TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Stuart10 from
Misled about how much fees would cost
I started with the option to file on my own without assistance, and the website prompted me to "upgrade" to live assistance to continue when I didn't need any assistance. Military discount was also only 10 dollars.
Date published: 2022-03-29
Rated 3 out of 5 by
Megan2356 from
Made us get deluxe
Deluxe was $59 just so I could add tips on my tax form. Always been free the past three years now all of a sudden i have to pay and that's expensive but I don't know how to do it another way so whatever.
Date published: 2022-03-29
Rated 4 out of 5 by
etzagu from
Its good but needs better programing
I am very experience in computers and your program needs some programing refinements.
Date published: 2022-03-29
Rated 5 out of 5 by
browneye12 from
Great
very fast and easy always use turbo tax to do my returns
Date published: 2022-03-29
Rated 1 out of 5 by
jack116300 from
horrible
misleading, expensive, buggy. look else where if you would like to file your taxes yourself.
Date published: 2022-03-29
Rated 5 out of 5 by
null from
Turbo tax awsome
My export was awsome and I loved her thank you joe she was very very helpful
Date published: 2022-03-29
Rated 4 out of 5 by
Harlem brown from
i like working with Turbotax
Gives me help when it comes not being afraid to do your taxes
Date published: 2022-03-29
Rated 5 out of 5 by
kag4wa from
George CPA + Turbo Tax assistant were awesome!!
I moved partway through the year and my company did not properly withhold taxes for the previous state. I was getting so confused and mixed up on my state returns but I got a wonderfully patient Live Assistant who did her very best! When she came to the same dead end I'd encountered, she got George (a certified CPA) to take over. We basically had to start from scratch but it was awesome to have someone walking me through both state tax returns step by step! He reduced my amt owed to the one state by nearly $1000 (does that show how poorly I'd done when filling out by myself or how great George was? Who cares!)!!
Date published: 2022-03-29
Rated 5 out of 5 by
Butterscotch12 from
Easy
Easy to follow instructions and explanations are clear.
Date published: 2022-03-29
Rated 5 out of 5 by
Kevin in Houston from
Full Service is for real!
I've tried to do my own taxes the past couple years utilizing Turbo Tax, and our taxes have gotten more complicated especially with my wife's LLC. I decided to roll the dice with the Full Service, and boy am I glad I did. My preparer had over 20 years experience, and was extremely thorough to make sure all the "T's" were crossed and "I's" dotted. This saved me a huge headache, stress, and anxiety trying to go at this alone. I feel confident everything was done right. Thanks Intuit! Great product!
All TurboTax® Offerings Reviews - Page 3203
Date published: 2022-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Stuart10 from
Misled about how much fees would cost
I started with the option to file on my own without assistance, and the website prompted me to "upgrade" to live assistance to continue when I didn't need any assistance. Military discount was also only 10 dollars.
Date published: 2022-03-29
Rated 3 out of 5 by
Megan2356 from
Made us get deluxe
Deluxe was $59 just so I could add tips on my tax form. Always been free the past three years now all of a sudden i have to pay and that's expensive but I don't know how to do it another way so whatever.
Date published: 2022-03-29
Rated 4 out of 5 by
etzagu from
Its good but needs better programing
I am very experience in computers and your program needs some programing refinements.
Date published: 2022-03-29
Rated 5 out of 5 by
browneye12 from
Great
very fast and easy always use turbo tax to do my returns
Date published: 2022-03-29
Rated 1 out of 5 by
jack116300 from
horrible
misleading, expensive, buggy. look else where if you would like to file your taxes yourself.
Date published: 2022-03-29
Rated 5 out of 5 by
null from
Turbo tax awsome
My export was awsome and I loved her thank you joe she was very very helpful
Date published: 2022-03-29
Rated 4 out of 5 by
Harlem brown from
i like working with Turbotax
Gives me help when it comes not being afraid to do your taxes
Date published: 2022-03-29
Rated 5 out of 5 by
kag4wa from
George CPA + Turbo Tax assistant were awesome!!
I moved partway through the year and my company did not properly withhold taxes for the previous state. I was getting so confused and mixed up on my state returns but I got a wonderfully patient Live Assistant who did her very best! When she came to the same dead end I'd encountered, she got George (a certified CPA) to take over. We basically had to start from scratch but it was awesome to have someone walking me through both state tax returns step by step! He reduced my amt owed to the one state by nearly $1000 (does that show how poorly I'd done when filling out by myself or how great George was? Who cares!)!!
Date published: 2022-03-29
Rated 5 out of 5 by
Butterscotch12 from
Easy
Easy to follow instructions and explanations are clear.
Date published: 2022-03-29
Rated 5 out of 5 by
Kevin in Houston from
Full Service is for real!
I've tried to do my own taxes the past couple years utilizing Turbo Tax, and our taxes have gotten more complicated especially with my wife's LLC. I decided to roll the dice with the Full Service, and boy am I glad I did. My preparer had over 20 years experience, and was extremely thorough to make sure all the "T's" were crossed and "I's" dotted. This saved me a huge headache, stress, and anxiety trying to go at this alone. I feel confident everything was done right. Thanks Intuit! Great product!
All TurboTax® Offerings Reviews - Page 3203
Date published: 2022-03-29