TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
junior6400 from
turbo tax is an awesome tool.
turbo is an awesome app to use for anyone that needs to do their taxes.
Date published: 2021-03-13
Rated 4 out of 5 by
Petroglyph from
Generally Helpful
Last year the system seemed to work better. I was able to enter my CRP, (Certificate of Rent Paid) through a file upload, if I'm not mistaken...and my bank account had been kept on file....it's a little bit worrisome that it had to be re-entered this year. Maybe it's a good thing for security, but I found it odd, as well as not being able to just take a picture of my ID....I kinda wondered when I was waiting way too long during a "reviewing.....", if I was being punished for not buying any of the upgrades! Still, it would have been brutal to just wade through it with paper, and I would have been charged similarly at an inexpensive walk-in service. Still convenient, and nice graphics!
Date published: 2021-03-13
Rated 5 out of 5 by
Hd12plz from
Very Easy to use
I appreciate how user friendly turbo tax is for its customers.
Date published: 2021-03-13
Rated 2 out of 5 by
JC03333 from
TurboTax Customer Service
Awful customer service product knowledge. Representatives could not answer basic questions and missed multiple scheduled meetings. Spent >10 hours on the phone with customer service in order to prepare this years taxes due to the lack of knowledge from the "tax experts" as it relates to the turbotax software.
Date published: 2021-03-13
Rated 5 out of 5 by
juicyjenni from
Turbotax is the best
Great customer service , friendly and patient agents
Date published: 2021-03-13
Rated 5 out of 5 by
angel r from
TurboTax is great
very easy and user friendly, I recommend this service to everyone. is cheaper than an accountant.
Date published: 2021-03-13
Rated 5 out of 5 by
Michikor from
Great!
I am able to do my taxes with the extra help from the question bubbles and also helps me to understand deductions at a higher level! As long as you follow the tip boxes you will be fine.
Date published: 2021-03-13
Rated 5 out of 5 by
Camcamcam1990 from
Thanks! Awesome
Thanks for the easy filing. Ggggggghhhhhhhhhhhhhhhhh
Date published: 2021-03-13
Rated 5 out of 5 by
netdoc37 from
Happy & seasoned user - the BEST way to do taxes
Used it for years and always very satisfied. Easy for the novice yet capable of handling complex tax matters.
Date published: 2021-03-13
Rated 4 out of 5 by
murray1274 from
Very easy
The steps were very clear. I've been using turbo tax for years and plan to continue.
All TurboTax® Offerings Reviews - Page 3202
Date published: 2021-03-13
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
junior6400 from
turbo tax is an awesome tool.
turbo is an awesome app to use for anyone that needs to do their taxes.
Date published: 2021-03-13
Rated 4 out of 5 by
Petroglyph from
Generally Helpful
Last year the system seemed to work better. I was able to enter my CRP, (Certificate of Rent Paid) through a file upload, if I'm not mistaken...and my bank account had been kept on file....it's a little bit worrisome that it had to be re-entered this year. Maybe it's a good thing for security, but I found it odd, as well as not being able to just take a picture of my ID....I kinda wondered when I was waiting way too long during a "reviewing.....", if I was being punished for not buying any of the upgrades! Still, it would have been brutal to just wade through it with paper, and I would have been charged similarly at an inexpensive walk-in service. Still convenient, and nice graphics!
Date published: 2021-03-13
Rated 5 out of 5 by
Hd12plz from
Very Easy to use
I appreciate how user friendly turbo tax is for its customers.
Date published: 2021-03-13
Rated 2 out of 5 by
JC03333 from
TurboTax Customer Service
Awful customer service product knowledge. Representatives could not answer basic questions and missed multiple scheduled meetings. Spent >10 hours on the phone with customer service in order to prepare this years taxes due to the lack of knowledge from the "tax experts" as it relates to the turbotax software.
Date published: 2021-03-13
Rated 5 out of 5 by
juicyjenni from
Turbotax is the best
Great customer service , friendly and patient agents
Date published: 2021-03-13
Rated 5 out of 5 by
angel r from
TurboTax is great
very easy and user friendly, I recommend this service to everyone. is cheaper than an accountant.
Date published: 2021-03-13
Rated 5 out of 5 by
Michikor from
Great!
I am able to do my taxes with the extra help from the question bubbles and also helps me to understand deductions at a higher level! As long as you follow the tip boxes you will be fine.
Date published: 2021-03-13
Rated 5 out of 5 by
Camcamcam1990 from
Thanks! Awesome
Thanks for the easy filing. Ggggggghhhhhhhhhhhhhhhhh
Date published: 2021-03-13
Rated 5 out of 5 by
netdoc37 from
Happy & seasoned user - the BEST way to do taxes
Used it for years and always very satisfied. Easy for the novice yet capable of handling complex tax matters.
Date published: 2021-03-13
Rated 4 out of 5 by
murray1274 from
Very easy
The steps were very clear. I've been using turbo tax for years and plan to continue.
All TurboTax® Offerings Reviews - Page 3202
Date published: 2021-03-13