TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 2 out of 5 by
Ed 1026 from
Installation was easy enough
I have used Turbo Tax for many years. This 2021 tax year I finished my Federal and Pennsylvania state entries and got to the point to submit both my Federal and state returns electronically at the same time. However, the Turbo Tax software would not allow me to do so, nor would it allow me to purchase Audit Defense. In frustration, I finally was able to submit my federal return, but not my Pennsylvania return. After many failed attempts to telephonically speak to a Turbo Tax expert (or any live representative for that matter) I finally had to give up. Since I was not able to purchase Audit Defense protection online, I did so by telephone. I have had similar problems in previous years, but was able to speak a Turbo Tax representative. This year, after answering many questions from your phone automated voice menu, it didn't even recognize that I have an account.
Date published: 2022-03-28
Rated 5 out of 5 by
Cool Hand Lukas from
My TTax
Been using TurboTax for over 25 years, and will continue using TT
Date published: 2022-03-28
Rated 5 out of 5 by
Bill123xyz from
TurboTax is Great!
They make it about as easy as it can be to do your taxes.
Date published: 2022-03-28
Rated 4 out of 5 by
turbojax1 from
Turbotax online is expensive
Suggestion: 1) reload info from previous filings; 2) allow upload of already downloaded W2 and 109x forms. 3) miss the old turbotax on cd because it was always a cinch to reload if necessary for back years.
Date published: 2022-03-28
Rated 5 out of 5 by
JGC2 from
TURBO TAX is Really and Actually Awsome
It was super easy. Virtually already completely filled in blanks! I did next to nothingl
Date published: 2022-03-28
Rated 5 out of 5 by
bar26 from
Thank you TurboTax
Your tax product is easy to use and walks me through the details.
Date published: 2022-03-28
Rated 5 out of 5 by
Marie851 from
Turbo is great
Easy to follow their instructions will use in the future
Date published: 2022-03-28
Rated 5 out of 5 by
SweetB268 from
Thank you!
Turbo Tax is Always simple, easy and helpful! I love Turbo Tax.
Date published: 2022-03-28
Rated 5 out of 5 by
null from
Very professional and helpful but too expensive.
My agent was very pro and friendly, but the review part was too long.
Date published: 2022-03-28
Rated 2 out of 5 by
JMveryannoyed from
Version downloaded from Amazon had Ad
Quicken ad kept interrupting data entry. We already had Quicken but could not bypass ad every other screen. Contacted TurboTax customer service but learned they had no process for resolving this issue. Just offered me a small credit! I'll look elsewhere for tax software next year!
All TurboTax® Offerings Reviews - Page 3220
Date published: 2022-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
Ed 1026 from
Installation was easy enough
I have used Turbo Tax for many years. This 2021 tax year I finished my Federal and Pennsylvania state entries and got to the point to submit both my Federal and state returns electronically at the same time. However, the Turbo Tax software would not allow me to do so, nor would it allow me to purchase Audit Defense. In frustration, I finally was able to submit my federal return, but not my Pennsylvania return. After many failed attempts to telephonically speak to a Turbo Tax expert (or any live representative for that matter) I finally had to give up. Since I was not able to purchase Audit Defense protection online, I did so by telephone. I have had similar problems in previous years, but was able to speak a Turbo Tax representative. This year, after answering many questions from your phone automated voice menu, it didn't even recognize that I have an account.
Date published: 2022-03-28
Rated 5 out of 5 by
Cool Hand Lukas from
My TTax
Been using TurboTax for over 25 years, and will continue using TT
Date published: 2022-03-28
Rated 5 out of 5 by
Bill123xyz from
TurboTax is Great!
They make it about as easy as it can be to do your taxes.
Date published: 2022-03-28
Rated 4 out of 5 by
turbojax1 from
Turbotax online is expensive
Suggestion: 1) reload info from previous filings; 2) allow upload of already downloaded W2 and 109x forms. 3) miss the old turbotax on cd because it was always a cinch to reload if necessary for back years.
Date published: 2022-03-28
Rated 5 out of 5 by
JGC2 from
TURBO TAX is Really and Actually Awsome
It was super easy. Virtually already completely filled in blanks! I did next to nothingl
Date published: 2022-03-28
Rated 5 out of 5 by
bar26 from
Thank you TurboTax
Your tax product is easy to use and walks me through the details.
Date published: 2022-03-28
Rated 5 out of 5 by
Marie851 from
Turbo is great
Easy to follow their instructions will use in the future
Date published: 2022-03-28
Rated 5 out of 5 by
SweetB268 from
Thank you!
Turbo Tax is Always simple, easy and helpful! I love Turbo Tax.
Date published: 2022-03-28
Rated 5 out of 5 by
null from
Very professional and helpful but too expensive.
My agent was very pro and friendly, but the review part was too long.
Date published: 2022-03-28
Rated 2 out of 5 by
JMveryannoyed from
Version downloaded from Amazon had Ad
Quicken ad kept interrupting data entry. We already had Quicken but could not bypass ad every other screen. Contacted TurboTax customer service but learned they had no process for resolving this issue. Just offered me a small credit! I'll look elsewhere for tax software next year!
All TurboTax® Offerings Reviews - Page 3220
Date published: 2022-03-28