TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Lacked ability to add supplemental information The first store copy had a defective disk which meant we had to return and get a new copy. The ability to add supplemental info to some fields caused me to resort to spread sheet to total information. The sale of business property did not allow an override capability on loss of capital on sale and it deleted. Had to go on line for help. The K1 field for K3 to follow does not allow for June releases or override so on recommendation of online help I didn't check. This may cause me to refile when the K3 s are issued.
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and Easy Fast, straight to the point and easy to use, love it!
Date published: 2023-04-12
Rated 5 out of 5 by from Always quick and easy Never an issue filing w/turbo tax. Filing is quick and easy
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is so easy Great! I filed so quickly. I just like to get in and out and turbo tax is very fast. filed on half an hour
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax is the best system for creating and Taxes Turbo Tax only took 12 hours to complete and everything I needed was in my package.
Date published: 2023-04-12
Rated 3 out of 5 by from What Happened to One Free Stae E-File? Filing taxes is not my favorite thing. Turbotax makes it more simple. I thought one free State E-File was included with the purchase of the Deluxe version. Am I missing something? I didn't expect to have to pay for it. That should be made clear when you check the box to e-file your state return. That cost you some of my goodwill.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBO TAX IS FANTASTIC This was a great experience, and I will recommend turbo tax to friends and relatives.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is better than any tax preparer. Turbo Tax covers everything about tax filing and teaches you what to prepare for the next year keeping you mistake free.
Date published: 2023-04-12
Rated 2 out of 5 by from TurboTax is very helpful, but far too expensive. This service (always "free" with a wink and a giggle) has gone up every single year. I could not even look at options below $119, when someone in my own family used TT for around $60. It's pretty gross, but they know they can trap their loyal customers desperate to get taxes done and keep going up on the price bit by bit. It truly is easy; outside of the fee, it's honestly the best tax prep situation I can imagine while still having to handle taxes yourself. About 40% of what I paid would be right on the money.
Date published: 2023-04-12
Rated 2 out of 5 by from Confusing premium membership My membership was forced into a premium membership after I uploaded my past 1040 documents into the site. I never got a message saying that was going to happen by uploading past returns. An it is the hardest thing to get customer service to call you back. My return is very simple and was supposed to be free. Instead I ended up having to pay for a premium service.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3250
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Lacked ability to add supplemental information The first store copy had a defective disk which meant we had to return and get a new copy. The ability to add supplemental info to some fields caused me to resort to spread sheet to total information. The sale of business property did not allow an override capability on loss of capital on sale and it deleted. Had to go on line for help. The K1 field for K3 to follow does not allow for June releases or override so on recommendation of online help I didn't check. This may cause me to refile when the K3 s are issued.
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and Easy Fast, straight to the point and easy to use, love it!
Date published: 2023-04-12
Rated 5 out of 5 by from Always quick and easy Never an issue filing w/turbo tax. Filing is quick and easy
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is so easy Great! I filed so quickly. I just like to get in and out and turbo tax is very fast. filed on half an hour
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax is the best system for creating and Taxes Turbo Tax only took 12 hours to complete and everything I needed was in my package.
Date published: 2023-04-12
Rated 3 out of 5 by from What Happened to One Free Stae E-File? Filing taxes is not my favorite thing. Turbotax makes it more simple. I thought one free State E-File was included with the purchase of the Deluxe version. Am I missing something? I didn't expect to have to pay for it. That should be made clear when you check the box to e-file your state return. That cost you some of my goodwill.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBO TAX IS FANTASTIC This was a great experience, and I will recommend turbo tax to friends and relatives.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is better than any tax preparer. Turbo Tax covers everything about tax filing and teaches you what to prepare for the next year keeping you mistake free.
Date published: 2023-04-12
Rated 2 out of 5 by from TurboTax is very helpful, but far too expensive. This service (always "free" with a wink and a giggle) has gone up every single year. I could not even look at options below $119, when someone in my own family used TT for around $60. It's pretty gross, but they know they can trap their loyal customers desperate to get taxes done and keep going up on the price bit by bit. It truly is easy; outside of the fee, it's honestly the best tax prep situation I can imagine while still having to handle taxes yourself. About 40% of what I paid would be right on the money.
Date published: 2023-04-12
Rated 2 out of 5 by from Confusing premium membership My membership was forced into a premium membership after I uploaded my past 1040 documents into the site. I never got a message saying that was going to happen by uploading past returns. An it is the hardest thing to get customer service to call you back. My return is very simple and was supposed to be free. Instead I ended up having to pay for a premium service.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3250