TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Terrific Been using turbotax for years, always gotten the best return.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax Pleasant experiance Turbo Tax was simple and easy to use, pleasant experience
Date published: 2021-04-15
Rated 4 out of 5 by from Unable to change type of return from prior year Prior year we filed a self employed return. For 2020 we no longer were self employed and tried to file the personal and simple return for free but were never able to change it. Therefore we ended up paying $170 for a return that should have been free. Not happy.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax review for 2020 taxes Worked good for Federal, but the State taxes for the areas to review did not make it easy to reference back to where the issue is on my Federal review. Overall, Turbotax works well, I have been using for the past 8 years and it is my go to for my taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo Tax is great excellent and easy to do. I will use again next year
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax- 2020 Product seemed to work well; seemed complete; Multiple checks & reviews
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax was easy & they provided the best help! I had some confusion on estimated payments so I clicked on "talk to an advisor". He immediately put me at ease. He was very kind and very smart!! He walked me through making the changes that I needed. Plus he had a fantastic sense of humor.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Rocks! I love how easy and fast it is to file taxes online with Turbo Tax...plus, IT'S FREE!
Date published: 2021-04-15
Rated 5 out of 5 by from could not have been better your customer service CPA saw and corrected more problems than i called about
Date published: 2021-04-15
Rated 5 out of 5 by from Very smooth Great info all along the way -- the software just works, no bugs, remembers where you are even after leaving -- a very smooth experience.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3220
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Terrific Been using turbotax for years, always gotten the best return.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax Pleasant experiance Turbo Tax was simple and easy to use, pleasant experience
Date published: 2021-04-15
Rated 4 out of 5 by from Unable to change type of return from prior year Prior year we filed a self employed return. For 2020 we no longer were self employed and tried to file the personal and simple return for free but were never able to change it. Therefore we ended up paying $170 for a return that should have been free. Not happy.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax review for 2020 taxes Worked good for Federal, but the State taxes for the areas to review did not make it easy to reference back to where the issue is on my Federal review. Overall, Turbotax works well, I have been using for the past 8 years and it is my go to for my taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo Tax is great excellent and easy to do. I will use again next year
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax- 2020 Product seemed to work well; seemed complete; Multiple checks & reviews
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax was easy & they provided the best help! I had some confusion on estimated payments so I clicked on "talk to an advisor". He immediately put me at ease. He was very kind and very smart!! He walked me through making the changes that I needed. Plus he had a fantastic sense of humor.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Rocks! I love how easy and fast it is to file taxes online with Turbo Tax...plus, IT'S FREE!
Date published: 2021-04-15
Rated 5 out of 5 by from could not have been better your customer service CPA saw and corrected more problems than i called about
Date published: 2021-04-15
Rated 5 out of 5 by from Very smooth Great info all along the way -- the software just works, no bugs, remembers where you are even after leaving -- a very smooth experience.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3220