TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Kevin1918 from
Was easy to use
Turbo Tax asked all the right questions to quickly and easily do our taxes.
Date published: 2022-03-28
Rated 5 out of 5 by
SBertram from
Good
Easy to use and understand. Customer service is very good. Personnel knows what the tax codes mean and how to apply them.
Date published: 2022-03-28
Rated 4 out of 5 by
turbotaxuser994499 from
Easier than doing it by hand but still many flaws
I've been using TurboTax for over a decade. It's easier than doing taxes by hand, but there are always a lot of UI issues that need ironing out. Additionally, with all the free alternatives available, sometimes buying TurboTax isn't the best alternative. I still enjoy the ease of use, though I wish the dev team would hire more UI/UX designers to smooth out the process and cover every little speed bump. I find myself going through the same pages over and over. This year, there was even a glitch that made entering numbers very difficult. And the number shown on screen was NOT the number shown in the form view. Had I not had the foresight to double check, I would be paying a whole lot more in taxes. This is unacceptable. I contacted TT support about this, but I'm unsure if they ever filed the issue since I found a way around it. I just expect more out of the software, and I wish it fully delivered. Overall, it's still good and I'll continue using TurboTax in the future.
Date published: 2022-03-28
Rated 5 out of 5 by
John153423 from
Turbotax and George was awesome
George was definitely worth the Premier service. I am really impressed.
Date published: 2022-03-28
Rated 5 out of 5 by
Nurhan from
Turbo Tax Awsome
I have been doing my taxes with Turbo past few years. Its easy and I get help when I m stuck. Customer service and tax experts very professinal.
Date published: 2022-03-28
Rated 4 out of 5 by
Alton88 from
Thanks
Thanks for working with me to file my taxes! It was an amazing time.
Date published: 2022-03-28
Rated 4 out of 5 by
Skylersnanny15 from
Turbo Tax Review
I love Turbo Tax, however, I wish the refund could still go on a turbo card.
Date published: 2022-03-28
Rated 5 out of 5 by
Veronica808 from
I LOVE TurboTax Live
Sandra was SUPER helpful with our taxes this year. I will be doing Full Service from now on!
Date published: 2022-03-28
Rated 5 out of 5 by
Dreapate18 from
Turbo tax live expert best decision made!!
My turbo tax live expert bill was great he didn’t take to long to respond and he actually did my return pretty quick with everything I needed to provided I am beyond grateful
Date published: 2022-03-28
Rated 5 out of 5 by
Dchat62 from
Great Tax tool!
Easy and fast as usual! My Taxes each year are not complicated and using Turbo Tax is both fast and easy. As well as gives me the assurance that my taxes are done correctly each year.
All TurboTax® Offerings Reviews - Page 3229
Date published: 2022-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Kevin1918 from
Was easy to use
Turbo Tax asked all the right questions to quickly and easily do our taxes.
Date published: 2022-03-28
Rated 5 out of 5 by
SBertram from
Good
Easy to use and understand. Customer service is very good. Personnel knows what the tax codes mean and how to apply them.
Date published: 2022-03-28
Rated 4 out of 5 by
turbotaxuser994499 from
Easier than doing it by hand but still many flaws
I've been using TurboTax for over a decade. It's easier than doing taxes by hand, but there are always a lot of UI issues that need ironing out. Additionally, with all the free alternatives available, sometimes buying TurboTax isn't the best alternative. I still enjoy the ease of use, though I wish the dev team would hire more UI/UX designers to smooth out the process and cover every little speed bump. I find myself going through the same pages over and over. This year, there was even a glitch that made entering numbers very difficult. And the number shown on screen was NOT the number shown in the form view. Had I not had the foresight to double check, I would be paying a whole lot more in taxes. This is unacceptable. I contacted TT support about this, but I'm unsure if they ever filed the issue since I found a way around it. I just expect more out of the software, and I wish it fully delivered. Overall, it's still good and I'll continue using TurboTax in the future.
Date published: 2022-03-28
Rated 5 out of 5 by
John153423 from
Turbotax and George was awesome
George was definitely worth the Premier service. I am really impressed.
Date published: 2022-03-28
Rated 5 out of 5 by
Nurhan from
Turbo Tax Awsome
I have been doing my taxes with Turbo past few years. Its easy and I get help when I m stuck. Customer service and tax experts very professinal.
Date published: 2022-03-28
Rated 4 out of 5 by
Alton88 from
Thanks
Thanks for working with me to file my taxes! It was an amazing time.
Date published: 2022-03-28
Rated 4 out of 5 by
Skylersnanny15 from
Turbo Tax Review
I love Turbo Tax, however, I wish the refund could still go on a turbo card.
Date published: 2022-03-28
Rated 5 out of 5 by
Veronica808 from
I LOVE TurboTax Live
Sandra was SUPER helpful with our taxes this year. I will be doing Full Service from now on!
Date published: 2022-03-28
Rated 5 out of 5 by
Dreapate18 from
Turbo tax live expert best decision made!!
My turbo tax live expert bill was great he didn’t take to long to respond and he actually did my return pretty quick with everything I needed to provided I am beyond grateful
Date published: 2022-03-28
Rated 5 out of 5 by
Dchat62 from
Great Tax tool!
Easy and fast as usual! My Taxes each year are not complicated and using Turbo Tax is both fast and easy. As well as gives me the assurance that my taxes are done correctly each year.
All TurboTax® Offerings Reviews - Page 3229
Date published: 2022-03-28