TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Seemed to force me into last years tax price. This may be the last year I use Turbo Tax, it charged me $119 to file a simple return with standard deductions. Wasn't evident until the fee was paid, I checked the do not upgrade on every question.
Date published: 2023-04-12
Rated 1 out of 5 by from sucks could not transfer info from h r block, could not print text on form for records, tried differant computers and printers, wont not print text.
Date published: 2023-04-12
Rated 5 out of 5 by from all good quick and easy coming from someone who hates doing taxes
Date published: 2023-04-12
Rated 3 out of 5 by from Solid Product But Could Be More User Friendly Overall TurboTax Deluxe provides a trusted and reliable product. I like its step-by-step approach to cover all topics. I would like to see it improved by (1) making printing available at any time in the process, (2) the help section being less convoluted with a better search engine, and (3) eliminating the pricing games of paying for a credit up front to induce you to buy additional services or efiling the state. eFiling the state return should be offered "free" as is the Federal return.
Date published: 2023-04-12
Rated 4 out of 5 by from Free and convenient TurboTax is nice for those of use (likely most of us) who can't understands the legal-ese of tax season. Fairly easy and straightforward to use and free.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use Thankful for a platform that takes you step by step!
Date published: 2023-04-12
Rated 5 out of 5 by from better than doing it alone I would hate to try do do this alone and I like being able to do it in multiple sessions
Date published: 2023-04-12
Rated 1 out of 5 by from Too Expensive I was going to drop my taxes off with Jackson Hewitt, but they told me it would be around $320, which sounded awfully expensive. Turbo tax ended up costing me $289. Not worth the hassle and runaround when you try and contact an expert. a lot of talk with no added benefits.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax nailed it! Fast and really friendly interface. Since the very first start to the filing step everything was smooth. Love it.
Date published: 2023-04-12
Rated 3 out of 5 by from incomplete state tax Turbo Tax Nebraska State return does not, and has not for the last three years, the State Property school credit built in. If I would have transmitted via Turbo Tax I would have lost over $1,500 of tax refund from the state. Very poor program that misses that much.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3196
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Seemed to force me into last years tax price. This may be the last year I use Turbo Tax, it charged me $119 to file a simple return with standard deductions. Wasn't evident until the fee was paid, I checked the do not upgrade on every question.
Date published: 2023-04-12
Rated 1 out of 5 by from sucks could not transfer info from h r block, could not print text on form for records, tried differant computers and printers, wont not print text.
Date published: 2023-04-12
Rated 5 out of 5 by from all good quick and easy coming from someone who hates doing taxes
Date published: 2023-04-12
Rated 3 out of 5 by from Solid Product But Could Be More User Friendly Overall TurboTax Deluxe provides a trusted and reliable product. I like its step-by-step approach to cover all topics. I would like to see it improved by (1) making printing available at any time in the process, (2) the help section being less convoluted with a better search engine, and (3) eliminating the pricing games of paying for a credit up front to induce you to buy additional services or efiling the state. eFiling the state return should be offered "free" as is the Federal return.
Date published: 2023-04-12
Rated 4 out of 5 by from Free and convenient TurboTax is nice for those of use (likely most of us) who can't understands the legal-ese of tax season. Fairly easy and straightforward to use and free.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use Thankful for a platform that takes you step by step!
Date published: 2023-04-12
Rated 5 out of 5 by from better than doing it alone I would hate to try do do this alone and I like being able to do it in multiple sessions
Date published: 2023-04-12
Rated 1 out of 5 by from Too Expensive I was going to drop my taxes off with Jackson Hewitt, but they told me it would be around $320, which sounded awfully expensive. Turbo tax ended up costing me $289. Not worth the hassle and runaround when you try and contact an expert. a lot of talk with no added benefits.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax nailed it! Fast and really friendly interface. Since the very first start to the filing step everything was smooth. Love it.
Date published: 2023-04-12
Rated 3 out of 5 by from incomplete state tax Turbo Tax Nebraska State return does not, and has not for the last three years, the State Property school credit built in. If I would have transmitted via Turbo Tax I would have lost over $1,500 of tax refund from the state. Very poor program that misses that much.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3196