TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from General TurboTax Comments I've used TurboTax for 20? or more years. I've watched it evolve. One thing that drives me crazy is the need to keep responding to some option buttons after I've went through the area before. Some option buttons remember my previous responses. Others do not. I don't understand why the difference.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy for someone with severe tax anxiety! I have been putting off doing my taxes because I get such anxiety about it! But TurboTax made it easy!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax was very easy to use I didn't need any tax experts, but the application was very quick and easy
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is awesome Very user friendly. Will definitely use again. Will recommend to others
Date published: 2023-04-12
Rated 4 out of 5 by from Pretty good I had a good experience, and it couldn’t have went much smoother. I will let others know about turbo tax.
Date published: 2023-04-12
Rated 5 out of 5 by from Your Help Center is Wonderful I had called your TurboTax Help Center for assistance with a couple of forms. Rob was the most patient soul ever, walking me through the sections of that I was having the most difficulties with. He explained what I needed to do, and I was able to get the taxes filed. My thanks to Rob!
Date published: 2023-04-12
Rated 5 out of 5 by from easy Turbo tax makes tax season as easy as it can be when doing the taxing process
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax It was really good. The communication was clear and I was able to get the help I needed.
Date published: 2023-04-12
Rated 4 out of 5 by from It gets the job done Filing taxes is not on my top 10 of things I want to do. It is strictly a requirement. Turbo tax gets the job done in a user friendly format. Can't really ask more than that.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax I have been a Turbo Tax customer for many years now. I do love the ability to connect with someone live to review or go over any problems that you may come across. As with everything, some of these people are better than others and you have to shift through to find the ones that really know what they are doing and help work for you. There seemed to be some glitch with some of the non typical forms that I needed for my return which made things a little difficult and cut my rating back from a 5 star to 4 star.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3197
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from General TurboTax Comments I've used TurboTax for 20? or more years. I've watched it evolve. One thing that drives me crazy is the need to keep responding to some option buttons after I've went through the area before. Some option buttons remember my previous responses. Others do not. I don't understand why the difference.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy for someone with severe tax anxiety! I have been putting off doing my taxes because I get such anxiety about it! But TurboTax made it easy!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax was very easy to use I didn't need any tax experts, but the application was very quick and easy
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is awesome Very user friendly. Will definitely use again. Will recommend to others
Date published: 2023-04-12
Rated 4 out of 5 by from Pretty good I had a good experience, and it couldn’t have went much smoother. I will let others know about turbo tax.
Date published: 2023-04-12
Rated 5 out of 5 by from Your Help Center is Wonderful I had called your TurboTax Help Center for assistance with a couple of forms. Rob was the most patient soul ever, walking me through the sections of that I was having the most difficulties with. He explained what I needed to do, and I was able to get the taxes filed. My thanks to Rob!
Date published: 2023-04-12
Rated 5 out of 5 by from easy Turbo tax makes tax season as easy as it can be when doing the taxing process
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax It was really good. The communication was clear and I was able to get the help I needed.
Date published: 2023-04-12
Rated 4 out of 5 by from It gets the job done Filing taxes is not on my top 10 of things I want to do. It is strictly a requirement. Turbo tax gets the job done in a user friendly format. Can't really ask more than that.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax I have been a Turbo Tax customer for many years now. I do love the ability to connect with someone live to review or go over any problems that you may come across. As with everything, some of these people are better than others and you have to shift through to find the ones that really know what they are doing and help work for you. There seemed to be some glitch with some of the non typical forms that I needed for my return which made things a little difficult and cut my rating back from a 5 star to 4 star.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3197