TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
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Rated 4 out of 5 by from Amazing I'm very thankful for the easy way they explain everything to you and the process is super easy, I trust only them for my taxes, but I only have two complaints. 1) For the cryptocurrency reporting, you have to go through a lot because they request their own type of CSV file. I wish that was a little more simple. 2) I feel like the price goes up every year.
Date published: 2021-04-15
Rated 5 out of 5 by from GREAT JOB! THANKS FOR HELPING ME IN TAX RETRN! i REALLY ENJOY IT!
Date published: 2021-04-15
Rated 5 out of 5 by from Time saving I have compared multiple online self- filing tax services and TurboTax is by far the easiest to follow. Love the ability to import all the files. Worth the price at the end
Date published: 2021-04-15
Rated 5 out of 5 by from great Very friendly oriented and easy to input information.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax always amazes me I love how easy it is to navigate through everything, especially being a sole business owner and during the covid crisis! Turbo tax made it simple!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Terrific Bryan was very knowledgeable, professional and fun to talk to! Many thanks!!!
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is great Turbo Tax is great Fast and easy done in less than an hour.
Date published: 2021-04-15
Rated 2 out of 5 by from TurboTax was okay but not efficient! This was my first time filing and the experience was simple and okay but false information. My mom sent me a 20% off code for first time filing that kept saying invalid. I was really frustrated because the email they sent me with the code kept sending me to another tax website smh. I was doing that for a few hours so my mom don't get her $25 gift card and I had to pay almost $200 to file for a small tax refund and I could've just went to a tax place here and got it done for a better price. I'm so disappointed with this service.
Date published: 2021-04-15
Rated 2 out of 5 by from Confusing The questions are confusing. There isn't enough to explain what some things mean. It says 1 free state filing on the box... but I still had to pay.
Date published: 2021-04-15
Rated 4 out of 5 by from Great way to handle taxes. Generally and over the program is helpful and well organized. The federal taxes go well. The NH state taxes are better, but still need improvement. This process is confusing and not accurate. I have to use tricks to make it work correctly.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3204
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Amazing I'm very thankful for the easy way they explain everything to you and the process is super easy, I trust only them for my taxes, but I only have two complaints. 1) For the cryptocurrency reporting, you have to go through a lot because they request their own type of CSV file. I wish that was a little more simple. 2) I feel like the price goes up every year.
Date published: 2021-04-15
Rated 5 out of 5 by from GREAT JOB! THANKS FOR HELPING ME IN TAX RETRN! i REALLY ENJOY IT!
Date published: 2021-04-15
Rated 5 out of 5 by from Time saving I have compared multiple online self- filing tax services and TurboTax is by far the easiest to follow. Love the ability to import all the files. Worth the price at the end
Date published: 2021-04-15
Rated 5 out of 5 by from great Very friendly oriented and easy to input information.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax always amazes me I love how easy it is to navigate through everything, especially being a sole business owner and during the covid crisis! Turbo tax made it simple!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Terrific Bryan was very knowledgeable, professional and fun to talk to! Many thanks!!!
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is great Turbo Tax is great Fast and easy done in less than an hour.
Date published: 2021-04-15
Rated 2 out of 5 by from TurboTax was okay but not efficient! This was my first time filing and the experience was simple and okay but false information. My mom sent me a 20% off code for first time filing that kept saying invalid. I was really frustrated because the email they sent me with the code kept sending me to another tax website smh. I was doing that for a few hours so my mom don't get her $25 gift card and I had to pay almost $200 to file for a small tax refund and I could've just went to a tax place here and got it done for a better price. I'm so disappointed with this service.
Date published: 2021-04-15
Rated 2 out of 5 by from Confusing The questions are confusing. There isn't enough to explain what some things mean. It says 1 free state filing on the box... but I still had to pay.
Date published: 2021-04-15
Rated 4 out of 5 by from Great way to handle taxes. Generally and over the program is helpful and well organized. The federal taxes go well. The NH state taxes are better, but still need improvement. This process is confusing and not accurate. I have to use tricks to make it work correctly.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3204