TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is slow to boot up. Turbo Tax help section is useful. Turbo Tax has improved over the years. When ready to file it would be helpful to be able to separately choose Federal and State (e.g., Efile or Print File) at the first window so that one does not need to go through the entire process again if filing Efile for one file and Print File for the other.
Date published: 2022-03-30
Rated 4 out of 5 by from It was easier than expected, Got it all done in less time than expected. Thank you for time saver
Date published: 2022-03-30
Rated 5 out of 5 by from Very helpful I got a full service done with Carissa, and not only was she extremely patient, but she also answered every question I asked and was very nice. I would 100% recommend TurboTax to anyone who gets easily overwhelmed with taxes.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Texas is awesome I had a good experience with a turboTexas Miss Paulette providing me with service
Date published: 2022-03-30
Rated 5 out of 5 by from Easy Turbo tax takes you through the complicated tax process and makes it easy.
Date published: 2022-03-30
Rated 5 out of 5 by from Simply a lifesaver So simple and convenient. Easy and fast communication, right from my living room, the mall, the office or wherever I happened to be.
Date published: 2022-03-30
Rated 4 out of 5 by from Long Time User Have used product for many years and Turbo has been very accurate and up to date. Tax year 2020 was completed via Turbo Tax but there was an error on state return. After transferring on info from Federal to state Turbo stated I owed $55 when actually it was closer to $500. I was charged a penalty and late fee. To date, I have not been able to reach someone within Turbo Tax to resolve this issue....product is very good, follow up with problem is sub par...take your chances.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to follow instructions. I am very easily able to enter all relevant data, do the checking and follow on to the next section of the tax return.
Date published: 2022-03-30
Rated 3 out of 5 by from Alot of Nerve For the refund of $3.00, you are going to charge me $40!!!! Rating went from a 5 to be 3 stars. False advertising, free e file..................
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is great I enjoyed the experience. Very straight to the point and the navigation was good.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3215
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is slow to boot up. Turbo Tax help section is useful. Turbo Tax has improved over the years. When ready to file it would be helpful to be able to separately choose Federal and State (e.g., Efile or Print File) at the first window so that one does not need to go through the entire process again if filing Efile for one file and Print File for the other.
Date published: 2022-03-30
Rated 4 out of 5 by from It was easier than expected, Got it all done in less time than expected. Thank you for time saver
Date published: 2022-03-30
Rated 5 out of 5 by from Very helpful I got a full service done with Carissa, and not only was she extremely patient, but she also answered every question I asked and was very nice. I would 100% recommend TurboTax to anyone who gets easily overwhelmed with taxes.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Texas is awesome I had a good experience with a turboTexas Miss Paulette providing me with service
Date published: 2022-03-30
Rated 5 out of 5 by from Easy Turbo tax takes you through the complicated tax process and makes it easy.
Date published: 2022-03-30
Rated 5 out of 5 by from Simply a lifesaver So simple and convenient. Easy and fast communication, right from my living room, the mall, the office or wherever I happened to be.
Date published: 2022-03-30
Rated 4 out of 5 by from Long Time User Have used product for many years and Turbo has been very accurate and up to date. Tax year 2020 was completed via Turbo Tax but there was an error on state return. After transferring on info from Federal to state Turbo stated I owed $55 when actually it was closer to $500. I was charged a penalty and late fee. To date, I have not been able to reach someone within Turbo Tax to resolve this issue....product is very good, follow up with problem is sub par...take your chances.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to follow instructions. I am very easily able to enter all relevant data, do the checking and follow on to the next section of the tax return.
Date published: 2022-03-30
Rated 3 out of 5 by from Alot of Nerve For the refund of $3.00, you are going to charge me $40!!!! Rating went from a 5 to be 3 stars. False advertising, free e file..................
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is great I enjoyed the experience. Very straight to the point and the navigation was good.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3215