TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by
Stork in WI from
So easy to use from year to year
Only odd thing this year was that it told me my employer may have withheld to much in SS taxes this year and I may want to ask for a refund. Since we have 2 incomes on my return, the software didn't tell me which one was the culprit, or how much may have been excessively withheld, so that was a little troubling. I checked the percentages and it was miniscule so I decided to ignore it.
Date published: 2023-03-19
Rated 5 out of 5 by
Tayman89 from
Great simple tool. Educational and functional!!
Great experience every year. Intuit made it simple and easy for this tedious process to be simplified and accurate which is key! Will be using for a long time!
Date published: 2023-03-19
Rated 1 out of 5 by
Sav20 from
Not Super Impressed
The functionality of information being automatically pulled from my tax forms is nice, but $119 PLUS a $39 processing fee is kind of ridiculous for the bare minimum. I would consider paying that if I was getting a 1x1 walkthrough from a tax professional but not for me to do most of the work and still have to pay that. I will probably be using a different service next year as I feel that TurboTax has jacked up their pricing and its not the best use of my time or money.
Date published: 2023-03-19
Rated 5 out of 5 by
hoosier hillbilly from
it was good
it was good. This is a waste of my time! i said it was good. i dont know now with this bs.
Date published: 2023-03-19
Rated 5 out of 5 by
JanMan247 from
Easy to Use
Very easy to use...ask all the right questions. Try it, you'll like it.
Date published: 2023-03-19
Rated 5 out of 5 by
Achint from
Awesome!
Awesome! So easy. Really loved the Turbo tax flow.
Date published: 2023-03-19
Rated 1 out of 5 by
bdon19 from
Make this free or I will use a free software
Yes, the process is easy. But, others have figured out how to make it just as easy without gouging people for every little bit and trying to add on useless things we don't need. I will be moving to a free software next year unless this becomes free.
Date published: 2023-03-19
Rated 1 out of 5 by
AnnoyedwithTurboTaxinCO from
Gotten much worse
Not at all user friendly - getting worse each year. Also - how many times do I need to tell you that I don't want the upgrade? I must have clicked No on that option at least 15 times. Logged us out several times on its own.
Date published: 2023-03-19
Rated 2 out of 5 by
THarmon2 from
Turbo Tax Premium Costs Too Much For What You Get
I sold some stock last year (Less than $1,000, and at a loss). Because of this, my filing went from being free to costing me well over over $100. This is because Turbo Tax charges money for the extra form that has to be filed. They call it "Turbo Tax Premium" I pulled all the information to input on the additional form. Why should Turbo Tax get such a large portion of my return for the additional form? I, personally, feel that a once yearly use of software should not cost this much and will not be using it next year. Why did I use it this year? Because nothing makes me more unhappy than filing taxes. When I finally sit down to do my taxes, I just want them to be done. I suspect that is what Turbo Tax is banking on with their pricing. I will not be using Turbo Tax next year.
Date published: 2023-03-19
Rated 3 out of 5 by
Really need a nickname from
really fell off with the fees
There was a time that turbotax was great and reasonably priced. but now the fees are coming out of the woodwork just because i had to file some investements that requires the premium package. that added a random 44$ fee at the end that wasnt there before. Used to be able to file with audit defense for cheap. but thats not the case anymore.
All TurboTax® Offerings Reviews - Page 325
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Stork in WI from
So easy to use from year to year
Only odd thing this year was that it told me my employer may have withheld to much in SS taxes this year and I may want to ask for a refund. Since we have 2 incomes on my return, the software didn't tell me which one was the culprit, or how much may have been excessively withheld, so that was a little troubling. I checked the percentages and it was miniscule so I decided to ignore it.
Date published: 2023-03-19
Rated 5 out of 5 by
Tayman89 from
Great simple tool. Educational and functional!!
Great experience every year. Intuit made it simple and easy for this tedious process to be simplified and accurate which is key! Will be using for a long time!
Date published: 2023-03-19
Rated 1 out of 5 by
Sav20 from
Not Super Impressed
The functionality of information being automatically pulled from my tax forms is nice, but $119 PLUS a $39 processing fee is kind of ridiculous for the bare minimum. I would consider paying that if I was getting a 1x1 walkthrough from a tax professional but not for me to do most of the work and still have to pay that. I will probably be using a different service next year as I feel that TurboTax has jacked up their pricing and its not the best use of my time or money.
Date published: 2023-03-19
Rated 5 out of 5 by
hoosier hillbilly from
it was good
it was good. This is a waste of my time! i said it was good. i dont know now with this bs.
Date published: 2023-03-19
Rated 5 out of 5 by
JanMan247 from
Easy to Use
Very easy to use...ask all the right questions. Try it, you'll like it.
Date published: 2023-03-19
Rated 5 out of 5 by
Achint from
Awesome!
Awesome! So easy. Really loved the Turbo tax flow.
Date published: 2023-03-19
Rated 1 out of 5 by
bdon19 from
Make this free or I will use a free software
Yes, the process is easy. But, others have figured out how to make it just as easy without gouging people for every little bit and trying to add on useless things we don't need. I will be moving to a free software next year unless this becomes free.
Date published: 2023-03-19
Rated 1 out of 5 by
AnnoyedwithTurboTaxinCO from
Gotten much worse
Not at all user friendly - getting worse each year. Also - how many times do I need to tell you that I don't want the upgrade? I must have clicked No on that option at least 15 times. Logged us out several times on its own.
Date published: 2023-03-19
Rated 2 out of 5 by
THarmon2 from
Turbo Tax Premium Costs Too Much For What You Get
I sold some stock last year (Less than $1,000, and at a loss). Because of this, my filing went from being free to costing me well over over $100. This is because Turbo Tax charges money for the extra form that has to be filed. They call it "Turbo Tax Premium" I pulled all the information to input on the additional form. Why should Turbo Tax get such a large portion of my return for the additional form? I, personally, feel that a once yearly use of software should not cost this much and will not be using it next year. Why did I use it this year? Because nothing makes me more unhappy than filing taxes. When I finally sit down to do my taxes, I just want them to be done. I suspect that is what Turbo Tax is banking on with their pricing. I will not be using Turbo Tax next year.
Date published: 2023-03-19
Rated 3 out of 5 by
Really need a nickname from
really fell off with the fees
There was a time that turbotax was great and reasonably priced. but now the fees are coming out of the woodwork just because i had to file some investements that requires the premium package. that added a random 44$ fee at the end that wasnt there before. Used to be able to file with audit defense for cheap. but thats not the case anymore.
All TurboTax® Offerings Reviews - Page 325
Date published: 2023-03-19