TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Misled about how much fees would cost I started with the option to file on my own without assistance, and the website prompted me to "upgrade" to live assistance to continue when I didn't need any assistance. Military discount was also only 10 dollars.
Date published: 2022-03-29
Rated 3 out of 5 by from Made us get deluxe Deluxe was $59 just so I could add tips on my tax form. Always been free the past three years now all of a sudden i have to pay and that's expensive but I don't know how to do it another way so whatever.
Date published: 2022-03-29
Rated 4 out of 5 by from Its good but needs better programing I am very experience in computers and your program needs some programing refinements.
Date published: 2022-03-29
Rated 5 out of 5 by from Great very fast and easy always use turbo tax to do my returns
Date published: 2022-03-29
Rated 1 out of 5 by from horrible misleading, expensive, buggy. look else where if you would like to file your taxes yourself.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax awsome My export was awsome and I loved her thank you joe she was very very helpful
Date published: 2022-03-29
Rated 4 out of 5 by from i like working with Turbotax Gives me help when it comes not being afraid to do your taxes
Date published: 2022-03-29
Rated 5 out of 5 by from George CPA + Turbo Tax assistant were awesome!! I moved partway through the year and my company did not properly withhold taxes for the previous state. I was getting so confused and mixed up on my state returns but I got a wonderfully patient Live Assistant who did her very best! When she came to the same dead end I'd encountered, she got George (a certified CPA) to take over. We basically had to start from scratch but it was awesome to have someone walking me through both state tax returns step by step! He reduced my amt owed to the one state by nearly $1000 (does that show how poorly I'd done when filling out by myself or how great George was? Who cares!)!!
Date published: 2022-03-29
Rated 5 out of 5 by from Easy Easy to follow instructions and explanations are clear.
Date published: 2022-03-29
Rated 5 out of 5 by from Full Service is for real! I've tried to do my own taxes the past couple years utilizing Turbo Tax, and our taxes have gotten more complicated especially with my wife's LLC. I decided to roll the dice with the Full Service, and boy am I glad I did. My preparer had over 20 years experience, and was extremely thorough to make sure all the "T's" were crossed and "I's" dotted. This saved me a huge headache, stress, and anxiety trying to go at this alone. I feel confident everything was done right. Thanks Intuit! Great product!
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3203
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Misled about how much fees would cost I started with the option to file on my own without assistance, and the website prompted me to "upgrade" to live assistance to continue when I didn't need any assistance. Military discount was also only 10 dollars.
Date published: 2022-03-29
Rated 3 out of 5 by from Made us get deluxe Deluxe was $59 just so I could add tips on my tax form. Always been free the past three years now all of a sudden i have to pay and that's expensive but I don't know how to do it another way so whatever.
Date published: 2022-03-29
Rated 4 out of 5 by from Its good but needs better programing I am very experience in computers and your program needs some programing refinements.
Date published: 2022-03-29
Rated 5 out of 5 by from Great very fast and easy always use turbo tax to do my returns
Date published: 2022-03-29
Rated 1 out of 5 by from horrible misleading, expensive, buggy. look else where if you would like to file your taxes yourself.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax awsome My export was awsome and I loved her thank you joe she was very very helpful
Date published: 2022-03-29
Rated 4 out of 5 by from i like working with Turbotax Gives me help when it comes not being afraid to do your taxes
Date published: 2022-03-29
Rated 5 out of 5 by from George CPA + Turbo Tax assistant were awesome!! I moved partway through the year and my company did not properly withhold taxes for the previous state. I was getting so confused and mixed up on my state returns but I got a wonderfully patient Live Assistant who did her very best! When she came to the same dead end I'd encountered, she got George (a certified CPA) to take over. We basically had to start from scratch but it was awesome to have someone walking me through both state tax returns step by step! He reduced my amt owed to the one state by nearly $1000 (does that show how poorly I'd done when filling out by myself or how great George was? Who cares!)!!
Date published: 2022-03-29
Rated 5 out of 5 by from Easy Easy to follow instructions and explanations are clear.
Date published: 2022-03-29
Rated 5 out of 5 by from Full Service is for real! I've tried to do my own taxes the past couple years utilizing Turbo Tax, and our taxes have gotten more complicated especially with my wife's LLC. I decided to roll the dice with the Full Service, and boy am I glad I did. My preparer had over 20 years experience, and was extremely thorough to make sure all the "T's" were crossed and "I's" dotted. This saved me a huge headache, stress, and anxiety trying to go at this alone. I feel confident everything was done right. Thanks Intuit! Great product!
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3203