TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Amended Return After using and paying for Turbo Tax for Years... I finally need to file an amended return. I can't find it. The online help community does not help. Why would Turbo Tax not have a simple 1040X Form as easy to find part of software? Makes me wonder why I have been paying so much for what is labeled the best product... need to review tax software before just blinding buying a product with obvious and serious flaw.
Date published: 2022-11-14
Rated 5 out of 5 by from Great Extremely helpful and very easy to navigate even though past software is a bit expensive to download.
Date published: 2022-11-14
Rated 1 out of 5 by from Amending a return does not work I used Turbo Tax Desktop and the amending a return does not work.
Date published: 2022-11-14
Rated 1 out of 5 by from Deceitful I paid $86 only to be informed after paying and completing the tax form online that I could not e-file. This information should be provided prior to taking my money. I could have easily filled out 1040 in 10-15 minutes and mailed if for FREE.
Date published: 2022-11-14
Rated 1 out of 5 by from So frustrated Took for months to get this tool worked. It double charged me. It crashes while I was in the process of filing and every record was gone!
Date published: 2022-11-14
Rated 5 out of 5 by from TurboTax is the bedt! Very easy to work with. I have used for over 20 years.
Date published: 2022-11-14
Rated 5 out of 5 by from Turbo Tac is great I had great difficulty downloading the 2021 tax return and I spoke with a great gentleman who walked me through step by step. Could not enter my previous information so took a great deal of time. All in all worked for me. Thanks
Date published: 2022-11-13
Rated 5 out of 5 by from Super easy to use and checks for all tax breaks I've used Turbotax for years and love it. I'm self-employed and my husband works for a company. It's so easy to use
Date published: 2022-11-13
Rated 1 out of 5 by from Turbo Tax doesn't know what they are doing I have used Turbo Tax for years. This year I was not able to file my taxes prior to the extension deadline. I paid for my online tax program in April. Imagine my shock when I went to file my return only to find out that I couldn't use the online version. I had to buy the desktop version and pay again for my return and that I couldn't file electronically because it was after October 31. I know for a fact that the IRS has not shut down e-filing as of yet. They are shutting it down on November 26, 2022. This is very frustrating. Just because they are the biggest doesn't mean that they are the best.
Date published: 2022-11-13
Rated 5 out of 5 by from easy to use easy to use. ive been using turbo tax for over 20 years
Date published: 2022-11-13
All TurboTax® Offerings Reviews - Page 3232
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Amended Return After using and paying for Turbo Tax for Years... I finally need to file an amended return. I can't find it. The online help community does not help. Why would Turbo Tax not have a simple 1040X Form as easy to find part of software? Makes me wonder why I have been paying so much for what is labeled the best product... need to review tax software before just blinding buying a product with obvious and serious flaw.
Date published: 2022-11-14
Rated 5 out of 5 by from Great Extremely helpful and very easy to navigate even though past software is a bit expensive to download.
Date published: 2022-11-14
Rated 1 out of 5 by from Amending a return does not work I used Turbo Tax Desktop and the amending a return does not work.
Date published: 2022-11-14
Rated 1 out of 5 by from Deceitful I paid $86 only to be informed after paying and completing the tax form online that I could not e-file. This information should be provided prior to taking my money. I could have easily filled out 1040 in 10-15 minutes and mailed if for FREE.
Date published: 2022-11-14
Rated 1 out of 5 by from So frustrated Took for months to get this tool worked. It double charged me. It crashes while I was in the process of filing and every record was gone!
Date published: 2022-11-14
Rated 5 out of 5 by from TurboTax is the bedt! Very easy to work with. I have used for over 20 years.
Date published: 2022-11-14
Rated 5 out of 5 by from Turbo Tac is great I had great difficulty downloading the 2021 tax return and I spoke with a great gentleman who walked me through step by step. Could not enter my previous information so took a great deal of time. All in all worked for me. Thanks
Date published: 2022-11-13
Rated 5 out of 5 by from Super easy to use and checks for all tax breaks I've used Turbotax for years and love it. I'm self-employed and my husband works for a company. It's so easy to use
Date published: 2022-11-13
Rated 1 out of 5 by from Turbo Tax doesn't know what they are doing I have used Turbo Tax for years. This year I was not able to file my taxes prior to the extension deadline. I paid for my online tax program in April. Imagine my shock when I went to file my return only to find out that I couldn't use the online version. I had to buy the desktop version and pay again for my return and that I couldn't file electronically because it was after October 31. I know for a fact that the IRS has not shut down e-filing as of yet. They are shutting it down on November 26, 2022. This is very frustrating. Just because they are the biggest doesn't mean that they are the best.
Date published: 2022-11-13
Rated 5 out of 5 by from easy to use easy to use. ive been using turbo tax for over 20 years
Date published: 2022-11-13
All TurboTax® Offerings Reviews - Page 3232