TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Business is awesome! I have used Turbo Tax to file my personal and my business returns for years. I would recommend both programs to anyone that wants to e-file these returns. These programs make filing tax returns a relatively painless process. Thank you Turbo Tax!
Date published: 2021-04-15
Rated 1 out of 5 by from Worse than manually filling in the forms I don't understand who this product is created for. It doesn't do simple math. It duplicates things that are already on the form, by asking you to enter them again. It's only when you go to forms mode and edit the forms that eventually it will start to figure things out. But then it makes you submit forms that you deleted because they don't apply.
Date published: 2021-04-15
Rated 5 out of 5 by from great fast efficient easy done like fair what more is there to say!!!
Date published: 2021-04-15
Rated 5 out of 5 by from I always use turbo, works great and is easy I had an issue with my free state return last year with my 2019 purchase. I ended having to file by mail and turbo still charged me. I let it go but otherwise I have never had any issues.
Date published: 2021-04-15
Rated 5 out of 5 by from HIGHLY RECOMMNEDED!!! If I would have known it was that easy...I would have used it a long time ago!
Date published: 2021-04-15
Rated 5 out of 5 by from I love Turbo Tax been using them for years!! I WILL CONTINUE TO USE THEM FOR AS LONG AS I HAVE TO DO TAXES
Date published: 2021-04-15
Rated 5 out of 5 by from Simple, Easy and Convenient Easy to use software and tips used along the way were easy to follow.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax was good. Overall the experience was positive. The only complaint I think is that is logs you out too quick. As I was getting asked for information, your site would log you out. This was cumbersome. I have been using Turbo Tax for over 15 years.
Date published: 2021-04-15
Rated 3 out of 5 by from TurboTax for Y2020 under Windows 7 Bummer! Turbotax 2020 would not install on my high-end Windows 7 PC. Intuit could have included a disclaimer that their long-term, loyal end-users would sign off on as a pre-condition for installing Turbotax 2020 on a Windows 7 computer, rendering them harmless for errors specific to older Windows operating systems. Instead, I had to lay out almost $5K on an equivalent laptop running Windows 10.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Rocks Turbo tax is so easy to use plus it makes filing so quick and easy. I was done in less than 30 min.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3229
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Business is awesome! I have used Turbo Tax to file my personal and my business returns for years. I would recommend both programs to anyone that wants to e-file these returns. These programs make filing tax returns a relatively painless process. Thank you Turbo Tax!
Date published: 2021-04-15
Rated 1 out of 5 by from Worse than manually filling in the forms I don't understand who this product is created for. It doesn't do simple math. It duplicates things that are already on the form, by asking you to enter them again. It's only when you go to forms mode and edit the forms that eventually it will start to figure things out. But then it makes you submit forms that you deleted because they don't apply.
Date published: 2021-04-15
Rated 5 out of 5 by from great fast efficient easy done like fair what more is there to say!!!
Date published: 2021-04-15
Rated 5 out of 5 by from I always use turbo, works great and is easy I had an issue with my free state return last year with my 2019 purchase. I ended having to file by mail and turbo still charged me. I let it go but otherwise I have never had any issues.
Date published: 2021-04-15
Rated 5 out of 5 by from HIGHLY RECOMMNEDED!!! If I would have known it was that easy...I would have used it a long time ago!
Date published: 2021-04-15
Rated 5 out of 5 by from I love Turbo Tax been using them for years!! I WILL CONTINUE TO USE THEM FOR AS LONG AS I HAVE TO DO TAXES
Date published: 2021-04-15
Rated 5 out of 5 by from Simple, Easy and Convenient Easy to use software and tips used along the way were easy to follow.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax was good. Overall the experience was positive. The only complaint I think is that is logs you out too quick. As I was getting asked for information, your site would log you out. This was cumbersome. I have been using Turbo Tax for over 15 years.
Date published: 2021-04-15
Rated 3 out of 5 by from TurboTax for Y2020 under Windows 7 Bummer! Turbotax 2020 would not install on my high-end Windows 7 PC. Intuit could have included a disclaimer that their long-term, loyal end-users would sign off on as a pre-condition for installing Turbotax 2020 on a Windows 7 computer, rendering them harmless for errors specific to older Windows operating systems. Instead, I had to lay out almost $5K on an equivalent laptop running Windows 10.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Rocks Turbo tax is so easy to use plus it makes filing so quick and easy. I was done in less than 30 min.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3229