TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by
AndrewL805 from
Easy and so intuitive to use
TurboTax is truly one of the best platforms for filing your taxes. It saves your info from previous years to save you time and it looks for all deductions, state and federal, to save you money. What more could you ask for in a tax platform?
Date published: 2023-04-12
Rated 5 out of 5 by
Zack9739 from
Made things simple
Quick and easy. Made doing my taxes not stressful.
Date published: 2023-04-12
Rated 5 out of 5 by
CasKV from
Fast and Easy
Really intuitive and easy to click through but also easy to go back and verify information. Although there is a lot to look at and to click through, this is a breeze.
Date published: 2023-04-12
Rated 3 out of 5 by
clllm from
Usually love, disappointed this time
I have been using TurboTax since 2015 and this was the first year I started to have issues. I needed to see what my return would be for certain situations so it told me I needed to upgrade. Therefore, I upgraded. Then, when I needed to go back and not add business expense stuff, it would not let me go back to the free version. I could not for the life of me figure out how to clear out what I had put in in order to go back to the free version. I feel like I have been scammed this go around.
Date published: 2023-04-12
Rated 5 out of 5 by
Anna Kate from
Turbo Tax is great!
It was such an easy process that explained every step. I appreciated the information and examples.
Date published: 2023-04-12
Rated 5 out of 5 by
Art in boxes from
Very pleased
I find TurboTax a friendly way to file our return.
Date published: 2023-04-12
Rated 1 out of 5 by
Pissoffy from
You missed a spot!
IRS rejected my filing 2x because of missing 1095-A information. Each time trying to refile, TurboTax did not take me to the right place to amend my tax return.
Date published: 2023-04-12
Rated 5 out of 5 by
DixieLee55 from
Extremely easy to follow instructions.
I like the reviews after completing various forms, giving you the ability to make corrections if necessary.
Date published: 2023-04-12
Rated 5 out of 5 by
Bill the Elder from
Turbo Tax Provided Extra Help When Needed
A correction that was needed was difficult to understand, and my attempts to correct didn't work. Gabriela spent lots of time helping me with the correction. Many thanks!
Date published: 2023-04-12
Rated 4 out of 5 by
MP58 from
Overall good a few bumps
Overall good. Used turbo tax for years. The QR code option needs some work. The picture for W2 didn't enter income or federal taxes and they were visible in picture. Same thing with Mortgage Interest. Also software issue on W2 . We do not have local taxes. Boxes 19 and 20 are blank. I could not leave these blank it kept telling me it was an error. I had to enter 0 and my city name. That is a box that should be okay to leave blank. I should not have to guess how to this kind of issue. Very frustrating.
All TurboTax® Offerings Reviews - Page 3252
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
AndrewL805 from
Easy and so intuitive to use
TurboTax is truly one of the best platforms for filing your taxes. It saves your info from previous years to save you time and it looks for all deductions, state and federal, to save you money. What more could you ask for in a tax platform?
Date published: 2023-04-12
Rated 5 out of 5 by
Zack9739 from
Made things simple
Quick and easy. Made doing my taxes not stressful.
Date published: 2023-04-12
Rated 5 out of 5 by
CasKV from
Fast and Easy
Really intuitive and easy to click through but also easy to go back and verify information. Although there is a lot to look at and to click through, this is a breeze.
Date published: 2023-04-12
Rated 3 out of 5 by
clllm from
Usually love, disappointed this time
I have been using TurboTax since 2015 and this was the first year I started to have issues. I needed to see what my return would be for certain situations so it told me I needed to upgrade. Therefore, I upgraded. Then, when I needed to go back and not add business expense stuff, it would not let me go back to the free version. I could not for the life of me figure out how to clear out what I had put in in order to go back to the free version. I feel like I have been scammed this go around.
Date published: 2023-04-12
Rated 5 out of 5 by
Anna Kate from
Turbo Tax is great!
It was such an easy process that explained every step. I appreciated the information and examples.
Date published: 2023-04-12
Rated 5 out of 5 by
Art in boxes from
Very pleased
I find TurboTax a friendly way to file our return.
Date published: 2023-04-12
Rated 1 out of 5 by
Pissoffy from
You missed a spot!
IRS rejected my filing 2x because of missing 1095-A information. Each time trying to refile, TurboTax did not take me to the right place to amend my tax return.
Date published: 2023-04-12
Rated 5 out of 5 by
DixieLee55 from
Extremely easy to follow instructions.
I like the reviews after completing various forms, giving you the ability to make corrections if necessary.
Date published: 2023-04-12
Rated 5 out of 5 by
Bill the Elder from
Turbo Tax Provided Extra Help When Needed
A correction that was needed was difficult to understand, and my attempts to correct didn't work. Gabriela spent lots of time helping me with the correction. Many thanks!
Date published: 2023-04-12
Rated 4 out of 5 by
MP58 from
Overall good a few bumps
Overall good. Used turbo tax for years. The QR code option needs some work. The picture for W2 didn't enter income or federal taxes and they were visible in picture. Same thing with Mortgage Interest. Also software issue on W2 . We do not have local taxes. Boxes 19 and 20 are blank. I could not leave these blank it kept telling me it was an error. I had to enter 0 and my city name. That is a box that should be okay to leave blank. I should not have to guess how to this kind of issue. Very frustrating.
All TurboTax® Offerings Reviews - Page 3252
Date published: 2023-04-12