TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Not a good experience this time For the first time ever, my tax returns got rejected. This was because there was a duplicate entry of a 1099INT. I thought this would be something TurboTax should have caught before it was to leave my computer, yet I was slapped with $129.00 fee to come out of my already measly state refund. Lo and behold my return got rejected a 2nd time! This time because my IP PIN was missing. I wasn't asked if I was issued one, I don't know that it gets cleared and would need to be reentered I would have hoped the TurboTax person would know. Yet I had to pay $129.00.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is easy to use. We been using Turbo Tax for years and every year it is getting better and better. The personnel were very helpful and knowledgeable I was served by one of the tax expert, she was very patient and helpful on my questions and she even helped me filling it up the questions. God bless you all.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax 2022 Easiest way I could fine to file my taxes, the quickest also.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use It was very easy to use. I like using it because it walks you through the steps
Date published: 2023-04-12
Rated 1 out of 5 by from Far too many ads The product is fine, it gets the job done. But being shown ads multiple times while using the paid version of the product is frustrating, especially since paying to file might not be a thing if it weren't for Intuit's lobbying efforts.
Date published: 2023-04-12
Rated 5 out of 5 by from Returns over Turbo Tax I've used Turbo Tax for over 20 years and its been absolutely awesome. I have noticed the rate has been consistently increasing. NOT GOOD but overall, I wouldn't take it any other way. Simply great information and service.
Date published: 2023-04-12
Rated 1 out of 5 by from TurboTax is losing another loyal customer Turbo Tax used to be my go to for filing taxes. This will be my last year to file with them. It is overpriced. I paid to file federal and two states, just to learn that I need to pay $50 again to send my state applications electronically. TurboTax is losing lots of customers with their fees.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is wonderful Turbo Tax live help very professional. Thank you so much.
Date published: 2023-04-12
Rated 5 out of 5 by from I appreciate Turbo Tax I've been using Turbo Tax for many years and it gets easier and easier every year!
Date published: 2023-04-12
Rated 2 out of 5 by from Won't eFile I've allowed pop-ups, cleared cache and cookies and did all per the TurboTax help site to no avail. I still had to print both the Fed and State returns and mail them. This is a recurring problem. Why use TurboTax if I can't eFile?
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3206
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not a good experience this time For the first time ever, my tax returns got rejected. This was because there was a duplicate entry of a 1099INT. I thought this would be something TurboTax should have caught before it was to leave my computer, yet I was slapped with $129.00 fee to come out of my already measly state refund. Lo and behold my return got rejected a 2nd time! This time because my IP PIN was missing. I wasn't asked if I was issued one, I don't know that it gets cleared and would need to be reentered I would have hoped the TurboTax person would know. Yet I had to pay $129.00.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is easy to use. We been using Turbo Tax for years and every year it is getting better and better. The personnel were very helpful and knowledgeable I was served by one of the tax expert, she was very patient and helpful on my questions and she even helped me filling it up the questions. God bless you all.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax 2022 Easiest way I could fine to file my taxes, the quickest also.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use It was very easy to use. I like using it because it walks you through the steps
Date published: 2023-04-12
Rated 1 out of 5 by from Far too many ads The product is fine, it gets the job done. But being shown ads multiple times while using the paid version of the product is frustrating, especially since paying to file might not be a thing if it weren't for Intuit's lobbying efforts.
Date published: 2023-04-12
Rated 5 out of 5 by from Returns over Turbo Tax I've used Turbo Tax for over 20 years and its been absolutely awesome. I have noticed the rate has been consistently increasing. NOT GOOD but overall, I wouldn't take it any other way. Simply great information and service.
Date published: 2023-04-12
Rated 1 out of 5 by from TurboTax is losing another loyal customer Turbo Tax used to be my go to for filing taxes. This will be my last year to file with them. It is overpriced. I paid to file federal and two states, just to learn that I need to pay $50 again to send my state applications electronically. TurboTax is losing lots of customers with their fees.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is wonderful Turbo Tax live help very professional. Thank you so much.
Date published: 2023-04-12
Rated 5 out of 5 by from I appreciate Turbo Tax I've been using Turbo Tax for many years and it gets easier and easier every year!
Date published: 2023-04-12
Rated 2 out of 5 by from Won't eFile I've allowed pop-ups, cleared cache and cookies and did all per the TurboTax help site to no avail. I still had to print both the Fed and State returns and mail them. This is a recurring problem. Why use TurboTax if I can't eFile?
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3206