TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281582 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to Complete Felt I should not have been charged $50 for Florida since there is no income tax in the State. When I clicked on the site I thought it would show that.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is awesome Got the assistance i needed. I use their services every year, and have never been disappointed.
Date published: 2021-04-15
Rated 5 out of 5 by from Another successful filing! I have been filing using Turbo Tax for the past 3 years! When I have had issues the experts from Turbo Tax have been excellent! Prompt return for any issues that have come up and always suggestions to better improve my process!
Date published: 2021-04-15
Rated 5 out of 5 by from good and easy Very easy and helpful to understand and complete on my own.
Date published: 2021-04-15
Rated 5 out of 5 by from Approve This was my first time filing, and it was such an easy process.
Date published: 2021-04-15
Rated 5 out of 5 by from Been using Turbo Tax for over 30 years Love it! Always recommending to friends and family
Date published: 2021-04-15
Rated 5 out of 5 by from Easy and quick. Awesome service for simple taxes that can be done in a few hours.
Date published: 2021-04-15
Rated 5 out of 5 by from super awesome really fast. I had an hour and 20 minutes between classes. I had my W2 so I sat down and had it done in about an hour. Had another 20 minutes to get to class
Date published: 2021-04-15
Rated 5 out of 5 by from Excellent Tool for filing taxes The "walk through" menus and access to a live person is a great benefit for filing taxes.
Date published: 2021-04-15
Rated 2 out of 5 by from Slow connection to the Intuit Store Once I got the software up and running all was fine until I tried to e-file. Anytime it has to connect to the store, like to when paying the e-file fee, I had to go into my task manager and end as many tasks as possible. It took me at least 20 minutes to get through all the stages to make a simple payment. I hope this is fixed by next year because if it isn't, I will stop using this product.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3247
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Complete Felt I should not have been charged $50 for Florida since there is no income tax in the State. When I clicked on the site I thought it would show that.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is awesome Got the assistance i needed. I use their services every year, and have never been disappointed.
Date published: 2021-04-15
Rated 5 out of 5 by from Another successful filing! I have been filing using Turbo Tax for the past 3 years! When I have had issues the experts from Turbo Tax have been excellent! Prompt return for any issues that have come up and always suggestions to better improve my process!
Date published: 2021-04-15
Rated 5 out of 5 by from good and easy Very easy and helpful to understand and complete on my own.
Date published: 2021-04-15
Rated 5 out of 5 by from Approve This was my first time filing, and it was such an easy process.
Date published: 2021-04-15
Rated 5 out of 5 by from Been using Turbo Tax for over 30 years Love it! Always recommending to friends and family
Date published: 2021-04-15
Rated 5 out of 5 by from Easy and quick. Awesome service for simple taxes that can be done in a few hours.
Date published: 2021-04-15
Rated 5 out of 5 by from super awesome really fast. I had an hour and 20 minutes between classes. I had my W2 so I sat down and had it done in about an hour. Had another 20 minutes to get to class
Date published: 2021-04-15
Rated 5 out of 5 by from Excellent Tool for filing taxes The "walk through" menus and access to a live person is a great benefit for filing taxes.
Date published: 2021-04-15
Rated 2 out of 5 by from Slow connection to the Intuit Store Once I got the software up and running all was fine until I tried to e-file. Anytime it has to connect to the store, like to when paying the e-file fee, I had to go into my task manager and end as many tasks as possible. It took me at least 20 minutes to get through all the stages to make a simple payment. I hope this is fixed by next year because if it isn't, I will stop using this product.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3247