TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Randa26 from
Turbotax is great to use
I have been using turbotax for years and it has never failed me..
Date published: 2023-04-12
Rated 5 out of 5 by
SellersVIP from
Smooth Process
I tried to use another tax preparer service and it did not walk me step by step like Turbo did. I am so happy I made the switch!
Date published: 2023-04-12
Rated 1 out of 5 by
millions screwed from
horrible
The program doesn't calculate anything, they don't back their 100% guarantee. Take the standard deduction because they don't itemize correctly and then they won't fix their mistakes.
Date published: 2023-04-12
Rated 5 out of 5 by
DDSS22 from
Always easy
Easy every year. Would rather just do it myself at home
Date published: 2023-04-12
Rated 2 out of 5 by
Annoyed1234567 from
Too much of the hard sell
Half your time filing your taxes will be spent getting past the constant upsell screens that repeat and cleverly disguised information consent forms.
Date published: 2023-04-12
Rated 2 out of 5 by
ChemDi from
Review Turbo Tax Basic for 2022 Taxes
I have never had TurboTax crash during the middle of my completing the forms! It happened twice with this version. What on earth has happened to the QC of TurboTax. Your emphasis on having a job for a RETIRED person needs to be changed. If you are told that we are retired (and then we tell you that we do not have any employment), don't keep asking about our employment! This is my worse experience EVER with TurboTax. Just trying to get my file to open was a challenge--I had to download the program every time I wanted to open my personal file. Frustration was over the top! Inexcusable for a known program. Please, correct these issues.
Date published: 2023-04-12
Rated 5 out of 5 by
null from
TurboTax was great- they took care of everything!
TurboTax was such a fast and easy process. I was done with my taxes in under 1.5 hours! I ran into a few issues while filing but their customer service was able to quickly assign me to a tax expert who was able to fix it AND save me more money I didn't even know to find.
Date published: 2023-04-12
Rated 1 out of 5 by
Disgruntled22 from
Horrible
Worst experience I've ever had. Doesn't tell you that you'll need your previous year return which, I needed to go find. Not helpful information, had to use the phone help option. This will be the last time I use this product.
Date published: 2023-04-12
Rated 5 out of 5 by
Gasucks from
taxes suck, turbo tax makes filing less sucky.
taxes suck, turbo tax makes filing less sucky. Thanks
Date published: 2023-04-12
Rated 5 out of 5 by
Dave0509 from
Awesome experience
Comprehensive, informative, professional, thorough
All TurboTax® Offerings Reviews - Page 3215
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Randa26 from
Turbotax is great to use
I have been using turbotax for years and it has never failed me..
Date published: 2023-04-12
Rated 5 out of 5 by
SellersVIP from
Smooth Process
I tried to use another tax preparer service and it did not walk me step by step like Turbo did. I am so happy I made the switch!
Date published: 2023-04-12
Rated 1 out of 5 by
millions screwed from
horrible
The program doesn't calculate anything, they don't back their 100% guarantee. Take the standard deduction because they don't itemize correctly and then they won't fix their mistakes.
Date published: 2023-04-12
Rated 5 out of 5 by
DDSS22 from
Always easy
Easy every year. Would rather just do it myself at home
Date published: 2023-04-12
Rated 2 out of 5 by
Annoyed1234567 from
Too much of the hard sell
Half your time filing your taxes will be spent getting past the constant upsell screens that repeat and cleverly disguised information consent forms.
Date published: 2023-04-12
Rated 2 out of 5 by
ChemDi from
Review Turbo Tax Basic for 2022 Taxes
I have never had TurboTax crash during the middle of my completing the forms! It happened twice with this version. What on earth has happened to the QC of TurboTax. Your emphasis on having a job for a RETIRED person needs to be changed. If you are told that we are retired (and then we tell you that we do not have any employment), don't keep asking about our employment! This is my worse experience EVER with TurboTax. Just trying to get my file to open was a challenge--I had to download the program every time I wanted to open my personal file. Frustration was over the top! Inexcusable for a known program. Please, correct these issues.
Date published: 2023-04-12
Rated 5 out of 5 by
null from
TurboTax was great- they took care of everything!
TurboTax was such a fast and easy process. I was done with my taxes in under 1.5 hours! I ran into a few issues while filing but their customer service was able to quickly assign me to a tax expert who was able to fix it AND save me more money I didn't even know to find.
Date published: 2023-04-12
Rated 1 out of 5 by
Disgruntled22 from
Horrible
Worst experience I've ever had. Doesn't tell you that you'll need your previous year return which, I needed to go find. Not helpful information, had to use the phone help option. This will be the last time I use this product.
Date published: 2023-04-12
Rated 5 out of 5 by
Gasucks from
taxes suck, turbo tax makes filing less sucky.
taxes suck, turbo tax makes filing less sucky. Thanks
Date published: 2023-04-12
Rated 5 out of 5 by
Dave0509 from
Awesome experience
Comprehensive, informative, professional, thorough
All TurboTax® Offerings Reviews - Page 3215
Date published: 2023-04-12