TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Turbo Tax Saves Time and Effort It is easy to follow the instructions and guides and I got to finish my tax returns much quicker than when I would do it by myself. The only thing I don't like about it is when it is time to e-file the returns and there are some items that need correction or entry which I cannot provide, the filing process cannot proceed until I fill up the entry. For example, I was asked to provide the State/Payer's ID in a W-2G which was blank when I got it and the W-2G issuer could not provide it to me. The window kept coming back and the filing process would not proceed until I entered something that may not be correct. The State/Payer's ID may not be relevant because the state does not collect state income tax.
Date published: 2022-03-29
Rated 2 out of 5 by from SUCKS! I couldn't file until I upgraded and after I did, it made no difference in my due amount and refund.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax is easy and faster to use Thank you Turbo for making my work easy. I am using Turbo for few years and it help.
Date published: 2022-03-29
Rated 3 out of 5 by from mixup on the price I would be charged I started my 2022 return from my Allstate Insurance account. I noted the price for Turbotax Premium was $69 minus $15 discount = $54. But when I finally was ready to file, TurboTax listed the price as $89 minus $15 discount = $74, I couldn't find a way to contact TurboTax so I had to go ahead and pay the higher price.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is a great product but it took way too long to update the form 8915F....The IRS had it available 30 days prior to turbo tax updating the software....
Date published: 2022-03-29
Rated 5 out of 5 by from Excellent Tool Easy to navigate with help all the way, highly recommended
Date published: 2022-03-29
Rated 3 out of 5 by from Expensive but good Turbotax was really good and just made my life way easier, however paying 89 dollars just to tell them that I invested in crypto for a loss :( plus if you make less that I think 75,000 a year you shouldn't have to pay at all. Like I said it was just easier for me to file this way without banging my head against the wall.
Date published: 2022-03-29
Rated 5 out of 5 by from GREAT IT WAS GREAT. IT WAS VERY EASY TO FOLLOW THE DIRECTIONS ON THE SCREEN.
Date published: 2022-03-29
Rated 5 out of 5 by from I'm impressed I was a little skeptical about using this survey service but it was actually very helpful a helpful and I even got live help which was nice. I'm pretty sure I'll be using this for my future Tax needs
Date published: 2022-03-29
Rated 3 out of 5 by from It fails to let me enter capital loss carryover TurboTax 2021 cannot import 2020 tax return generated by TurboTax 2020 last year because my MacBook Pro is macOS Mojave version 10.14.6. TurboTax 2021 Premium never asks for or allow me to enter capital losses (, gilong- and show-term), given it cannot import 2020 tax return.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3192
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Saves Time and Effort It is easy to follow the instructions and guides and I got to finish my tax returns much quicker than when I would do it by myself. The only thing I don't like about it is when it is time to e-file the returns and there are some items that need correction or entry which I cannot provide, the filing process cannot proceed until I fill up the entry. For example, I was asked to provide the State/Payer's ID in a W-2G which was blank when I got it and the W-2G issuer could not provide it to me. The window kept coming back and the filing process would not proceed until I entered something that may not be correct. The State/Payer's ID may not be relevant because the state does not collect state income tax.
Date published: 2022-03-29
Rated 2 out of 5 by from SUCKS! I couldn't file until I upgraded and after I did, it made no difference in my due amount and refund.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax is easy and faster to use Thank you Turbo for making my work easy. I am using Turbo for few years and it help.
Date published: 2022-03-29
Rated 3 out of 5 by from mixup on the price I would be charged I started my 2022 return from my Allstate Insurance account. I noted the price for Turbotax Premium was $69 minus $15 discount = $54. But when I finally was ready to file, TurboTax listed the price as $89 minus $15 discount = $74, I couldn't find a way to contact TurboTax so I had to go ahead and pay the higher price.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is a great product but it took way too long to update the form 8915F....The IRS had it available 30 days prior to turbo tax updating the software....
Date published: 2022-03-29
Rated 5 out of 5 by from Excellent Tool Easy to navigate with help all the way, highly recommended
Date published: 2022-03-29
Rated 3 out of 5 by from Expensive but good Turbotax was really good and just made my life way easier, however paying 89 dollars just to tell them that I invested in crypto for a loss :( plus if you make less that I think 75,000 a year you shouldn't have to pay at all. Like I said it was just easier for me to file this way without banging my head against the wall.
Date published: 2022-03-29
Rated 5 out of 5 by from GREAT IT WAS GREAT. IT WAS VERY EASY TO FOLLOW THE DIRECTIONS ON THE SCREEN.
Date published: 2022-03-29
Rated 5 out of 5 by from I'm impressed I was a little skeptical about using this survey service but it was actually very helpful a helpful and I even got live help which was nice. I'm pretty sure I'll be using this for my future Tax needs
Date published: 2022-03-29
Rated 3 out of 5 by from It fails to let me enter capital loss carryover TurboTax 2021 cannot import 2020 tax return generated by TurboTax 2020 last year because my MacBook Pro is macOS Mojave version 10.14.6. TurboTax 2021 Premium never asks for or allow me to enter capital losses (, gilong- and show-term), given it cannot import 2020 tax return.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3192