TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Money Tee from
Turbo Tax Saves Time and Effort
It is easy to follow the instructions and guides and I got to finish my tax returns much quicker than when I would do it by myself. The only thing I don't like about it is when it is time to e-file the returns and there are some items that need correction or entry which I cannot provide, the filing process cannot proceed until I fill up the entry. For example, I was asked to provide the State/Payer's ID in a W-2G which was blank when I got it and the W-2G issuer could not provide it to me. The window kept coming back and the filing process would not proceed until I entered something that may not be correct. The State/Payer's ID may not be relevant because the state does not collect state income tax.
Date published: 2022-03-29
Rated 2 out of 5 by
leftcoastlucy from
SUCKS!
I couldn't file until I upgraded and after I did, it made no difference in my due amount and refund.
Date published: 2022-03-29
Rated 4 out of 5 by
Gaurab from
Turbo Tax is easy and faster to use
Thank you Turbo for making my work easy. I am using Turbo for few years and it help.
Date published: 2022-03-29
Rated 3 out of 5 by
Turboreview89 from
mixup on the price I would be charged
I started my 2022 return from my Allstate Insurance account. I noted the price for Turbotax Premium was $69 minus $15 discount = $54. But when I finally was ready to file, TurboTax listed the price as $89 minus $15 discount = $74, I couldn't find a way to contact TurboTax so I had to go ahead and pay the higher price.
Date published: 2022-03-29
Rated 5 out of 5 by
longbeach98 from
Turbo Tax Review
Turbo Tax is a great product but it took way too long to update the form 8915F....The IRS had it available 30 days prior to turbo tax updating the software....
Date published: 2022-03-29
Rated 5 out of 5 by
Rockyyyyy from
Excellent Tool
Easy to navigate with help all the way, highly recommended
Date published: 2022-03-29
Rated 3 out of 5 by
kungfuchemi from
Expensive but good
Turbotax was really good and just made my life way easier, however paying 89 dollars just to tell them that I invested in crypto for a loss :( plus if you make less that I think 75,000 a year you shouldn't have to pay at all. Like I said it was just easier for me to file this way without banging my head against the wall.
Date published: 2022-03-29
Rated 5 out of 5 by
MARTAHABY from
GREAT
IT WAS GREAT. IT WAS VERY EASY TO FOLLOW THE DIRECTIONS ON THE SCREEN.
Date published: 2022-03-29
Rated 5 out of 5 by
Teezamauri from
I'm impressed
I was a little skeptical about using this survey service but it was actually very helpful a helpful and I even got live help which was nice. I'm pretty sure I'll be using this for my future Tax needs
Date published: 2022-03-29
Rated 3 out of 5 by
Mingche from
It fails to let me enter capital loss carryover
TurboTax 2021 cannot import 2020 tax return generated by TurboTax 2020 last year because my MacBook Pro is macOS Mojave version 10.14.6. TurboTax 2021 Premium never asks for or allow me to enter capital losses (, gilong- and show-term), given it cannot import 2020 tax return.
All TurboTax® Offerings Reviews - Page 3192
Date published: 2022-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Money Tee from
Turbo Tax Saves Time and Effort
It is easy to follow the instructions and guides and I got to finish my tax returns much quicker than when I would do it by myself. The only thing I don't like about it is when it is time to e-file the returns and there are some items that need correction or entry which I cannot provide, the filing process cannot proceed until I fill up the entry. For example, I was asked to provide the State/Payer's ID in a W-2G which was blank when I got it and the W-2G issuer could not provide it to me. The window kept coming back and the filing process would not proceed until I entered something that may not be correct. The State/Payer's ID may not be relevant because the state does not collect state income tax.
Date published: 2022-03-29
Rated 2 out of 5 by
leftcoastlucy from
SUCKS!
I couldn't file until I upgraded and after I did, it made no difference in my due amount and refund.
Date published: 2022-03-29
Rated 4 out of 5 by
Gaurab from
Turbo Tax is easy and faster to use
Thank you Turbo for making my work easy. I am using Turbo for few years and it help.
Date published: 2022-03-29
Rated 3 out of 5 by
Turboreview89 from
mixup on the price I would be charged
I started my 2022 return from my Allstate Insurance account. I noted the price for Turbotax Premium was $69 minus $15 discount = $54. But when I finally was ready to file, TurboTax listed the price as $89 minus $15 discount = $74, I couldn't find a way to contact TurboTax so I had to go ahead and pay the higher price.
Date published: 2022-03-29
Rated 5 out of 5 by
longbeach98 from
Turbo Tax Review
Turbo Tax is a great product but it took way too long to update the form 8915F....The IRS had it available 30 days prior to turbo tax updating the software....
Date published: 2022-03-29
Rated 5 out of 5 by
Rockyyyyy from
Excellent Tool
Easy to navigate with help all the way, highly recommended
Date published: 2022-03-29
Rated 3 out of 5 by
kungfuchemi from
Expensive but good
Turbotax was really good and just made my life way easier, however paying 89 dollars just to tell them that I invested in crypto for a loss :( plus if you make less that I think 75,000 a year you shouldn't have to pay at all. Like I said it was just easier for me to file this way without banging my head against the wall.
Date published: 2022-03-29
Rated 5 out of 5 by
MARTAHABY from
GREAT
IT WAS GREAT. IT WAS VERY EASY TO FOLLOW THE DIRECTIONS ON THE SCREEN.
Date published: 2022-03-29
Rated 5 out of 5 by
Teezamauri from
I'm impressed
I was a little skeptical about using this survey service but it was actually very helpful a helpful and I even got live help which was nice. I'm pretty sure I'll be using this for my future Tax needs
Date published: 2022-03-29
Rated 3 out of 5 by
Mingche from
It fails to let me enter capital loss carryover
TurboTax 2021 cannot import 2020 tax return generated by TurboTax 2020 last year because my MacBook Pro is macOS Mojave version 10.14.6. TurboTax 2021 Premium never asks for or allow me to enter capital losses (, gilong- and show-term), given it cannot import 2020 tax return.
All TurboTax® Offerings Reviews - Page 3192
Date published: 2022-03-29