TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
SC Senior from
Gets the Job Done
It would be good to have one directed at seniors. Some of the answers I got didn't reflect my needs. And the worst thing is accidentally clicking a box and not being able to easily undo it. It kept telling me I needed to file a form when I just misunderstood the question and hit the wrong box.
Date published: 2022-03-29
Rated 5 out of 5 by
RGS24 from
Turbo Tax Gets It Done!
The program walks you through each stage of the process. It is easy to go back and look at something. You have the option of adding information in manually if you want. It seems like an easy and simple program to use.
Date published: 2022-03-29
Rated 4 out of 5 by
marcerik from
Jasmine was a great help
I was having trouble filing my income tax and Jasmine helped me figure out the problem and saved my day. I have used Turbo Tax for years and am very satisfied with the product
Date published: 2022-03-29
Rated 1 out of 5 by
E44M from
Charges for a return and doesn't even file for you
I was forced to get Deluxe and file a state return. I was unable to eFile and even though I was charged $49 to create the state return, they did not paper file for me. I work with Tax accountants and I know this is a service they could offer if they wanted to. Absolutely ridiculous that I would be charged so much and they won't just file for me.
Date published: 2022-03-29
Rated 5 out of 5 by
MamaSusieQ from
Really helpful and accurate
I had some unique situations that I needed help with. I used the chat feature with first and it worked well. 2nd and 3rd were done by call back, fast and all experts were that 1) experts 2) knowledgeable and 3) helpful. It is worth what we spent.
Date published: 2022-03-29
Rated 5 out of 5 by
wjbtaxes from
TurboTax Live was awesome!
Our expert Bruce helped us check everything over so we could file with confidence! We'll definitely be back again. This made the process so much easier and was way better than when we used to go to HR Block
Date published: 2022-03-29
Rated 4 out of 5 by
RPeggy from
capital gains were awful!!!!
When I downloaded my capital gains from TDAmeritrade they were in alphabetical order. TT put them into the program by date! It would be so much better if they would be downloaded and entered in the same order. I had over 400 entries I had to look through and it was awful. It wouldn't have been that hard if they were in the same order. Other than that, I love TT
Date published: 2022-03-29
Rated 5 out of 5 by
Tiedemac from
Turbo Tax
Very easy step by step method to complete your taxes. Uploads most info already and makes it easier year by year if continue to use TurboTax
Date published: 2022-03-29
Rated 5 out of 5 by
hders from
Turbo Tax was quick and easy
I was very satisfied with the outcome of my return. My expert was responsive and easy to understand.
Date published: 2022-03-29
Rated 5 out of 5 by
JessTurboTaxFan from
Turbo Tax is really FREE!
H&R Block charged me 31 dollars to file and when my returns were rejected, they wanted 50 more dollars in order to let me fix it. There was no way around it. I went to turbo tax, it was an easy fix and it was still completely free!
All TurboTax® Offerings Reviews - Page 3194
Date published: 2022-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
SC Senior from
Gets the Job Done
It would be good to have one directed at seniors. Some of the answers I got didn't reflect my needs. And the worst thing is accidentally clicking a box and not being able to easily undo it. It kept telling me I needed to file a form when I just misunderstood the question and hit the wrong box.
Date published: 2022-03-29
Rated 5 out of 5 by
RGS24 from
Turbo Tax Gets It Done!
The program walks you through each stage of the process. It is easy to go back and look at something. You have the option of adding information in manually if you want. It seems like an easy and simple program to use.
Date published: 2022-03-29
Rated 4 out of 5 by
marcerik from
Jasmine was a great help
I was having trouble filing my income tax and Jasmine helped me figure out the problem and saved my day. I have used Turbo Tax for years and am very satisfied with the product
Date published: 2022-03-29
Rated 1 out of 5 by
E44M from
Charges for a return and doesn't even file for you
I was forced to get Deluxe and file a state return. I was unable to eFile and even though I was charged $49 to create the state return, they did not paper file for me. I work with Tax accountants and I know this is a service they could offer if they wanted to. Absolutely ridiculous that I would be charged so much and they won't just file for me.
Date published: 2022-03-29
Rated 5 out of 5 by
MamaSusieQ from
Really helpful and accurate
I had some unique situations that I needed help with. I used the chat feature with first and it worked well. 2nd and 3rd were done by call back, fast and all experts were that 1) experts 2) knowledgeable and 3) helpful. It is worth what we spent.
Date published: 2022-03-29
Rated 5 out of 5 by
wjbtaxes from
TurboTax Live was awesome!
Our expert Bruce helped us check everything over so we could file with confidence! We'll definitely be back again. This made the process so much easier and was way better than when we used to go to HR Block
Date published: 2022-03-29
Rated 4 out of 5 by
RPeggy from
capital gains were awful!!!!
When I downloaded my capital gains from TDAmeritrade they were in alphabetical order. TT put them into the program by date! It would be so much better if they would be downloaded and entered in the same order. I had over 400 entries I had to look through and it was awful. It wouldn't have been that hard if they were in the same order. Other than that, I love TT
Date published: 2022-03-29
Rated 5 out of 5 by
Tiedemac from
Turbo Tax
Very easy step by step method to complete your taxes. Uploads most info already and makes it easier year by year if continue to use TurboTax
Date published: 2022-03-29
Rated 5 out of 5 by
hders from
Turbo Tax was quick and easy
I was very satisfied with the outcome of my return. My expert was responsive and easy to understand.
Date published: 2022-03-29
Rated 5 out of 5 by
JessTurboTaxFan from
Turbo Tax is really FREE!
H&R Block charged me 31 dollars to file and when my returns were rejected, they wanted 50 more dollars in order to let me fix it. There was no way around it. I went to turbo tax, it was an easy fix and it was still completely free!
All TurboTax® Offerings Reviews - Page 3194
Date published: 2022-03-29