TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Experienced and knowledgeable Our tax expert had over 20 years experience. He communicated well in terms I could understand. He was very quick in getting our taxes done. Even though I was not very well prepared he was patient and got the job done.
Date published: 2022-04-23
Rated 5 out of 5 by from EASY AND FAST LOVE THIS SOFTWARE; MAKES EVERYTHING SIMPLE AND EASY TO USE.
Date published: 2022-04-23
Rated 2 out of 5 by from Not happy with Turbo Tax Once again Turbo Tax not lived up to their hype. They tried to make me pay taxes on a Ohio Tax return.. I have been told time and time again by Ohio that I will not pay any taxes because I live in a reciprocity state. But Turbo Tax don't file Nonresident correctly and when I tried to corrected it. It wouldn't let me.
Date published: 2022-04-23
Rated 5 out of 5 by from user friendly and professionals ready to assist I've used TurboTax for years and I love it. User friendly and paying for live help is very much worth it if you are self-employed or have complicated income. I am a sole proprietor, but I also had taxable W2 income in 3 different states. TurboTax professionals were able to assist me with any hiccups I had.
Date published: 2022-04-23
Rated 5 out of 5 by from A as in Apple Valerie was so attentive and helpful in getting me a refund. At first I thought I owed but it turns out I'm getting a hefty refund. Thank you!
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo Tax Super Turbo tax was so easy step by step and I would tell everyone that they should do it this way.
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo Tax Made Things Easy! I had Lila as an expert this year! She was professional and friendly throughout this whole time! She was pleasant to talk to and a pleasure to work with! My returns were a little more complicated this year and they were no problem for Lila! Thank you Lila for all you do! You were a great help!
Date published: 2022-04-23
Rated 4 out of 5 by from good service Second time seems to be the charm. they dumped my return two days after completed for no reason causing me to have to file extention and wait until after the 18th to start over.
Date published: 2022-04-23
Rated 5 out of 5 by from Happy consumer It was easy to use and fast! I haven't filed in several years and Turbo Tax made it simple.
Date published: 2022-04-23
Rated 4 out of 5 by from Great Product Did a great job for me. Only issue was self employment fee was high from Turbo Tax
Date published: 2022-04-23
All TurboTax® Offerings Reviews - Page 325
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Experienced and knowledgeable Our tax expert had over 20 years experience. He communicated well in terms I could understand. He was very quick in getting our taxes done. Even though I was not very well prepared he was patient and got the job done.
Date published: 2022-04-23
Rated 5 out of 5 by from EASY AND FAST LOVE THIS SOFTWARE; MAKES EVERYTHING SIMPLE AND EASY TO USE.
Date published: 2022-04-23
Rated 2 out of 5 by from Not happy with Turbo Tax Once again Turbo Tax not lived up to their hype. They tried to make me pay taxes on a Ohio Tax return.. I have been told time and time again by Ohio that I will not pay any taxes because I live in a reciprocity state. But Turbo Tax don't file Nonresident correctly and when I tried to corrected it. It wouldn't let me.
Date published: 2022-04-23
Rated 5 out of 5 by from user friendly and professionals ready to assist I've used TurboTax for years and I love it. User friendly and paying for live help is very much worth it if you are self-employed or have complicated income. I am a sole proprietor, but I also had taxable W2 income in 3 different states. TurboTax professionals were able to assist me with any hiccups I had.
Date published: 2022-04-23
Rated 5 out of 5 by from A as in Apple Valerie was so attentive and helpful in getting me a refund. At first I thought I owed but it turns out I'm getting a hefty refund. Thank you!
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo Tax Super Turbo tax was so easy step by step and I would tell everyone that they should do it this way.
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo Tax Made Things Easy! I had Lila as an expert this year! She was professional and friendly throughout this whole time! She was pleasant to talk to and a pleasure to work with! My returns were a little more complicated this year and they were no problem for Lila! Thank you Lila for all you do! You were a great help!
Date published: 2022-04-23
Rated 4 out of 5 by from good service Second time seems to be the charm. they dumped my return two days after completed for no reason causing me to have to file extention and wait until after the 18th to start over.
Date published: 2022-04-23
Rated 5 out of 5 by from Happy consumer It was easy to use and fast! I haven't filed in several years and Turbo Tax made it simple.
Date published: 2022-04-23
Rated 4 out of 5 by from Great Product Did a great job for me. Only issue was self employment fee was high from Turbo Tax
Date published: 2022-04-23
All TurboTax® Offerings Reviews - Page 325