TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax live full service is amazing! I got most of the way through doing my taxes but I was unsure on a couple things. I finally got an expert and sent them all my info. What an incredible relief. It's well worth the charge and I will absolutely use this service again
Date published: 2021-04-15
Rated 5 out of 5 by from Awesome Service Andrea & Jim were wonderful to work with very patient and informative. If I could give them a 20 I would they were great!
Date published: 2021-04-15
Rated 3 out of 5 by from Technical glitches & useless help section Several times (especially when pulling up a form) the program would not respond and I'd have to close out and come back in. Also, it took me forever to find a worksheet explaining how TurboTax calculated the tax due amount. Finally found it on Qualified Dividends and Capital Gains Worksheet. Help section was no use. Whatever I searched did not help.
Date published: 2021-04-15
Rated 2 out of 5 by from Cant figure out the pricing It works but I'm not really sure what half of the things were and so many changes made it difficult to complete my taxes. Also, I couldn't figure out the price until it was too late to finish. I've used turbo tax for years and this one will be my last.
Date published: 2021-04-15
Rated 5 out of 5 by from Great Turbo Tax walked me thru everything to make it easy to file ,y taxes
Date published: 2021-04-15
Rated 5 out of 5 by from Easy Pretty easy to use. I had no problems. I'm not that bright anyway. Sorry, got to go, there's a squirrel outside
Date published: 2021-04-15
Rated 4 out of 5 by from More confusing as years go by: Energy Credit is confusing : It doesnt list a normal complete replacement of the HVAC system -
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is awesome!!! It's simple to use and at the comfort of my own home. I recommend this HIGHLY to those who don't want to pay another person to do it for you.
Date published: 2021-04-15
Rated 5 out of 5 by from Always love TurboTax I've used TurboTax ever since I first started filing my taxes. They always get me the best return and it is such a quick and simple process. I recommend to everyone.
Date published: 2021-04-15
Rated 5 out of 5 by from EASY TAXES TURBO TAX MADE IT EASY FOR ME. THANK YOU! I'M RETIRED AND DONT LIKE SPENDING TOO MUCH TIME DOING TAXES.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3243
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax live full service is amazing! I got most of the way through doing my taxes but I was unsure on a couple things. I finally got an expert and sent them all my info. What an incredible relief. It's well worth the charge and I will absolutely use this service again
Date published: 2021-04-15
Rated 5 out of 5 by from Awesome Service Andrea & Jim were wonderful to work with very patient and informative. If I could give them a 20 I would they were great!
Date published: 2021-04-15
Rated 3 out of 5 by from Technical glitches & useless help section Several times (especially when pulling up a form) the program would not respond and I'd have to close out and come back in. Also, it took me forever to find a worksheet explaining how TurboTax calculated the tax due amount. Finally found it on Qualified Dividends and Capital Gains Worksheet. Help section was no use. Whatever I searched did not help.
Date published: 2021-04-15
Rated 2 out of 5 by from Cant figure out the pricing It works but I'm not really sure what half of the things were and so many changes made it difficult to complete my taxes. Also, I couldn't figure out the price until it was too late to finish. I've used turbo tax for years and this one will be my last.
Date published: 2021-04-15
Rated 5 out of 5 by from Great Turbo Tax walked me thru everything to make it easy to file ,y taxes
Date published: 2021-04-15
Rated 5 out of 5 by from Easy Pretty easy to use. I had no problems. I'm not that bright anyway. Sorry, got to go, there's a squirrel outside
Date published: 2021-04-15
Rated 4 out of 5 by from More confusing as years go by: Energy Credit is confusing : It doesnt list a normal complete replacement of the HVAC system -
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is awesome!!! It's simple to use and at the comfort of my own home. I recommend this HIGHLY to those who don't want to pay another person to do it for you.
Date published: 2021-04-15
Rated 5 out of 5 by from Always love TurboTax I've used TurboTax ever since I first started filing my taxes. They always get me the best return and it is such a quick and simple process. I recommend to everyone.
Date published: 2021-04-15
Rated 5 out of 5 by from EASY TAXES TURBO TAX MADE IT EASY FOR ME. THANK YOU! I'M RETIRED AND DONT LIKE SPENDING TOO MUCH TIME DOING TAXES.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3243