TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 2 out of 5 by from Not enough guidance to prevent errors I don't really trust TurboTax. Too many updates even after you file which could change the results. Last year IRS had me correct issues with filing of my return so it seems they didn't agree with TurboTax. It is really easy to make a mistake and TurboTax should be able to stop you from doing this. TurboTax informed me I could put way more money into IRA's than I was really able to do. And if I didn't question it and figure out what was wrong they would have let me do it. Technically the IRS should not let these programs exist.
Date published: 2022-04-01
Rated 5 out of 5 by from Many Years of Great Turbo Tax Service After doing my own taxes on turbo tax for many years, some life changes needed the help of a tax expert and Turbo Tax experts are amazing!
Date published: 2022-04-01
Rated 5 out of 5 by from Great Service! The service I received from Turbotax was great. I choose to use a turbo tax expert to help me file and they made the process super easy. They helped me through each step of the process and really made it super easy for me.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is clear and straightforward Straightforward, clear, precise and truly helpful.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is awesome It was an amazing experience, she helped me, and went through all the process with me
Date published: 2022-04-01
Rated 3 out of 5 by from Taxes made "less" Confusing. I found that this product was helpful for filing taxes. It was still a very confusing and time consuming process. Problem was that the program lacked documentation with detailed explanations for many of the elections it would give you the option of making. I still had to verify from outside sources what I could and could not deduct in many cases. A tax preparation service is probably a better value for the time savings, and certainty that you filed correctly.
Date published: 2022-04-01
Rated 4 out of 5 by from TURBOTAX was awesome I have been using TurboTax for more than30 years now. It was easy to work with and did a great job. I am sure it is doing a good job but often seemed complex. I do not know why they made printing before filing so difficult now. I thought they are afraid of free riders and so I paid but it was still difficult. Then I called the HELP line and the rep with me to get it printed. Interestingly she also did not have an easy time.
Date published: 2022-04-01
Rated 5 out of 5 by from Quick fast and affordable It makes it very easy to use and do your taxes your self instead of having to go and wait in long lines for someone to do them for you. And the small fee compared to what you would pay to have someone else do your taxes for you is reasonable and affordable. It only takes a few minutes and your done with your results and they are very accurate on what you will owe or receive. No long waits. Love it. Will be a customer for life
Date published: 2022-04-01
Rated 2 out of 5 by from Not free It is very helpful but seemingly its not free even though they say it will be.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo tax was easy Turbo tax is awesome and really easy. The experience was great.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3235
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not enough guidance to prevent errors I don't really trust TurboTax. Too many updates even after you file which could change the results. Last year IRS had me correct issues with filing of my return so it seems they didn't agree with TurboTax. It is really easy to make a mistake and TurboTax should be able to stop you from doing this. TurboTax informed me I could put way more money into IRA's than I was really able to do. And if I didn't question it and figure out what was wrong they would have let me do it. Technically the IRS should not let these programs exist.
Date published: 2022-04-01
Rated 5 out of 5 by from Many Years of Great Turbo Tax Service After doing my own taxes on turbo tax for many years, some life changes needed the help of a tax expert and Turbo Tax experts are amazing!
Date published: 2022-04-01
Rated 5 out of 5 by from Great Service! The service I received from Turbotax was great. I choose to use a turbo tax expert to help me file and they made the process super easy. They helped me through each step of the process and really made it super easy for me.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is clear and straightforward Straightforward, clear, precise and truly helpful.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is awesome It was an amazing experience, she helped me, and went through all the process with me
Date published: 2022-04-01
Rated 3 out of 5 by from Taxes made "less" Confusing. I found that this product was helpful for filing taxes. It was still a very confusing and time consuming process. Problem was that the program lacked documentation with detailed explanations for many of the elections it would give you the option of making. I still had to verify from outside sources what I could and could not deduct in many cases. A tax preparation service is probably a better value for the time savings, and certainty that you filed correctly.
Date published: 2022-04-01
Rated 4 out of 5 by from TURBOTAX was awesome I have been using TurboTax for more than30 years now. It was easy to work with and did a great job. I am sure it is doing a good job but often seemed complex. I do not know why they made printing before filing so difficult now. I thought they are afraid of free riders and so I paid but it was still difficult. Then I called the HELP line and the rep with me to get it printed. Interestingly she also did not have an easy time.
Date published: 2022-04-01
Rated 5 out of 5 by from Quick fast and affordable It makes it very easy to use and do your taxes your self instead of having to go and wait in long lines for someone to do them for you. And the small fee compared to what you would pay to have someone else do your taxes for you is reasonable and affordable. It only takes a few minutes and your done with your results and they are very accurate on what you will owe or receive. No long waits. Love it. Will be a customer for life
Date published: 2022-04-01
Rated 2 out of 5 by from Not free It is very helpful but seemingly its not free even though they say it will be.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo tax was easy Turbo tax is awesome and really easy. The experience was great.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3235