of UI issues that need ironing out. Additionally, with all the free alternatives available, sometimes buying TurboTax isn't the best alternative. I still enjoy the ease of use, though I wish the dev team would hire more UI/UX designers to smooth out the process and cover every little speed bump. I find myself going through the same pages over and over. This year, there was even a glitch that made entering numbers very difficult. And the number shown on screen was NOT the number shown in the form view. Had I not had the foresight to double check, I would be paying a whole lot more in taxes. This is unacceptable. I contacted TT support about this, but I'm unsure if they ever filed the issue since I found a way around it. I just expect more out of the software, and I wish it fully delivered. Overall, it's still good and I'll continue using TurboTax in the future.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax and George was awesome George was definitely worth the Premier service. I am really impressed.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3253
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and easy I was kind of scared to start doing my own taxes but turbotax made it simple and easy to do. I recommend this to everyone.
Date published: 2022-03-28
Rated 5 out of 5 by from VERY SADISFILED WAS DIFFICULT FOR ME AT FIRST HAD USE, HAD USED H&R BLOCK FOR SEVERAL YRS. NOW THAT I HAVE USE IT -I HAVE MUCH CONFIDENCE IN TURBOTAX. THANK YOU
Date published: 2022-03-28
Rated 2 out of 5 by from Turbotax is over priced I understand that not many people have the expertise to understand and properly file their taxes but to charge 400$ out of a 500 $ refund is laughable. I will be chalking this up to a 2022 loss, the taxes won this one. But from now on I will be utilizing my military resources. I was fine with the 200$ charge in prior years, but this was ridiculous. And to charge 54$ for a state that doesn't tax me is a funny bonus. Good day
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax is a great and really helpfull All the experts in Turbo tax are very kind and great. I love and recommend Turbotax
Date published: 2022-03-28
Rated 5 out of 5 by from Clear, easy and helped me find my deductions This is my third time using Turbotax - and it was the best experience yet. Maximized my deductions, and when I ran into trouble the help chat function got me where I need to go
Date published: 2022-03-28
Rated 5 out of 5 by from Such great service and expertise! I've used TurboTax for several years, and went full-service after starting my own business. The process couldn't be more easy and I feel very confident in the support and expertise I receive.
Date published: 2022-03-28
Rated 4 out of 5 by from Was easy to use Turbo Tax asked all the right questions to quickly and easily do our taxes.
Date published: 2022-03-28
Rated 5 out of 5 by from Good Easy to use and understand. Customer service is very good. Personnel knows what the tax codes mean and how to apply them.
Date published: 2022-03-28
Rated 4 out of 5 by from Easier than doing it by hand but still many flaws I've been using TurboTax for over a decade. It's easier than doing taxes by hand, but there are always a lot of UI issues that need ironing out. Additionally, with all the free alternatives available, sometimes buying TurboTax isn't the best alternative. I still enjoy the ease of use, though I wish the dev team would hire more UI/UX designers to smooth out the process and cover every little speed bump. I find myself going through the same pages over and over. This year, there was even a glitch that made entering numbers very difficult. And the number shown on screen was NOT the number shown in the form view. Had I not had the foresight to double check, I would be paying a whole lot more in taxes. This is unacceptable. I contacted TT support about this, but I'm unsure if they ever filed the issue since I found a way around it. I just expect more out of the software, and I wish it fully delivered. Overall, it's still good and I'll continue using TurboTax in the future.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax and George was awesome George was definitely worth the Premier service. I am really impressed.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3253