TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from TurboTax first time using advisor it was great Laura was great She answered my questions explain things to me in terms that I would understand to help me with a difficult farm at K1 form thank you Laura
Date published: 2022-03-29
Rated 1 out of 5 by from Chaged even when my return was rejected I wanted to efilemy return for both federal and state. My returns were both rejected because the federal said my agi was incorrect (which the program pulled from my last years return) but intuit still charged me the $25 for my state return. I should not be charged until my return is accepted. Please return my $25 to my banking account. I will not use turbo tax again because of this
Date published: 2022-03-29
Rated 3 out of 5 by from Improvements Are Truly Needed But Super Convenient Better explanation or explanation videos are needed to better guide customers. Turbo Tax customer support can be no help at times. They should be able to allow you to fix mistakes before filing without just telling you to delete everything and start over.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is Great! I chose the full service option with turbotax and all I had to do was provide my tax advisor with the tax forms that I received, and they took care of everything else for me!! And the tax advisor was very knowledgeable, and they knew what they were doing
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is awesome! Dealt with Robert this nothing but good things to say. Robert was professional, he was pleasant to speak with, answered all questions in a timely manner. Would use TurboTax again.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is great Jaime was fast, amazing and understanding the whole way through.
Date published: 2022-03-29
Rated 5 out of 5 by from Simple, Friendly, Safe This concludes my 7th year filing with Turbo and it's always been so easy and simple year after year. I recommend utilizing TurboTax if you prefer to do your taxes yourself and/or if you're new to filing your own taxes and are relatively unfamiliar with the process and/or don't have anyone to help you. TurboTax has helped me to understand more about what I need to pay attention to and keep record of. I highly recommend filing with TT for at least the first couple years of adulthood to get an idea of what to look for and pay attention to in life and in your career.
Date published: 2022-03-29
Rated 1 out of 5 by from You suck Over priced way to much money for filing my federal taxes
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax was a great experience! Very easy way to file your taxes on your own. Awesome way of getting things done fast. I will most definitely be using Turbo Tax again. Awesome site!
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to use Never disappoint. Always delivers ontime with no after filing issues.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3197
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax first time using advisor it was great Laura was great She answered my questions explain things to me in terms that I would understand to help me with a difficult farm at K1 form thank you Laura
Date published: 2022-03-29
Rated 1 out of 5 by from Chaged even when my return was rejected I wanted to efilemy return for both federal and state. My returns were both rejected because the federal said my agi was incorrect (which the program pulled from my last years return) but intuit still charged me the $25 for my state return. I should not be charged until my return is accepted. Please return my $25 to my banking account. I will not use turbo tax again because of this
Date published: 2022-03-29
Rated 3 out of 5 by from Improvements Are Truly Needed But Super Convenient Better explanation or explanation videos are needed to better guide customers. Turbo Tax customer support can be no help at times. They should be able to allow you to fix mistakes before filing without just telling you to delete everything and start over.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is Great! I chose the full service option with turbotax and all I had to do was provide my tax advisor with the tax forms that I received, and they took care of everything else for me!! And the tax advisor was very knowledgeable, and they knew what they were doing
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is awesome! Dealt with Robert this nothing but good things to say. Robert was professional, he was pleasant to speak with, answered all questions in a timely manner. Would use TurboTax again.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is great Jaime was fast, amazing and understanding the whole way through.
Date published: 2022-03-29
Rated 5 out of 5 by from Simple, Friendly, Safe This concludes my 7th year filing with Turbo and it's always been so easy and simple year after year. I recommend utilizing TurboTax if you prefer to do your taxes yourself and/or if you're new to filing your own taxes and are relatively unfamiliar with the process and/or don't have anyone to help you. TurboTax has helped me to understand more about what I need to pay attention to and keep record of. I highly recommend filing with TT for at least the first couple years of adulthood to get an idea of what to look for and pay attention to in life and in your career.
Date published: 2022-03-29
Rated 1 out of 5 by from You suck Over priced way to much money for filing my federal taxes
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax was a great experience! Very easy way to file your taxes on your own. Awesome way of getting things done fast. I will most definitely be using Turbo Tax again. Awesome site!
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to use Never disappoint. Always delivers ontime with no after filing issues.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3197