TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281567 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome very easy to use and fast with a low cost, its the best
Date published: 2021-06-18
Rated 5 out of 5 by from Great Everything went perfectly and she explained everything I needed.
Date published: 2021-06-18
Rated 5 out of 5 by from Great at online services Would recommend to anyone unsure with taxes and the process of services.
Date published: 2021-06-18
Rated 5 out of 5 by from so easy it was nice to be ale to browse for my tax documents
Date published: 2021-06-18
Rated 5 out of 5 by from Turbotax made taxes super easy! Turbotax made this whole experience super easy- even for it being my first time filing taxes on my own. Quinn was great at explaining processes as he went and asking lots of questions. 10/10!
Date published: 2021-06-17
Rated 5 out of 5 by from Best Tax Expert experience! Best tax expert!!! Was a really pleasant experience. He was quick and did everything promptly. great at communication.
Date published: 2021-06-17
Rated 3 out of 5 by from TURBOTAX is OK, sort of. The web page takes way too long to open and the sign in takes even longer. The process of completing the form was a bit tedious but I understand you have to be careful. When I was informed IRS rejected the filing I corrected the information and tried to complete the e-to file process and at the last step I was put into something called "Mint" after 2:00 o'clock in the morning. Try as I might I could not get out of "Mint." Finally I clicked the "X" and everything was closed. I tried everything I could think of to find out if I had e-filed the correction successfully to no avail. Finally I was directed to Lea in customer service and she was able to get me on track in hardly any time. She was great!
Date published: 2021-06-17
Rated 4 out of 5 by from Turbo Tax is good and awesome i am new to turbo Tax online, and im gonna be so happy if i get my return, i really need it
Date published: 2021-06-17
Rated 5 out of 5 by from Federal is outstanding; state not so much TurboTax federal prep is the best, both in terms of thoroughness and ease of use. Wish I could say the same for the state (AZ in this case). It asked me questions about things that should have transferred over, like foreign tax amounts and countries, and too many screens asked cryptic, tax-y questions. It seems as if the fed and AZ program were designed and built by separate software companies.
Date published: 2021-06-17
Rated 5 out of 5 by from Peace of mind! I have complete confidence in this program. I've been able to go through the process of filing my own taxes for several years now, thanks to the simplicity of the program. Feels like they haven't missed a single detail.
Date published: 2021-06-17
All TurboTax® Offerings Reviews - Page 323
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome very easy to use and fast with a low cost, its the best
Date published: 2021-06-18
Rated 5 out of 5 by from Great Everything went perfectly and she explained everything I needed.
Date published: 2021-06-18
Rated 5 out of 5 by from Great at online services Would recommend to anyone unsure with taxes and the process of services.
Date published: 2021-06-18
Rated 5 out of 5 by from so easy it was nice to be ale to browse for my tax documents
Date published: 2021-06-18
Rated 5 out of 5 by from Turbotax made taxes super easy! Turbotax made this whole experience super easy- even for it being my first time filing taxes on my own. Quinn was great at explaining processes as he went and asking lots of questions. 10/10!
Date published: 2021-06-17
Rated 5 out of 5 by from Best Tax Expert experience! Best tax expert!!! Was a really pleasant experience. He was quick and did everything promptly. great at communication.
Date published: 2021-06-17
Rated 3 out of 5 by from TURBOTAX is OK, sort of. The web page takes way too long to open and the sign in takes even longer. The process of completing the form was a bit tedious but I understand you have to be careful. When I was informed IRS rejected the filing I corrected the information and tried to complete the e-to file process and at the last step I was put into something called "Mint" after 2:00 o'clock in the morning. Try as I might I could not get out of "Mint." Finally I clicked the "X" and everything was closed. I tried everything I could think of to find out if I had e-filed the correction successfully to no avail. Finally I was directed to Lea in customer service and she was able to get me on track in hardly any time. She was great!
Date published: 2021-06-17
Rated 4 out of 5 by from Turbo Tax is good and awesome i am new to turbo Tax online, and im gonna be so happy if i get my return, i really need it
Date published: 2021-06-17
Rated 5 out of 5 by from Federal is outstanding; state not so much TurboTax federal prep is the best, both in terms of thoroughness and ease of use. Wish I could say the same for the state (AZ in this case). It asked me questions about things that should have transferred over, like foreign tax amounts and countries, and too many screens asked cryptic, tax-y questions. It seems as if the fed and AZ program were designed and built by separate software companies.
Date published: 2021-06-17
Rated 5 out of 5 by from Peace of mind! I have complete confidence in this program. I've been able to go through the process of filing my own taxes for several years now, thanks to the simplicity of the program. Feels like they haven't missed a single detail.
Date published: 2021-06-17
All TurboTax® Offerings Reviews - Page 323