TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
ill willie from
good and easy to do
vary simple to do and they help me every step of the way
Date published: 2022-03-28
Rated 5 out of 5 by
Fred Fred Buffone from
Turbo Tax is easy to use.
Turbo Tax is easy to use but if you need to file a K1, there were a few areas where it was unclear.
Date published: 2022-03-28
Rated 5 out of 5 by
Randy29 from
turbo tax is great
very easy to use and always great support. used it for years
Date published: 2022-03-28
Rated 1 out of 5 by
Fed up fed up fed up from
TurboTax is bloated and cumbersome
The program goes over and over the same questions, and it's difficult to transition between the questions and the forms. This problem has been growing inordinatelyoverthe years and it has become intolerable. Why would you insist on such complex "security" measures to pay for state e-filing? Really, states require both my and my wife's drivers license info? It's a computer program, why doesn't it know my state doesn't require this? And then, apparently I have an underpayment on a state form and I'm not allowed to e-file. The software could have told me this BEFORE charging me $25! I believe I'll go back to pencil and paper next year. It will save me the ever-increasing cost of TurboTax and it will be faster.
Date published: 2022-03-28
Rated 5 out of 5 by
Nichola 5 from
Love TurboTax
You can't go wrong and help is just a call away if you need it
Date published: 2022-03-28
Rated 5 out of 5 by
MSB12 from
Love Turbotax!
So easy to use! And the Chat agent was extremely knowledgeable!
Date published: 2022-03-28
Rated 2 out of 5 by
A DISSATISFIED CUSTOMER from
Disappointed
Very hard to edit, change return. Very hard to use -I see I am nt alone as on line complaints match mine. I bought this because I was told H & R Block was hard to install on MAC and I did not want issues.
Date published: 2022-03-28
Rated 5 out of 5 by
Teague from Lemont from
Manuel helped me finalize my filing!
Manuel from Miami, FL was very helpful in fixing some issues with my filing and I liked the fact that he could see my screen.
Date published: 2022-03-28
Rated 1 out of 5 by
Jward3398 from
Subpar this year and likely my final year using
I had to wait about 6 weeks to file my return because Turbo Tax couldn't get the 8915-F together. I've been using Turbo Tax for probably 15-20 years and will not be going forward. I bought the Desktop software or I would have went elsewhere this year. The major delay plus lack of communication on why was annoying. All I found when I searched for the 8915-F was people complaining about how long TurboTax was taking and never found any information addressing the situation.
Date published: 2022-03-28
Rated 5 out of 5 by
Lovie kenp from
Very helpful in all cases
Without him I don't believe I could have had my taxes done on time
All TurboTax® Offerings Reviews - Page 3214
Date published: 2022-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
ill willie from
good and easy to do
vary simple to do and they help me every step of the way
Date published: 2022-03-28
Rated 5 out of 5 by
Fred Fred Buffone from
Turbo Tax is easy to use.
Turbo Tax is easy to use but if you need to file a K1, there were a few areas where it was unclear.
Date published: 2022-03-28
Rated 5 out of 5 by
Randy29 from
turbo tax is great
very easy to use and always great support. used it for years
Date published: 2022-03-28
Rated 1 out of 5 by
Fed up fed up fed up from
TurboTax is bloated and cumbersome
The program goes over and over the same questions, and it's difficult to transition between the questions and the forms. This problem has been growing inordinatelyoverthe years and it has become intolerable. Why would you insist on such complex "security" measures to pay for state e-filing? Really, states require both my and my wife's drivers license info? It's a computer program, why doesn't it know my state doesn't require this? And then, apparently I have an underpayment on a state form and I'm not allowed to e-file. The software could have told me this BEFORE charging me $25! I believe I'll go back to pencil and paper next year. It will save me the ever-increasing cost of TurboTax and it will be faster.
Date published: 2022-03-28
Rated 5 out of 5 by
Nichola 5 from
Love TurboTax
You can't go wrong and help is just a call away if you need it
Date published: 2022-03-28
Rated 5 out of 5 by
MSB12 from
Love Turbotax!
So easy to use! And the Chat agent was extremely knowledgeable!
Date published: 2022-03-28
Rated 2 out of 5 by
A DISSATISFIED CUSTOMER from
Disappointed
Very hard to edit, change return. Very hard to use -I see I am nt alone as on line complaints match mine. I bought this because I was told H & R Block was hard to install on MAC and I did not want issues.
Date published: 2022-03-28
Rated 5 out of 5 by
Teague from Lemont from
Manuel helped me finalize my filing!
Manuel from Miami, FL was very helpful in fixing some issues with my filing and I liked the fact that he could see my screen.
Date published: 2022-03-28
Rated 1 out of 5 by
Jward3398 from
Subpar this year and likely my final year using
I had to wait about 6 weeks to file my return because Turbo Tax couldn't get the 8915-F together. I've been using Turbo Tax for probably 15-20 years and will not be going forward. I bought the Desktop software or I would have went elsewhere this year. The major delay plus lack of communication on why was annoying. All I found when I searched for the 8915-F was people complaining about how long TurboTax was taking and never found any information addressing the situation.
Date published: 2022-03-28
Rated 5 out of 5 by
Lovie kenp from
Very helpful in all cases
Without him I don't believe I could have had my taxes done on time
All TurboTax® Offerings Reviews - Page 3214
Date published: 2022-03-28